Tata Consultancy Services
Customer Support Engineer - AEMS Platform & Reliance
Tata Consultancy Services, Seattle, Washington, us, 98127
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Customer Support Engineer – AEMS Platform & Reliance
role at
Tata Consultancy Services
Job Description
Linux and Windows Operating Systems
C, Java & Oracle Database
SQL, shell scripting, ability to read and interpret logs & debug files
Installation of operating system patches and other 3rd Party Software such as Oracle, NetApp, etc.
System configuration and Hands on Experience in GitHub and ClearCase
Experience on Realtime or Mission Critical Systems
Must have experience in picking up and installing fixes on live customer systems
Proven track record of problem analysis, identification and resolution
Strong troubleshooting & debugging skills
Good communication skills (verbal and written)
MS office applications (Word, PowerPoint, Excel) and MS Outlook competency
Occasional travel may be required
Base Salary Range: $90,000 - $140,000 per annum
TCS Employee Benefits Summary
Discretionary Annual Incentive
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans
Family Support: Maternal & Parental Leaves
Insurance Options: Auto & Home Insurance, Identity Theft Protection
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement
Time Off: Vacation, Time Off, Sick Leave & Holidays
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing
Qualifications
Bachelor of Computer Science
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Customer Support Engineer – AEMS Platform & Reliance
role at
Tata Consultancy Services
Job Description
Linux and Windows Operating Systems
C, Java & Oracle Database
SQL, shell scripting, ability to read and interpret logs & debug files
Installation of operating system patches and other 3rd Party Software such as Oracle, NetApp, etc.
System configuration and Hands on Experience in GitHub and ClearCase
Experience on Realtime or Mission Critical Systems
Must have experience in picking up and installing fixes on live customer systems
Proven track record of problem analysis, identification and resolution
Strong troubleshooting & debugging skills
Good communication skills (verbal and written)
MS office applications (Word, PowerPoint, Excel) and MS Outlook competency
Occasional travel may be required
Base Salary Range: $90,000 - $140,000 per annum
TCS Employee Benefits Summary
Discretionary Annual Incentive
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans
Family Support: Maternal & Parental Leaves
Insurance Options: Auto & Home Insurance, Identity Theft Protection
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement
Time Off: Vacation, Time Off, Sick Leave & Holidays
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing
Qualifications
Bachelor of Computer Science
#J-18808-Ljbffr