Boston Health Care for the Homeless Program
HIV Medical Case Manager
Boston Health Care for the Homeless Program, Boston, Massachusetts, us, 02298
Who We Are
Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community’s most vulnerable—and most resilient—citizens. From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face.
Job Summary Full-time, Monday-Friday; 08:30am - 5:00pm. Patient facing: Yes. Union: 1199 SEIU. Position funded until February 28, 2028 with possibility for renewal. This role works as part of a vibrant multidisciplinary HIV team, addressing key social determinants of health for people living with HIV and substance use disorder who are experiencing homelessness.
Responsibilities
Assess new HIV patients for financial, psycho-social, housing, and other needs; develop comprehensive service care plan; assess Ryan White eligibility and care plan at intake and every 6 months; attend all required Boston Public Health Commission Ryan White trainings.
Work with patients to reduce barriers to full engagement in HIV care and treatment, including collaboration with legal and housing advocates; assist patients in attending important appointments by arranging transportation and addressing other barriers; accompany patients as needed to appointments; track missed appointments and reschedule as necessary; document care appropriately in medical record.
Identify, in collaboration with the multidisciplinary team, patients who will benefit from outreach visits at shelters, outside agencies, jail, or their place of residence; participate in HIV care team to exchange information, develop an integrated care plan, and coordinate care.
Conduct intensive outreach visits on the streets, drop‑in spaces, outside agencies, jail, or patients’ homes to connect with newly diagnosed or out‑of‑care patients.
Qualifications
Associate’s or bachelor’s degree in a related field and/or equivalent two years relevant human services experience.
Experience working with people with substance use disorder is required; experience with homelessness, incarceration and/or sexual violence is a plus; lived experiences are welcomed and valued.
Commitment to harm reduction, knowledge of harm reduction strategies and trauma‑informed approaches is required; prior street‑level outreach experience with at‑risk populations a plus; knowledge of community resources, particularly addiction‑related supports a plus.
Commitment to equitable and culturally appropriate care for a wide range of diverse populations, including communities of color, LGBTQIA communities, non‑English speaking populations, people with histories of incarceration, substance use disorders, and homelessness.
Strong organizational, interpersonal, written, and verbal communication skills; self‑directed, motivated, and flexible with the ability to work independently and in a team setting.
Bi‑lingual fluency in Spanish preferred.
Compensation and Benefits
Hourly wage ranges from $22.07 to $35.31, based on experience.
BHCHP full‑time employees are eligible for competitive time off, health, dental and vision insurance, 403B retirement savings plan, pre‑tax MBTA pass program with 40% discount, additional compensation for demonstrated bilingual proficiency, and more. Benefits prorated for part‑time employees.
Does this amazing opportunity interest you? Then we’d love to hear from you.
As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.
Covid‑19 vaccination: Proof of Covid‑19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to.
Employment at Boston Health Care for the Homeless is at‑will. Boston Health Care for the Homeless does not sponsor work authorization visas.
Seniority level Entry level
Employment type Full‑time
Job function Health Care Provider
Industries Internet Publishing
Location Medford, MA
#J-18808-Ljbffr
Job Summary Full-time, Monday-Friday; 08:30am - 5:00pm. Patient facing: Yes. Union: 1199 SEIU. Position funded until February 28, 2028 with possibility for renewal. This role works as part of a vibrant multidisciplinary HIV team, addressing key social determinants of health for people living with HIV and substance use disorder who are experiencing homelessness.
Responsibilities
Assess new HIV patients for financial, psycho-social, housing, and other needs; develop comprehensive service care plan; assess Ryan White eligibility and care plan at intake and every 6 months; attend all required Boston Public Health Commission Ryan White trainings.
Work with patients to reduce barriers to full engagement in HIV care and treatment, including collaboration with legal and housing advocates; assist patients in attending important appointments by arranging transportation and addressing other barriers; accompany patients as needed to appointments; track missed appointments and reschedule as necessary; document care appropriately in medical record.
Identify, in collaboration with the multidisciplinary team, patients who will benefit from outreach visits at shelters, outside agencies, jail, or their place of residence; participate in HIV care team to exchange information, develop an integrated care plan, and coordinate care.
Conduct intensive outreach visits on the streets, drop‑in spaces, outside agencies, jail, or patients’ homes to connect with newly diagnosed or out‑of‑care patients.
Qualifications
Associate’s or bachelor’s degree in a related field and/or equivalent two years relevant human services experience.
Experience working with people with substance use disorder is required; experience with homelessness, incarceration and/or sexual violence is a plus; lived experiences are welcomed and valued.
Commitment to harm reduction, knowledge of harm reduction strategies and trauma‑informed approaches is required; prior street‑level outreach experience with at‑risk populations a plus; knowledge of community resources, particularly addiction‑related supports a plus.
Commitment to equitable and culturally appropriate care for a wide range of diverse populations, including communities of color, LGBTQIA communities, non‑English speaking populations, people with histories of incarceration, substance use disorders, and homelessness.
Strong organizational, interpersonal, written, and verbal communication skills; self‑directed, motivated, and flexible with the ability to work independently and in a team setting.
Bi‑lingual fluency in Spanish preferred.
Compensation and Benefits
Hourly wage ranges from $22.07 to $35.31, based on experience.
BHCHP full‑time employees are eligible for competitive time off, health, dental and vision insurance, 403B retirement savings plan, pre‑tax MBTA pass program with 40% discount, additional compensation for demonstrated bilingual proficiency, and more. Benefits prorated for part‑time employees.
Does this amazing opportunity interest you? Then we’d love to hear from you.
As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.
Covid‑19 vaccination: Proof of Covid‑19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to.
Employment at Boston Health Care for the Homeless is at‑will. Boston Health Care for the Homeless does not sponsor work authorization visas.
Seniority level Entry level
Employment type Full‑time
Job function Health Care Provider
Industries Internet Publishing
Location Medford, MA
#J-18808-Ljbffr