Outsourcing Services International | OSI
General Manager
Outsourcing Services International | OSI, San Francisco, California, United States, 94199
Atlas Café – General Manager
Atlas Café is a Mission District staple for nearly three decades, serving loyal regulars and enjoying a sunny corner spot in San Francisco. As we enter the next chapter—gaining a full‑beverage license, refreshing our systems, and revamping our service style—we’re looking for a General Manager who will take real ownership of results. If you love building teams, tightening operations, and turning a great space into a thriving business, this is a rare chance to leave your mark on a San Francisco original. Role Summary
Lead and oversee all day‑to‑day operations at Atlas Café, ensuring seamless service, consistent guest experience, and operational excellence. The role requires a hands‑on leader who can motivate the team, maintain high hospitality standards, and implement scalable systems across service, menu execution, and the café’s expanding beer, wine, and spirits program. Key Responsibilities
Operations: Open/close procedures, service standards, floor management, incident reporting. Ensure compliance with all local, state, and federal health, safety, and labor regulations. People Management: Recruit, train, and develop team members across front and back of house. Foster a positive, inclusive, and high‑performance culture. P&L: Manage and optimize COGS, labor, and waste goals; invoice/credit oversight; cash handling. Track daily sales, expenses, and profit margins; prepare weekly and monthly reports for ownership. Work with vendors to ensure quality supplies at competitive prices. Menu & Bar: Maintain recipe adherence, par levels, and quality standards for both food and beverages; ensure accurate execution of approved menus and pricing. Ordering & Vendors: Maintain parts, place orders, verify deliveries, manage rebates and shortages; build strong vendor relationships. Inventory & Controls: Lead monthly counts (food, beer, wine, spirits); draft‑loss tracking; comp/void audits. Guest Experience: Table turn, speed of service, hospitality standards; address guest escalations with professionalism and empathy. Compliance: ABC, health, safety, ADA, and city regulations; maintain permits and logs. Facilities: Preventive maintenance calendar; coordinate repairs; keep FOH/BOH photos ready. Marketing & Events: Execute approved promos; support social/email with on‑site content; host small events aligned with Atlas Café’s community focus. Requirements (Qualifications)
3–5+ years FOH/GM experience in café/restaurant/bar settings. Proven P&L ownership and cost control. Strong people leadership and training chops. Proficiency with POS/inventory systems (Toast/Square, MarginEdge, or similar). Comfortable with hands‑on service on a fast, high‑volume floor. NICE TO HAVE: Soft Skills
Excellent communication, organization, and problem‑solving abilities. Customer‑service mindset and passion for hospitality. Strong leadership and people‑management skills with a focus on teamwork and accountability.
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Atlas Café is a Mission District staple for nearly three decades, serving loyal regulars and enjoying a sunny corner spot in San Francisco. As we enter the next chapter—gaining a full‑beverage license, refreshing our systems, and revamping our service style—we’re looking for a General Manager who will take real ownership of results. If you love building teams, tightening operations, and turning a great space into a thriving business, this is a rare chance to leave your mark on a San Francisco original. Role Summary
Lead and oversee all day‑to‑day operations at Atlas Café, ensuring seamless service, consistent guest experience, and operational excellence. The role requires a hands‑on leader who can motivate the team, maintain high hospitality standards, and implement scalable systems across service, menu execution, and the café’s expanding beer, wine, and spirits program. Key Responsibilities
Operations: Open/close procedures, service standards, floor management, incident reporting. Ensure compliance with all local, state, and federal health, safety, and labor regulations. People Management: Recruit, train, and develop team members across front and back of house. Foster a positive, inclusive, and high‑performance culture. P&L: Manage and optimize COGS, labor, and waste goals; invoice/credit oversight; cash handling. Track daily sales, expenses, and profit margins; prepare weekly and monthly reports for ownership. Work with vendors to ensure quality supplies at competitive prices. Menu & Bar: Maintain recipe adherence, par levels, and quality standards for both food and beverages; ensure accurate execution of approved menus and pricing. Ordering & Vendors: Maintain parts, place orders, verify deliveries, manage rebates and shortages; build strong vendor relationships. Inventory & Controls: Lead monthly counts (food, beer, wine, spirits); draft‑loss tracking; comp/void audits. Guest Experience: Table turn, speed of service, hospitality standards; address guest escalations with professionalism and empathy. Compliance: ABC, health, safety, ADA, and city regulations; maintain permits and logs. Facilities: Preventive maintenance calendar; coordinate repairs; keep FOH/BOH photos ready. Marketing & Events: Execute approved promos; support social/email with on‑site content; host small events aligned with Atlas Café’s community focus. Requirements (Qualifications)
3–5+ years FOH/GM experience in café/restaurant/bar settings. Proven P&L ownership and cost control. Strong people leadership and training chops. Proficiency with POS/inventory systems (Toast/Square, MarginEdge, or similar). Comfortable with hands‑on service on a fast, high‑volume floor. NICE TO HAVE: Soft Skills
Excellent communication, organization, and problem‑solving abilities. Customer‑service mindset and passion for hospitality. Strong leadership and people‑management skills with a focus on teamwork and accountability.
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