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NVA

Hospital Operations Manager

NVA, Tinley Park, Illinois, United States, 60483

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Hospital Operations Manager – Bremen Animal Hospital Job Description Are you a dedicated and dynamic leader with a passion for veterinary medicine? Do you thrive on driving growth and fostering a positive and collaborative team environment? Bremen Animal Hospital is seeking an enthusiastic Hospital Operations Manager to join our thriving team!

For more details, please visit our website at:

The Opportunity As a Hospital Manager, you will be an essential part of the hospital management team, collaborating closely with the Managing Veterinarian to ensure the efficient and profitable operation of the hospital. Your role will drive revenue, manage costs, and cultivate a hospital culture focused on top‑notch patient care and exceptional customer service. You will oversee the planning and coordination of hospital operations while creating a supportive and cohesive team environment. Given the managerial responsibilities and the need for in‑person interaction with clients and employees, regular on‑site attendance is a fundamental requirement for this position.

Responsibilities

Complete ownership of P&L, accountable for the hospital’s performance

Collaborate with regional leadership to identify trends and forecast the hospital’s needs

Manage accounts receivable

Oversee hospital inventory and control facility and administrative costs

Manage payroll for hospital staff

Develop the hospital schedule and manage labor costs

Champion change and identify, document, share, and promote best practices

Lead the hospital team to enhance processes and workflows, covering client service, operations, and administrative tasks

Implement new technologies and initiatives to improve operational efficiency

Establish and drive the culture of the hospital

Track and maintain current licensures for all DVMs

Provide feedback and handle challenging conversations

Demonstrate and reinforce the highest level of client service

Qualifications

A bachelor’s degree in business or a related field is preferred

3‑5 years of experience in a managerial role, including customer service experience

Experience in a hospital, retail, or service‑based industry setting in positions of increased responsibility is a plus

Benefits

Annual Bonus Opportunity

Health Insurance Benefits

Free Mental Health Benefit Options

401k with Match

Competitive PTO Plan

Continuing Education Stipends

Fair Work‑Life Balance

Salary range of $65,000 – $75,000

Address: 7613 W 159th St, Tinley Park, IL 60477

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them. At NVA, we’re on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we’re committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership. NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado’s Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

NVA

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