ServiceMaster RRH
Water Restoration Associate (Helper)
ServiceMaster RRH, Lake City, South Carolina, United States, 29560
Pay
$16.00 – $18.00 per hour
Benefits
Hospital & Critical Illness Insurance
Voluntary Life Insurance
401(k)
Health insurance
Paid time off
Vision insurance
Dental insurance
Training & Development
Wellness resources
Position Overview Assists Water Restoration Technician/Lead in monitoring, inspections and completing tasks for Water Restoration jobs to ensure completion of drying, demolition and various restoration activities. Assists in the preparation of review documents including notes, photos and documents according to company policies and procedures to ensure reimbursement from insurance companies. Assists Water Restoration Tech in the processes used to complete active jobs and next steps to resolution in person to customers.
Essential Job Duties & Responsibilities
Performs water/fire/smoke damage and mold remediation repair as directed by supervisor, including water extraction, pack-out of contents, removing/disposing of non-salvageable materials, cleaning, light construction and demolition.
Sets up and monitors air movers and/or dehumidifiers.
May perform other cleaning duties (construction cleaning, fire/smoke/odor cleaning, mold remediation, carpet and upholstery cleaning, etc.) when part of mitigation or restoration jobs.
Reports any equipment malfunction to supervisor.
Reports any customer problems or damage to supervisor.
Completes assigned job tasks according to company processes while maintaining quality control on each job.
Assists Water Tech/Lead with work orders, checking routes for travel, ensuring appropriate equipment and supplies are loaded on truck needed for job, and arrives to work site.
Performs water damage repair, including water extraction, pack-out of contents, removing/disposing of non-salvageable materials, light construction and demolition as directed by supervisor.
Helps ensure equipment, supplies, vehicles, and products are properly handled.
Helps resolve issues with customers, communicating customer issues and daily job activities with Water Tech/Lead.
Assists with taking pictures and documentation according to company policies and procedures.
Job Requirements & Qualifications
Experience in the restoration or construction industry not required but preferred.
Valid driver's license and satisfactory driving record.
Good verbal and written communication skills.
Good customer service skills.
Experience with using mobile software to enter data.
Can read and follow product label usage instructions.
Must be able to prioritize activities and meet deadlines.
Certifications are not required but preferred: WTR – Water Damage Restoration Technician, ASD – Applied Structural Drying Technician, IICRC – Institute of Inspection Cleaning and Restoration certification.
Physical Demands & Working Conditions
Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
Stand and walk for extended periods of time; lifting, squatting, crawling and crouching required.
Express or exchange ideas with others quickly, receive and act on detailed information given.
For safety reasons, respirators used in certain situations must be able to seal to your face.
Use visual acuity to perform detail-oriented activities.
Be exposed to various inside and outside working conditions; change of environment such as with or without air conditioning and heating.
Equal Opportunity Employer We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Franchise Information This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.
Location Lake City, SC
Seniority Level Entry level
Employment Type Full-time
Job Function Other
Industries Consumer Services
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Benefits
Hospital & Critical Illness Insurance
Voluntary Life Insurance
401(k)
Health insurance
Paid time off
Vision insurance
Dental insurance
Training & Development
Wellness resources
Position Overview Assists Water Restoration Technician/Lead in monitoring, inspections and completing tasks for Water Restoration jobs to ensure completion of drying, demolition and various restoration activities. Assists in the preparation of review documents including notes, photos and documents according to company policies and procedures to ensure reimbursement from insurance companies. Assists Water Restoration Tech in the processes used to complete active jobs and next steps to resolution in person to customers.
Essential Job Duties & Responsibilities
Performs water/fire/smoke damage and mold remediation repair as directed by supervisor, including water extraction, pack-out of contents, removing/disposing of non-salvageable materials, cleaning, light construction and demolition.
Sets up and monitors air movers and/or dehumidifiers.
May perform other cleaning duties (construction cleaning, fire/smoke/odor cleaning, mold remediation, carpet and upholstery cleaning, etc.) when part of mitigation or restoration jobs.
Reports any equipment malfunction to supervisor.
Reports any customer problems or damage to supervisor.
Completes assigned job tasks according to company processes while maintaining quality control on each job.
Assists Water Tech/Lead with work orders, checking routes for travel, ensuring appropriate equipment and supplies are loaded on truck needed for job, and arrives to work site.
Performs water damage repair, including water extraction, pack-out of contents, removing/disposing of non-salvageable materials, light construction and demolition as directed by supervisor.
Helps ensure equipment, supplies, vehicles, and products are properly handled.
Helps resolve issues with customers, communicating customer issues and daily job activities with Water Tech/Lead.
Assists with taking pictures and documentation according to company policies and procedures.
Job Requirements & Qualifications
Experience in the restoration or construction industry not required but preferred.
Valid driver's license and satisfactory driving record.
Good verbal and written communication skills.
Good customer service skills.
Experience with using mobile software to enter data.
Can read and follow product label usage instructions.
Must be able to prioritize activities and meet deadlines.
Certifications are not required but preferred: WTR – Water Damage Restoration Technician, ASD – Applied Structural Drying Technician, IICRC – Institute of Inspection Cleaning and Restoration certification.
Physical Demands & Working Conditions
Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
Stand and walk for extended periods of time; lifting, squatting, crawling and crouching required.
Express or exchange ideas with others quickly, receive and act on detailed information given.
For safety reasons, respirators used in certain situations must be able to seal to your face.
Use visual acuity to perform detail-oriented activities.
Be exposed to various inside and outside working conditions; change of environment such as with or without air conditioning and heating.
Equal Opportunity Employer We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Franchise Information This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.
Location Lake City, SC
Seniority Level Entry level
Employment Type Full-time
Job Function Other
Industries Consumer Services
#J-18808-Ljbffr