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MINI of Austin

Service Advisor

MINI of Austin, Austin, Texas, us, 78716

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Service Advisor

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MINI of Austin .

Overview MINI of Austin, a Penske Automotive Group dealership, is looking for an Automotive Service Advisor to join our team and deliver extraordinary customer experiences.

Responsibilities As a trusted Service Advisor, you will be the liaison between the customer and the service department. You will schedule appointments, review service history, relay important information about vehicle maintenance and repairs to customers, and provide accurate cost estimates.

What We Have To Offer

Fortune 500 company, consistently recognized by Automotive News as among the “Best Dealerships to Work For.”

Proudly named to Glassdoor's Best Places to Work.

Comprehensive benefits program, including medical, dental, vision, and 401(k) savings and retirement plan with company match.

Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.

Values-driven culture built on integrity, professionalism, excellence, and teamwork.

What We Are Looking For

Genuine interest in providing an exceptional customer experience.

Friendliness, enthusiasm, reliability, and a positive “team-player” attitude.

Excellent communication, interpersonal, and organizational skills.

Strong work ethic and the ability to work in a fast-paced, results-driven environment.

What You Can Bring To The Table

Commitment: Ensure our customers have a world-class service experience at every step along their ownership journey, especially in the scheduling and estimating of vehicle service and repairs.

Excellence: Provide an unparalleled level of knowledge and technical expertise to help customers understand and approve their maintenance requirements, repair orders, and cost estimates.

Authenticity: Connect with customers about their vehicle questions in a professional manner that reflects understanding, clarity, accuracy, and courtesy.

Growth Mindset: Strive to grow the dealership and your career by hitting challenging monthly goals.

Apply With Us! If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in‑person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry—apply with us today!

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

Seniority level

Entry level

Employment type

Full-time

Job function

Other

Industries

Retail Motor Vehicles

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