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Clayton

Organizational Change Management Partner II

Clayton, Maryville, Tennessee, United States, 37803

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Organizational Change Management Partner II

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Clayton

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Position Summary The Organizational Change Management Partner (OCMP) plays a pivotal role in designing and applying change management strategies, processes, and tools to drive adoption of key enterprise initiatives. This role has a strong emphasis on technology-driven projects and strategic communications, ensuring that Team Members are informed, engaged, and ready for change. The OCMP works to maximize Team Member adoption and utilization while minimizing resistance, ultimately increasing benefit realization, value creation, and achievement of desired outcomes. This position partners closely with project leaders to integrate change management activities into technology and project plans, aligning communications and engagement strategies with program objectives.

About The Team Join a dynamic and fast-paced Organizational Change Management (OCM) team that thrives on driving the people side of change. Our team plays a critical role in enabling successful enterprise-wide transformations by focusing on the human impact of change—ensuring that Team Members are informed, engaged, and empowered throughout the journey. We specialize in technology implementations, process evolution, communication, and organizational redesign, bringing a strategic, people-first approach to every initiative. Our work spans across departments and functions, supporting large-scale programs that shape the future of the organization. As trusted advisors and change leaders, we collaborate closely with business partners at all levels to build change capability, foster resilience, and deliver measurable outcomes. If you're energized by meaningful work, thrive in a collaborative environment, and are ready to make a lasting impact, we would love to have you on our team.

Primary Responsibilities

Lead the design, development, and delivery of clear, concise, and engaging communications for technology and project initiatives

Define and apply OCM processes and tools to create communication strategies that support adoption of changes required by technology and enterprise projects

Connect program/project vision and objectives to communication and change management deliverables

Identify key stakeholders impacted by change and develop tailored communication strategies for each group

Ensure user readiness by identifying and managing resistance to change and mitigating risks

Develop surveys, gather feedback, propose adjustments, and report on adoption metrics

Consult, coach, and engage project teams, senior leaders, managers, and supervisors to ensure successful execution of end-to-end OCM strategies

Establish feedback loops and enable multi-directional communication channels

Collaborate with the Sr. OCMP and Lead to develop and continually improve standards, guidelines, and tools

Partner with leadership to maintain an ongoing list of key enterprise changes, identify stakeholder impact, prioritize change efforts, and assess potential risks

Primary Qualification

Bachelor’s degree in Communications, I/O Psychology, or equivalent experience

Minimum of 2 years of communications and/or OCM facilitation experience

Proficiency with MS Suite of Products

Experience using communication tools such as Canva and Bananatag to create impactful messaging

Familiarity with MS Teams and SharePoint; ability to assist in designing SharePoint sites to support change narratives

Experience applying change management frameworks and methodologies to technology-driven transformations

Ability to analyze and determine changes requiring updated roles, responsibilities, and skills

Desired Skills

Strong written and verbal communication skills

Understanding of how people experience and adapt to change

Proven ability to identify stakeholders and develop comprehensive communication plans

Understanding of project management practices and integration of change management activities into project schedules

Ability to articulate change narratives and communicate across the organization using multiple media types

Competence in developing surveys, analyzing data, and adjusting strategies based on feedback

Behavioral Competencies

Driving Results

Influence and Persuasion

Communicating

Collaboration and Teamwork

Strategic Thinking

Business Acumen

Composure and Resiliency

Why Clayton Homes

One of America’s largest home builders and leader in housing

Forbes lists: America’s Best Employers, America’s Employers by State, Best

Employers for Diversity, Best Employers for Women

Quarterly profit share bonus program

Onsite gym with variety of classes, wellness, professional and personal development programs and much more!

Clayton is committed to a diverse and inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Business Unit - B00023

Technology

Seniority level: Entry level

Employment type: Full-time

Job function: Consulting, Information Technology, and Sales

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