Bhired
A homecare clinic is seeking an experienced Call Center Director to lead its high-volume call center operations. The ideal candidate will oversee a large team, optimize communication workflows, and ensure exceptional patient service in a fast-paced environment.
Responsibilities
Overseeing and managing day-to-day call center operations
Leading, training, and motivating a large call center team
Ensuring high standards of patient communication and service
Implementing workflows, procedures, and performance metrics
Streamlining processes to increase efficiency and reduce bottlenecks
Collaborating with leadership to align service goals
Ideal Qualifications
Experience in call center leadership, preferably in healthcare or homecare
Excellent communication and problem-solving skills
Strong leadership and team-management abilities
Ability to thrive in a high-volume environment
Highly organized, process-driven, and proactive
Salary:
$75k - $100k/Year
To apply, please send your resume to: Chaya@bhirednyc.com
#J-18808-Ljbffr
Responsibilities
Overseeing and managing day-to-day call center operations
Leading, training, and motivating a large call center team
Ensuring high standards of patient communication and service
Implementing workflows, procedures, and performance metrics
Streamlining processes to increase efficiency and reduce bottlenecks
Collaborating with leadership to align service goals
Ideal Qualifications
Experience in call center leadership, preferably in healthcare or homecare
Excellent communication and problem-solving skills
Strong leadership and team-management abilities
Ability to thrive in a high-volume environment
Highly organized, process-driven, and proactive
Salary:
$75k - $100k/Year
To apply, please send your resume to: Chaya@bhirednyc.com
#J-18808-Ljbffr