Pentangle Tech Services | P5 Group
Pentangle Tech Services | P5 Group is hiring: Computer Hardware Maintenance Tech
Pentangle Tech Services | P5 Group, New York, NY, US, 10261
Overview
We are seeking two experienced Computer Hardware Maintenance Technicians to support a NYC government agency’s IT infrastructure. This role involves on-site preventive and remedial maintenance of a wide range of hardware across HPD locations, including occasional assistance with hardware/software upgrades and relocations.
Responsibilities
On-site preventive maintenance of hardware across HPD locations.
Remedial maintenance and diagnostics of hardware issues.
Assist with hardware/software upgrades and relocations as needed.
Required qualifications
Active CompTIA A+ certification
Minimum 3 years of experience in computer hardware support
Proven experience with Lexmark , HP , and multifunction printing devices
Hands-on knowledge of hardware repairs, component replacement, diagnostics
Familiarity with Intel-based desktops, laptops, monitors, scanners, and network peripherals (e.g., NICs, switches, routers)
Must carry a functional mobile phone (provided by the employer) for coordination with IT staff during work hours
Ability to work within a flexible 8-hour shift and travel between locations
Preferred qualifications
Experience servicing CISCO network equipment
Familiarity with procurement processes via platforms like Amazon , eBay , PriceWatch, etc.
Knowledge of NYC agency IT maintenance protocols and equipment lifecycle support
Experience managing electronic maintenance records and work order documentation
Familiarity with government contracting procedures, especially in M/WBE and public-sector environments
Other requirements
Must be eligible to work in the United States
Will be required to pass HPD interviews and background verification
May be asked to provide a backup technician during absence (with equivalent qualifications)
Must adhere to HPD's IT security and data protection standards (NIST compliance, etc.)
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