Service and Repair Technician - windows and doors Job at Pella Corporation in Pa

Service and Repair Technician - windows and doors The Service Technician is responsible for providing quality service visits to customers to inspect, repair and/or adjust Pella windows and doors in the field. The Service Technician will diagnose product issues in the field, determine and perform the correct resolution, and communicate accordingly with customers and internal service team. This position is responsible for ensuring all customer service calls are completed in a timely, accurate, and efficient manner while maintaining a customer-focused attitude. This is a full-time position. Work schedule is Monday – Friday, with a 6:30 am start time. Responsibilities Inspect, diagnose, and repair or adjust Pella windows and doors in the field. Determine appropriate resolutions and communicate progress with customers and internal service team. Ensure all customer service calls are completed timely, accurately, and efficiently with a customer-focused attitude. Compensation and Benefits Competitive hourly pay with overtime options Annual hourly rate review Company truck Company cell phone Full benefits package (medical, dental, vision) begins the first of the month following start date Health savings and flex spending accounts Company paid life insurance Company paid short/long term disability insurance 401k Vacation time Sick time Company paid holidays Direct deposit In-depth training program Position Details Seniority level: Associate Employment type: Full-time Job function: Other Industries: Wholesale Building Materials Note: Referrals increase your chances of interviewing at Pella Corporation. #J-18808-Ljbffr