RingCentral, Inc
Director, Mid-Market Expansion Sales
RingCentral, Inc, Denver, Colorado, United States, 80285
Overview
Director, Mid-Market Expansion Sales (Denver, CO) Location:
Denver, CO (In-Office, Full-Time) Say hello to opportunities. RingCentral is a $2 Billion annual revenue company with double digit ARR growth and a large market opportunity in UCaaS, Contact Center and AI-powered adjacencies. RingSense AI is our proprietary AI solution designed to fit the business needs of our customers. Our Expansion team focuses on identifying, capitalizing on, and accelerating opportunities within our existing, high-value customer base. We invest to ensure our AI-enabled technology meets customer needs and drive predictable, sustained revenue growth by ensuring clients fully leverage our AI-powered communications suite of services. The Expansion team is a dynamic, data-driven organization dedicated to driving repeatable, scalable revenue growth while valuing professional and personal growth, operational excellence, and a collaborative winning spirit. The Opportunity
RingCentral leads the $100+ billion global UCaaS industry and is integrating generative AI, deep vertical solutions, and strategic alliances. We are seeking a proven, high-energy
Director of Mid-Market Expansion Sales
to lead and scale multiple sales management teams focused on the high-potential Mid-Market segment across North America. This senior leadership role requires a verifiable history of exceeding sales goals, strong operational aptitude, and the ability to drive change in a fast-paced, complex environment. You will define repeatable, scalable go-to-market strategies, optimize the sales motion with AI tools, and develop the next generation of sales leaders. Responsibilities
Leadership & People Development : Executive Coaching – Lead, coach, and develop 3-5 high-performing Sales Managers across the Mid-Market segment, focusing on operational rigor, deal strategy, and career progression.
Culture & Cadence : Host weekly 1:1s, quarterly business reviews (QBRs), and training sessions to drive predictable revenue and reinforce a high-performance, in-office culture.
Talent Acquisition : Own the regional hiring pipeline, attracting, onboarding, and retaining top-tier expansion sales talent.
Strategic Sales Execution : Serve as the executive sponsor on high-value, strategic expansion opportunities within the Mid-Market, providing coaching and direction to Sales Managers and Account Executives to drive successful closure.
Scalable GTM Strategy : Define and execute highly repeatable Account-Based Sales (ABS) and Account-Based Experience (ABX) strategies to maximize penetration within defined Mid-Market customer segments.
Channel Alignment : Act as the primary liaison to Channel Sales Leadership, coordinating joint strategies, enablement, and co-selling efforts with partners crucial for Mid-Market success.
Operational Excellence & AI Enablement : Data-Driven Management – Work with Sales Operations to leverage advanced BI tools for predictive forecasting, pipeline segmentation, and real-time KPI dashboard management for Mid-Market scale.
Process Optimization : Design and implement improvements to the sales cycle, focusing on AI-driven sales enablement tools to increase manager and rep efficiency.
Marketing Alignment : Bridge between Sales, Product Marketing, and Demand Generation to ensure campaign effectiveness, material resonance, and optimal lead flow and conversion.
Qualifications & Experience
Experience : 7+ years of progressive sales leadership experience, with at least 3 years as a second-line leader (Director or above) managing multiple direct reports (Sales Managers).
Industry Expertise : Proven success leading large sales teams (30+ individuals) within Unified Communications (UCaaS), Contact Center (CCaaS), or high-growth SaaS, with a strong Mid-Market focus.
Operational Acumen : Expert proficiency in managing metrics-driven teams, using data to identify bottlenecks and drive predictable scale.
Technology Fluency : Deep familiarity with modern sales tech stacks, including Salesforce CRM (advanced reporting and pipeline) and sales engagement platforms.
Strategic Go-To-Market : Experience defining and executing sales strategies for complex B2B cycles, with multiple routes to market (Inside, Field, Channel, Alliance Partners).
Leadership Qualities : Strong change management, problem-solving, and executive communication skills.
What we offer
Comprehensive medical, dental, vision, disability, life insurance
Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
Voluntary supplemental health coverage and life insurance
401K match and ESPP
Paid time off and paid sick leave
Paid parental and pregnancy leave
Family-forming benefits (IVF, Preservation, Adoption, etc.)
Emergency backup care (Child/Adult/Pets)
Employee Assistance Program (EAP) with 24/7 counseling
Free legal services for legal advice, document creation, and estate planning
Employee bonus referral program
Student loan refinancing assistance
Employee 1:1 coaching, perks and discounts program
About RingCentral
RingCentral, Inc. is a leading provider of business cloud communications and contact center solutions based on its MVP platform. RingCentral empowers modern mobile and distributed workforces. Headquartered in Belmont, CA, with offices worldwide. RingCentral is an equal opportunity employer. We do not discriminate on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We provide reasonable accommodations during the application and interview process. If you require accommodations, please learn more through our provided resources. If you are hired in Colorado, California, Hawaii, Nevada, New York, Maryland, Washington, Connecticut, Rhode Island, the compensation range for this position is between $198,400 and $368,550 for full-time employees, plus eligibility for variable pay, equity, and benefits. The salary may vary based on location, skills, and experience.
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Director, Mid-Market Expansion Sales (Denver, CO) Location:
Denver, CO (In-Office, Full-Time) Say hello to opportunities. RingCentral is a $2 Billion annual revenue company with double digit ARR growth and a large market opportunity in UCaaS, Contact Center and AI-powered adjacencies. RingSense AI is our proprietary AI solution designed to fit the business needs of our customers. Our Expansion team focuses on identifying, capitalizing on, and accelerating opportunities within our existing, high-value customer base. We invest to ensure our AI-enabled technology meets customer needs and drive predictable, sustained revenue growth by ensuring clients fully leverage our AI-powered communications suite of services. The Expansion team is a dynamic, data-driven organization dedicated to driving repeatable, scalable revenue growth while valuing professional and personal growth, operational excellence, and a collaborative winning spirit. The Opportunity
RingCentral leads the $100+ billion global UCaaS industry and is integrating generative AI, deep vertical solutions, and strategic alliances. We are seeking a proven, high-energy
Director of Mid-Market Expansion Sales
to lead and scale multiple sales management teams focused on the high-potential Mid-Market segment across North America. This senior leadership role requires a verifiable history of exceeding sales goals, strong operational aptitude, and the ability to drive change in a fast-paced, complex environment. You will define repeatable, scalable go-to-market strategies, optimize the sales motion with AI tools, and develop the next generation of sales leaders. Responsibilities
Leadership & People Development : Executive Coaching – Lead, coach, and develop 3-5 high-performing Sales Managers across the Mid-Market segment, focusing on operational rigor, deal strategy, and career progression.
Culture & Cadence : Host weekly 1:1s, quarterly business reviews (QBRs), and training sessions to drive predictable revenue and reinforce a high-performance, in-office culture.
Talent Acquisition : Own the regional hiring pipeline, attracting, onboarding, and retaining top-tier expansion sales talent.
Strategic Sales Execution : Serve as the executive sponsor on high-value, strategic expansion opportunities within the Mid-Market, providing coaching and direction to Sales Managers and Account Executives to drive successful closure.
Scalable GTM Strategy : Define and execute highly repeatable Account-Based Sales (ABS) and Account-Based Experience (ABX) strategies to maximize penetration within defined Mid-Market customer segments.
Channel Alignment : Act as the primary liaison to Channel Sales Leadership, coordinating joint strategies, enablement, and co-selling efforts with partners crucial for Mid-Market success.
Operational Excellence & AI Enablement : Data-Driven Management – Work with Sales Operations to leverage advanced BI tools for predictive forecasting, pipeline segmentation, and real-time KPI dashboard management for Mid-Market scale.
Process Optimization : Design and implement improvements to the sales cycle, focusing on AI-driven sales enablement tools to increase manager and rep efficiency.
Marketing Alignment : Bridge between Sales, Product Marketing, and Demand Generation to ensure campaign effectiveness, material resonance, and optimal lead flow and conversion.
Qualifications & Experience
Experience : 7+ years of progressive sales leadership experience, with at least 3 years as a second-line leader (Director or above) managing multiple direct reports (Sales Managers).
Industry Expertise : Proven success leading large sales teams (30+ individuals) within Unified Communications (UCaaS), Contact Center (CCaaS), or high-growth SaaS, with a strong Mid-Market focus.
Operational Acumen : Expert proficiency in managing metrics-driven teams, using data to identify bottlenecks and drive predictable scale.
Technology Fluency : Deep familiarity with modern sales tech stacks, including Salesforce CRM (advanced reporting and pipeline) and sales engagement platforms.
Strategic Go-To-Market : Experience defining and executing sales strategies for complex B2B cycles, with multiple routes to market (Inside, Field, Channel, Alliance Partners).
Leadership Qualities : Strong change management, problem-solving, and executive communication skills.
What we offer
Comprehensive medical, dental, vision, disability, life insurance
Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
Voluntary supplemental health coverage and life insurance
401K match and ESPP
Paid time off and paid sick leave
Paid parental and pregnancy leave
Family-forming benefits (IVF, Preservation, Adoption, etc.)
Emergency backup care (Child/Adult/Pets)
Employee Assistance Program (EAP) with 24/7 counseling
Free legal services for legal advice, document creation, and estate planning
Employee bonus referral program
Student loan refinancing assistance
Employee 1:1 coaching, perks and discounts program
About RingCentral
RingCentral, Inc. is a leading provider of business cloud communications and contact center solutions based on its MVP platform. RingCentral empowers modern mobile and distributed workforces. Headquartered in Belmont, CA, with offices worldwide. RingCentral is an equal opportunity employer. We do not discriminate on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We provide reasonable accommodations during the application and interview process. If you require accommodations, please learn more through our provided resources. If you are hired in Colorado, California, Hawaii, Nevada, New York, Maryland, Washington, Connecticut, Rhode Island, the compensation range for this position is between $198,400 and $368,550 for full-time employees, plus eligibility for variable pay, equity, and benefits. The salary may vary based on location, skills, and experience.
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