Relevance AI
AI Deployment Strategist
Relevance AI
– An AI workforce platform.
Location San Francisco, United States (Hybrid – 3 Days In Office)
About Us We’re building the home of the AI workforce. Our mission is simple: empower every team to delegate meaningful work to AI agents that think, act, and collaborate like experts. We help industry leaders such as Canva, Databricks, Confluent, Autodesk, Lightspeed, Rakuten, Aveva, Qualified, and Activision Blizzard scale operations, marketing, and sales.
We’re backed by Bessemer Venture Partners, Insight Partners, Peak XV, and King River Capital, and raised our Series B in April 2025 to accelerate growth and push the boundaries of agentic automation. Headquartered in San Francisco and Sydney, we thrive on curiosity, collaboration, and execution – we move fast, think big, and win together. This year we were named LinkedIn’s #1 Startup in Australia.
The Role We’re hiring a Deployment Strategist to turn high‑value AI use cases into real, measurable outcomes for our customers. You’ll be a strategic thought partner to executives and domain experts, co‑creating adoption roadmaps, shaping scope, and owning end‑to‑end deployment, change, and value realization. You’ll collaborate cross‑functionally with product, solutions engineering, and account teams to ensure agents and use cases are integrated, adopted, and scaled.
Your impact
Co‑create AI adoption roadmaps with customers, articulating the “art of the possible” and a clear path to value.
Deeply understand each customer’s domain and business processes to prioritise the most impactful use cases.
Frame problems and scope deployments with executives and SMEs; define success metrics and guardrails.
Oversee implementation with product, solutions engineering, and account teams to ensure seamless integration and usability.
Drive change management: design onboarding materials, train users, monitor adoption, and close feedback loops.
Measure and scale value: quantify ROI, refine KPIs, and expand successful use cases across teams or departments.
Translate between technical and business language to align C‑suite, domain experts, and builders.
Establish operating artifacts: deployment plans, playbooks/runbooks, value trackers, and stakeholder cadences.
How we’ll measure success:
Revenue: Net Revenue Retention (churn, downsell, upsell)
Consumption/ROI: Time vs Value vs Usage per use case
Adoption: Weekly active users and depth of use
Customer Satisfaction: CSAT and qualitative feedback
What We’re Looking For
Strategic: Business analysis, process design, value mapping, and executive communication.
Technical: Familiarity with LLMs/agents; comfort with APIs/integrations and data/analytics concepts.
Operational: Agile project management, stakeholder alignment, enablement and training at scale.
Interpersonal: Empathy, storytelling, negotiation, and cross‑functional collaboration.
Experience: Proven track record deploying AI/automation/data products with measurable impact; partnering with product/engineering and customer‑facing teams.
Ownership: Bias to action, structured thinking, and the ability to turn ambiguity into a clear, prioritised plan.
Nice to have:
Exposure to enterprise environments, complex multi‑stakeholder environments and change management at scale
Start‑up Experience
Industry domain experience (operations, marketing, sales, support, or finance)
Why Join Us?
Work at the forefront of AI with a nimble team that is constantly pushing boundaries.
We’re guided by our five values: truth‑seeking, be empathetic, put the customer first, have two gears, and build memories.
We’ve set high standards in our high‑trust environment – we hire exceptional people to do great work. In return, we reward our people with competitive salaries, unparalleled professional growth and career‑defining opportunities.
Relevance AI is well‑funded by leading investors, including Bessemer Venture Partners, Insight Partners, Peak XV, King River Capital.
As an early team member, you’ll play a key role in shaping our future—including culture, ways of working, and benefits.
Unlimited Annual Leave (flexible time off), Health Insurance Contribution, Commuter Benefits, ESOP, AI Productivity Benefit, Parental Leave, Milestone Merch, Food & Drinks, Quarterly Team Events, Social Clubs, Sonder EAP.
Benefits ✨
Health Insurance Contribution – Relevance AI contributes to the cost of individual medical, dental, and vision insurance for employees.
Commuter Benefits – Save on your commute with pre‑tax deductions for transit and parking expenses
️ Unlimited Annual Leave – Flexible time off policy to rest, recharge, and take care of what matters most
ESOP – Employee Stock Ownership Plan so you can grow with the company
AI Productivity Benefit – Get up to $1200 USD/year to spend on AI tools, courses, and learning resources that help you work smarter and grow your skills
Parental Leave – We offer 12 weeks of paid parental leave for all eligible new parents, and an additional 6 weeks for the birthing parent
Milestone Merch – Celebrate your work anniversaries with customised Relevance AI swag
Food, Drinks & Community – Free breakfasts, healthy snacks, and a fully stocked fridge of drinks. Team lunches every Thursday and Friday, Uber Eats dinners, and regular catered office meals. We host community events featuring thought leaders, industry partners and the wider tech community.
Quarterly Team Events – Build stronger connections through fun, meaningful team bonding experiences every quarter
Social Clubs – Share hobbies and interests with clubs ranging from hiking and chess to board games. There’s something for everyone.
Sonder EAP – Access 24/7 mental health and wellbeing support through Sonder, our Employee Assistance Program
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Business Development and Sales
Industries Software Development
#J-18808-Ljbffr
– An AI workforce platform.
Location San Francisco, United States (Hybrid – 3 Days In Office)
About Us We’re building the home of the AI workforce. Our mission is simple: empower every team to delegate meaningful work to AI agents that think, act, and collaborate like experts. We help industry leaders such as Canva, Databricks, Confluent, Autodesk, Lightspeed, Rakuten, Aveva, Qualified, and Activision Blizzard scale operations, marketing, and sales.
We’re backed by Bessemer Venture Partners, Insight Partners, Peak XV, and King River Capital, and raised our Series B in April 2025 to accelerate growth and push the boundaries of agentic automation. Headquartered in San Francisco and Sydney, we thrive on curiosity, collaboration, and execution – we move fast, think big, and win together. This year we were named LinkedIn’s #1 Startup in Australia.
The Role We’re hiring a Deployment Strategist to turn high‑value AI use cases into real, measurable outcomes for our customers. You’ll be a strategic thought partner to executives and domain experts, co‑creating adoption roadmaps, shaping scope, and owning end‑to‑end deployment, change, and value realization. You’ll collaborate cross‑functionally with product, solutions engineering, and account teams to ensure agents and use cases are integrated, adopted, and scaled.
Your impact
Co‑create AI adoption roadmaps with customers, articulating the “art of the possible” and a clear path to value.
Deeply understand each customer’s domain and business processes to prioritise the most impactful use cases.
Frame problems and scope deployments with executives and SMEs; define success metrics and guardrails.
Oversee implementation with product, solutions engineering, and account teams to ensure seamless integration and usability.
Drive change management: design onboarding materials, train users, monitor adoption, and close feedback loops.
Measure and scale value: quantify ROI, refine KPIs, and expand successful use cases across teams or departments.
Translate between technical and business language to align C‑suite, domain experts, and builders.
Establish operating artifacts: deployment plans, playbooks/runbooks, value trackers, and stakeholder cadences.
How we’ll measure success:
Revenue: Net Revenue Retention (churn, downsell, upsell)
Consumption/ROI: Time vs Value vs Usage per use case
Adoption: Weekly active users and depth of use
Customer Satisfaction: CSAT and qualitative feedback
What We’re Looking For
Strategic: Business analysis, process design, value mapping, and executive communication.
Technical: Familiarity with LLMs/agents; comfort with APIs/integrations and data/analytics concepts.
Operational: Agile project management, stakeholder alignment, enablement and training at scale.
Interpersonal: Empathy, storytelling, negotiation, and cross‑functional collaboration.
Experience: Proven track record deploying AI/automation/data products with measurable impact; partnering with product/engineering and customer‑facing teams.
Ownership: Bias to action, structured thinking, and the ability to turn ambiguity into a clear, prioritised plan.
Nice to have:
Exposure to enterprise environments, complex multi‑stakeholder environments and change management at scale
Start‑up Experience
Industry domain experience (operations, marketing, sales, support, or finance)
Why Join Us?
Work at the forefront of AI with a nimble team that is constantly pushing boundaries.
We’re guided by our five values: truth‑seeking, be empathetic, put the customer first, have two gears, and build memories.
We’ve set high standards in our high‑trust environment – we hire exceptional people to do great work. In return, we reward our people with competitive salaries, unparalleled professional growth and career‑defining opportunities.
Relevance AI is well‑funded by leading investors, including Bessemer Venture Partners, Insight Partners, Peak XV, King River Capital.
As an early team member, you’ll play a key role in shaping our future—including culture, ways of working, and benefits.
Unlimited Annual Leave (flexible time off), Health Insurance Contribution, Commuter Benefits, ESOP, AI Productivity Benefit, Parental Leave, Milestone Merch, Food & Drinks, Quarterly Team Events, Social Clubs, Sonder EAP.
Benefits ✨
Health Insurance Contribution – Relevance AI contributes to the cost of individual medical, dental, and vision insurance for employees.
Commuter Benefits – Save on your commute with pre‑tax deductions for transit and parking expenses
️ Unlimited Annual Leave – Flexible time off policy to rest, recharge, and take care of what matters most
ESOP – Employee Stock Ownership Plan so you can grow with the company
AI Productivity Benefit – Get up to $1200 USD/year to spend on AI tools, courses, and learning resources that help you work smarter and grow your skills
Parental Leave – We offer 12 weeks of paid parental leave for all eligible new parents, and an additional 6 weeks for the birthing parent
Milestone Merch – Celebrate your work anniversaries with customised Relevance AI swag
Food, Drinks & Community – Free breakfasts, healthy snacks, and a fully stocked fridge of drinks. Team lunches every Thursday and Friday, Uber Eats dinners, and regular catered office meals. We host community events featuring thought leaders, industry partners and the wider tech community.
Quarterly Team Events – Build stronger connections through fun, meaningful team bonding experiences every quarter
Social Clubs – Share hobbies and interests with clubs ranging from hiking and chess to board games. There’s something for everyone.
Sonder EAP – Access 24/7 mental health and wellbeing support through Sonder, our Employee Assistance Program
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Business Development and Sales
Industries Software Development
#J-18808-Ljbffr