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BENCHMARK

Sales Manager

BENCHMARK, Santa Cruz, California, us, 95061

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Sales Manager page is loaded## Sales Managerlocations:

Hotel Paradoxtime type:

Full timeposted on:

Posted Todaytime left to apply:

End Date: May 31, 2026 (30+ days left to apply)job requisition id:

R0055653**Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.****Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.****Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.****Check out**

**for more information on our great company!**About our property:

Welcome to Hotel Paradox, situated in the captivating city of Santa Cruz, CA, and proudly part of the Pyramid Global Hospitality portfolio. Offering 170 thoughtfully designed guest rooms and 6,000 sq ft of meeting space, Hotel Paradox is more than just a place to stay—it's a space that blends comfort with career opportunities.

In the vibrant atmosphere of Santa Cruz, Hotel Paradox embodies the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities are woven into the fabric. As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with a company match and recognition programs tailored to celebrate your achievements.

Join us at Hotel Paradox, where your pathway to a fulfilling career is guided by an excellent People First Culture. It's about being part of a professional team that understands Santa Cruz's unique energy while supporting your individual career journey. Welcome to a professional environment within Pyramid Global Hospitality that encourages your personal and professional development!What you will have an opportunity to do:We are looking for a highly motivated and analytical individual with experience in driving sales revenues for hotels or resorts to join our team as Sales Manager. This role is a key position that will be responsible proactively soliciting and managing group business in the assigned vertical markets and the assigned geographical market.

Actively up-sells to maximize revenue opportunities.

Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer & guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers to continue to grow the account.The successful candidate will have a proven track record of achieving sales goals, be creative, a problem solver, has a proven record of being a team player, is open to learning and leading by example, responds in a professional and courteous manner to guests and team.Your Role:* Make personal visits, when necessary to target areas and call on Companies and associations located in a specific market or area.* Book meetings, conferences, and social guests from assigned areas.* Dedicate majority of time to direct telephone sales.* Rework and maintain old account files and solicit new accounts.* Respond to all correspondence from assigned areas and trace dates for reworking and follow up.* Set-up site inspections and follow through.* Attend trade shows pertinent to assigned areas and attend meetings, seminars, and functions through membership in association.* Maintain a constant contact with Corporate and Association meeting planners; maintain membership and contacts in hotel industry associations.* Maintain a working relationship with departments interacting with convention groups.* Develop new accounts* Stay abreast of industry trends and make recommendations of changes, which would affect operations.* Maintain accurate forecast and recap information.* Set-up and conduct site inspections for entire property.* Meet sales goals as outlined by the Director of Sales and Marketing on a monthly, quarterly, and annual basis.* Bachelor’s degree or equivalent experience.* 5+ years’ experience as a Sales Manager in a hotel/resort environment* SalesForce (Delphi) experience preferred* Ability to effectively communicate verbally and in written form with the public as well as other team members.* Essential statistical and analytical skills required to identify revenue opportunities and shortfalls.* Ability to work both independently and cross-functionally to achieve goals.* Ability to thrive in a multi-tasked and fast-paced environment.* Someone with the availability to work when the events are happening, i.e. weekends, nights and holidays**Compensation:**$75,000-$82,000Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.## ### ### ### *Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.***PYRAMID GLOBAL HOSPITALITY** is a trailblazer in the development, management, marketing and owner‐advisory services of resorts, hotels, conference centers and exclusive private clubs.**PYRAMID’S** distinguished and proven reputation is deeply‐rooted in core values that are focused and aligned with a people-first mentality. The company leadership and valued associates are passionately committed to delivering the industry’s most authentic, enchanted, soulful, vibrant, unrivaled and memory‐making experience.**PYRAMID’S** progressive “Be The Difference” culture and values are a cornerstone to the company’s nearly 40 years of extraordinary achievement and prosperity. Many properties have been recognized with prestigious national and international awards. #J-18808-Ljbffr