Prudential Annuities Distributors (PAD)
Director, Disability Claims
Prudential Annuities Distributors (PAD), Newark, New Jersey, us, 07175
Job Classification:Operations - Insurance Operations**Our Company**#LI-IN# **What we offer you:**# Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $141,100.00 to $191,000.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills.* **Market competitive base salaries, with a yearly bonus potential at every level.*** **Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.*** 401(k) plan with company match (up to 4%).* Company-funded pension plan.* **Wellness Programs**including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.* **Work/Life Resources** to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.* **Education Benefit** to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.* **Employee Stock Purchase Plan:** **Shares** can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.
Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law.If you need an accommodation to complete the application process, please email accommodations.hw@prudential.com.If you are experiencing a technical issue with your application or an assessment, please email careers.technicalsupport@prudential.com to request assistance.For over 150 years, Prudential’s diverse and talented employees have been committed to helping customers and their families grow and protect their wealth through a variety of products and services, including Group Insurance.
We are known for delivering on our promises and are recognized as a trusted brand and one of the world’s most admired companies.**Director, Disability Claims****The Opportunity**
The Director, Disability Claims leads end-to-end management of disability claims, setting the standard for operational excellence, customer experience, and team development. This leader champions transformation drives adoption of automation and technology and is accountable for achieving ambitious Key Performance Indicators (KPIs) and measurable business results.**Key Responsibilities*** Provide strategic direction and oversight for all aspects of disability claim management and administration.* Own delivery of KPIs related to claim quality, turnaround time, customer satisfaction, compliance, and financial outcomes.* Lead, coach, and develop a diverse team, fostering a culture of accountability, inclusion, and continuous improvement.* Identify, lead, and embed process improvements—including automation and new technologies—to drive efficiency and superior performance.* Champion change management, guiding the organization through transformation and nurturing openness to new ways of working.* Build strong partnerships with internal and external stakeholders to execute business priorities and strategic initiatives.**Qualifications & Expertise*** 10+ years of experience in disability claims management.* 5-7 years in a leadership role managing teams of managers and individual contributors.* Proven record of delivering strong KPI results and business outcomes.* Experience leading organizations through significant change, including digital or process transformation.* Demonstrated success implementing automation or technology-driven solutions.* Strong data-driven decision-making skills and ability to manage with metrics.* Excellent communicator, able to influence and inspire at all levels..Prudential Financial, Inc. (NYSE: PRU), a global financial services leader and premier active global investment manager with approximately $1.4 trillion in assets under management as of Dec. 31, 2023, has operations in the United States, Asia, Europe, and Latin America. Prudential’s diverse and talented employees help make lives better and create financial opportunity for more people by expanding access to investing, insurance, and retirement security. Prudential’s iconic Rock symbol has stood for strength, stability, expertise and innovation for 150 years. For more information please visit news.prudential.com.**Our Commitment to an Inclusive Workplace**Prudential Financial, Inc. serves its customers in more than 40 countries and territories, and we seek talented, creative individuals from a variety of backgrounds, worldviews, and life circumstances to work with us. We are focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work. We don’t just accept difference—we celebrate it, support it, and thrive on it. At Prudential, employees have a unique opportunity to build their career path by owning their development, their career, and their future. We encourage employees to hone their skills and explore continued opportunities within Prudential.PGIM, the global asset management business of Prudential Financial, Inc. (NYSE: PRU), is a global investment manager with US $1.3 trillion in assets under management as of Dec. 31, 2023. With offices in 18 countries, PGIM’s businesses offer a range of investment solutions for retail and institutional investors around the world across a broad range of asset classes, including public fixed income, private fixed income, fundamental equity, quantitative equity, real estate, and alternatives. For more information about PGIM, visit pgim.com.Prudential Financial, Inc. (PFI) of the United States is not affiliated in any manner with Prudential plc, incorporated in the United Kingdom, or with Prudential Assurance Company, a subsidiary of M&G plc, incorporated in the United Kingdom. For more information please visit news.prudential.com.PGIM Inc. (PGIM) is the principal asset management business of Prudential Financial, Inc. (PFI), a company incorporated and with its principal place of business in the United States. PFI of the United States is not affiliated in any manner with Prudential plc, incorporated in the United Kingdom or with Prudential Assurance Company, a subsidiary of M&G plc, incorporated in the United Kingdom.**Our Commitment to an Inclusive Workplace**Prudential Financial, Inc. serves its customers in more than 40 countries and territories, and we seek talented, creative individuals from a variety of backgrounds, worldviews, and life circumstances to work with us. We are focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work. We don’t just accept difference—we celebrate it, support it, and thrive on it. At Prudential, employees have a unique opportunity to build their career path by owning their development, their career, and their future. We encourage employees to hone their skills and explore continued #J-18808-Ljbffr
Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law.If you need an accommodation to complete the application process, please email accommodations.hw@prudential.com.If you are experiencing a technical issue with your application or an assessment, please email careers.technicalsupport@prudential.com to request assistance.For over 150 years, Prudential’s diverse and talented employees have been committed to helping customers and their families grow and protect their wealth through a variety of products and services, including Group Insurance.
We are known for delivering on our promises and are recognized as a trusted brand and one of the world’s most admired companies.**Director, Disability Claims****The Opportunity**
The Director, Disability Claims leads end-to-end management of disability claims, setting the standard for operational excellence, customer experience, and team development. This leader champions transformation drives adoption of automation and technology and is accountable for achieving ambitious Key Performance Indicators (KPIs) and measurable business results.**Key Responsibilities*** Provide strategic direction and oversight for all aspects of disability claim management and administration.* Own delivery of KPIs related to claim quality, turnaround time, customer satisfaction, compliance, and financial outcomes.* Lead, coach, and develop a diverse team, fostering a culture of accountability, inclusion, and continuous improvement.* Identify, lead, and embed process improvements—including automation and new technologies—to drive efficiency and superior performance.* Champion change management, guiding the organization through transformation and nurturing openness to new ways of working.* Build strong partnerships with internal and external stakeholders to execute business priorities and strategic initiatives.**Qualifications & Expertise*** 10+ years of experience in disability claims management.* 5-7 years in a leadership role managing teams of managers and individual contributors.* Proven record of delivering strong KPI results and business outcomes.* Experience leading organizations through significant change, including digital or process transformation.* Demonstrated success implementing automation or technology-driven solutions.* Strong data-driven decision-making skills and ability to manage with metrics.* Excellent communicator, able to influence and inspire at all levels..Prudential Financial, Inc. (NYSE: PRU), a global financial services leader and premier active global investment manager with approximately $1.4 trillion in assets under management as of Dec. 31, 2023, has operations in the United States, Asia, Europe, and Latin America. Prudential’s diverse and talented employees help make lives better and create financial opportunity for more people by expanding access to investing, insurance, and retirement security. Prudential’s iconic Rock symbol has stood for strength, stability, expertise and innovation for 150 years. For more information please visit news.prudential.com.**Our Commitment to an Inclusive Workplace**Prudential Financial, Inc. serves its customers in more than 40 countries and territories, and we seek talented, creative individuals from a variety of backgrounds, worldviews, and life circumstances to work with us. We are focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work. We don’t just accept difference—we celebrate it, support it, and thrive on it. At Prudential, employees have a unique opportunity to build their career path by owning their development, their career, and their future. We encourage employees to hone their skills and explore continued opportunities within Prudential.PGIM, the global asset management business of Prudential Financial, Inc. (NYSE: PRU), is a global investment manager with US $1.3 trillion in assets under management as of Dec. 31, 2023. With offices in 18 countries, PGIM’s businesses offer a range of investment solutions for retail and institutional investors around the world across a broad range of asset classes, including public fixed income, private fixed income, fundamental equity, quantitative equity, real estate, and alternatives. For more information about PGIM, visit pgim.com.Prudential Financial, Inc. (PFI) of the United States is not affiliated in any manner with Prudential plc, incorporated in the United Kingdom, or with Prudential Assurance Company, a subsidiary of M&G plc, incorporated in the United Kingdom. For more information please visit news.prudential.com.PGIM Inc. (PGIM) is the principal asset management business of Prudential Financial, Inc. (PFI), a company incorporated and with its principal place of business in the United States. PFI of the United States is not affiliated in any manner with Prudential plc, incorporated in the United Kingdom or with Prudential Assurance Company, a subsidiary of M&G plc, incorporated in the United Kingdom.**Our Commitment to an Inclusive Workplace**Prudential Financial, Inc. serves its customers in more than 40 countries and territories, and we seek talented, creative individuals from a variety of backgrounds, worldviews, and life circumstances to work with us. We are focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work. We don’t just accept difference—we celebrate it, support it, and thrive on it. At Prudential, employees have a unique opportunity to build their career path by owning their development, their career, and their future. We encourage employees to hone their skills and explore continued #J-18808-Ljbffr