H&M
About the Role
As a Visual Merchandiser, you contribute to an inspiring, elevated, and consistent customer experience by implementing visual standards and commercial excellence. You will be responsible for executing the visual, commercial, and styling curation according to visual & commercial guidelines for the store. You will also use your trend and competitor awareness to provide colleagues with the correct information, coach, upskill and develop the store team to contribute to a great customer experience. A Day in the Life
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities. Customer Sales & Profit Contribute to the total OMNI customer experience in your store by ensuring visual and commercial curation according to guidelines (In-direct) Represent the H&M Brand positively during customer interactions (Direct) Organize and plan workload according to store activation plan and adapt based on business needs in collaboration with Store Management and Area Visual Manager Launch and maintain the latest global campaigns and sale activities on time according to H&M Brand Standards Ensure good garment care, stock levels, and provide input on allocation to Store Management and Area teams Perform sales report (KPIs) follow-up, identify and prioritize visual & commercial opportunities in collaboration with Store Management Create efficient actions to increase customer satisfaction to reach sales targets, store goals, budget, and follow-up actions in collaboration with Store Management Follow procedures and best practices for OMNI services, operational routines, legal requirements, and communication in all areas of the store with the Store team Fashion & Trend Awareness Keep up-to-date with fashion scene, trends, tendencies, styles, products, brands, competitors, and relevant influencers Plan time for fashion & trend awareness to understand trend theory and mood boards for styling techniques and product presentation to anticipate customer needs and enhance shopping experience Team & Development Share, inspire and educate store teams, keep them updated with seasonal changes, fashion trends, relevant visual & commercial information, in-store communication, including price perception Coach and develop the Store team’s visual and commercial skills to ensure high quality of product & commercial presentation according to guidelines Support & develop daily routines and best practices to maintain a consistent level of visual & commercial standard while maintaining customer service engagement Develop and coach talents and provide onboarding training to new colleagues Organize, provide, and carry out visual & commercial upskilling for you and colleagues Complete Visual Competencies & Commercial 4 All trainings based on regional & sales market learning goals Support Sales Market and Area teams with expansion (store projects) needs Visual & Commercial Execution Execute visual & commercial curation & styling for the store based on calendar, allocation, store activation plan and fashion trends according to mood boards and guidelines Carry out sample picking routines including stockroom garment quantities, accessories, and shoes to create clear trends and stories Secure window & styling execution according to guidelines to create inspirational and commercial customer experience Provide good customer flow by maintaining commercial layout and fixtures Maintain price signs in windows and store according to global strategy and Sales Market requirements Ensure lighting is working correctly in collaboration with Facilities Management to highlight products and display forms Maintain and care for display forms and interior material with sustainability in mind Ensure store navigation is up to date according to latest guidelines and store layout in collaboration with Area Visual Manager Ensure sufficient quantities of sale and other activity including POS material according to local routines Keep sales floor and back of house clean, organized, and safe according to local security guidelines Qualifications Who You Are Curious and creative; proactive, solution-focused, flexible, with effective communication skills to achieve results cross-functionally Fashion interests and leadership skills with the ability to apply visual and commercial experience in a dynamic environment Experience with being solution-focused to improve product presentation and commercial execution in store Good knowledge of visual, commercial, and operational best practices, routines, and tools Know how to manage, follow-up and act on selling equation and weekly sales reports Why You’ll Love Working at H&M We value diverse backgrounds and are an inclusive company where you’re encouraged to be yourself at work We are a values-driven organization guided by our values and have a long-standing history You’ll have access to our Colleague Resource Groups (CRGs) for community and networking opportunities You will have access to a large global talent community with opportunities for growth We offer comprehensive benefits including health insurance, wellness, retirement plan, paid leave, and time off programs You’ll receive employee discounts across H&M Group brands Additional Information Compensation: expected base salary range is $20.90- $24.93 hourly EEOC Code: SLS Pay Status: Non-Exempt, Hourly *This job posting highlights the most critical responsibilities and requirements and is not all-inclusive. There may be additional duties assigned at the company’s discretion. H&M, in good faith, has assessed this posted range of compensation as accurate for this role and location at the time of posting. The range may be modified in the future. We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance during the application process, please contact us at the company resource point provided in the posting. Benefits: We offer attractive benefits with development opportunities. All employees receive a staff discount card usable on all H&M Group brands. More details about the incentive program and benefits are available with regional variations.
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As a Visual Merchandiser, you contribute to an inspiring, elevated, and consistent customer experience by implementing visual standards and commercial excellence. You will be responsible for executing the visual, commercial, and styling curation according to visual & commercial guidelines for the store. You will also use your trend and competitor awareness to provide colleagues with the correct information, coach, upskill and develop the store team to contribute to a great customer experience. A Day in the Life
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities. Customer Sales & Profit Contribute to the total OMNI customer experience in your store by ensuring visual and commercial curation according to guidelines (In-direct) Represent the H&M Brand positively during customer interactions (Direct) Organize and plan workload according to store activation plan and adapt based on business needs in collaboration with Store Management and Area Visual Manager Launch and maintain the latest global campaigns and sale activities on time according to H&M Brand Standards Ensure good garment care, stock levels, and provide input on allocation to Store Management and Area teams Perform sales report (KPIs) follow-up, identify and prioritize visual & commercial opportunities in collaboration with Store Management Create efficient actions to increase customer satisfaction to reach sales targets, store goals, budget, and follow-up actions in collaboration with Store Management Follow procedures and best practices for OMNI services, operational routines, legal requirements, and communication in all areas of the store with the Store team Fashion & Trend Awareness Keep up-to-date with fashion scene, trends, tendencies, styles, products, brands, competitors, and relevant influencers Plan time for fashion & trend awareness to understand trend theory and mood boards for styling techniques and product presentation to anticipate customer needs and enhance shopping experience Team & Development Share, inspire and educate store teams, keep them updated with seasonal changes, fashion trends, relevant visual & commercial information, in-store communication, including price perception Coach and develop the Store team’s visual and commercial skills to ensure high quality of product & commercial presentation according to guidelines Support & develop daily routines and best practices to maintain a consistent level of visual & commercial standard while maintaining customer service engagement Develop and coach talents and provide onboarding training to new colleagues Organize, provide, and carry out visual & commercial upskilling for you and colleagues Complete Visual Competencies & Commercial 4 All trainings based on regional & sales market learning goals Support Sales Market and Area teams with expansion (store projects) needs Visual & Commercial Execution Execute visual & commercial curation & styling for the store based on calendar, allocation, store activation plan and fashion trends according to mood boards and guidelines Carry out sample picking routines including stockroom garment quantities, accessories, and shoes to create clear trends and stories Secure window & styling execution according to guidelines to create inspirational and commercial customer experience Provide good customer flow by maintaining commercial layout and fixtures Maintain price signs in windows and store according to global strategy and Sales Market requirements Ensure lighting is working correctly in collaboration with Facilities Management to highlight products and display forms Maintain and care for display forms and interior material with sustainability in mind Ensure store navigation is up to date according to latest guidelines and store layout in collaboration with Area Visual Manager Ensure sufficient quantities of sale and other activity including POS material according to local routines Keep sales floor and back of house clean, organized, and safe according to local security guidelines Qualifications Who You Are Curious and creative; proactive, solution-focused, flexible, with effective communication skills to achieve results cross-functionally Fashion interests and leadership skills with the ability to apply visual and commercial experience in a dynamic environment Experience with being solution-focused to improve product presentation and commercial execution in store Good knowledge of visual, commercial, and operational best practices, routines, and tools Know how to manage, follow-up and act on selling equation and weekly sales reports Why You’ll Love Working at H&M We value diverse backgrounds and are an inclusive company where you’re encouraged to be yourself at work We are a values-driven organization guided by our values and have a long-standing history You’ll have access to our Colleague Resource Groups (CRGs) for community and networking opportunities You will have access to a large global talent community with opportunities for growth We offer comprehensive benefits including health insurance, wellness, retirement plan, paid leave, and time off programs You’ll receive employee discounts across H&M Group brands Additional Information Compensation: expected base salary range is $20.90- $24.93 hourly EEOC Code: SLS Pay Status: Non-Exempt, Hourly *This job posting highlights the most critical responsibilities and requirements and is not all-inclusive. There may be additional duties assigned at the company’s discretion. H&M, in good faith, has assessed this posted range of compensation as accurate for this role and location at the time of posting. The range may be modified in the future. We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance during the application process, please contact us at the company resource point provided in the posting. Benefits: We offer attractive benefits with development opportunities. All employees receive a staff discount card usable on all H&M Group brands. More details about the incentive program and benefits are available with regional variations.
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