Hawaiian Electric
Professional Supervisor
Position: Professional Supervisor – SMETS & METER Substation & Meter
Location: [[postingCity]] – Oahu
Job Function Supervises and directs activities related to the company’s revenue meters, providing expertise, training, and guidance to maintain electric meter operations.
Essential Functions
Supervise, direct, and monitor workforce activities for testing, installing, and removing all meters on the company’s system; perform administrative functions such as preparing performance appraisals, conducting interviews, disciplinary action, and reviewing timecards.
Be available for emergencies after normal working hours.
Ensure safety and training of all subordinates, providing refresher training on a scheduled or as‑needed basis.
Act as contact person for field matters and quality assurance related to electric metering; assist contractors and electricians in compliance with metering requirements and assist commercial and residential customers with related issues.
Perform on‑site field work.
Detect and deter meter diversion and provide evidence for reimbursement from customers.
Maintain the meter record system.
Develop and manage the O&M budget forecast for the section.
Ensure inventory of meters and metering equipment is purchased and managed efficiently.
Participate in company emergency response activities as assigned.
Basic Qualifications Knowledge Requirements
Thorough knowledge of electrical engineering principles and theories, normally acquired through a BS degree in Electrical Engineering or related work experience.
Thorough knowledge of electric metering operations and meter work.
Knowledge of metering standards and national electrical code.
Apprenticeship program or equivalent experience.
Successful completion of a supervisory training course or equivalent.
Knowledge of company policies and procedures such as the Company/Union agreement, Accident Prevention Manual, General Information Manual, etc.
Working knowledge of personal computers and related software applications (e.g., spreadsheets, word processing).
Skills Requirements
Excellent oral and written communication skills.
Organizational and planning skills to handle various projects and assignments.
Ability to handle difficult and sensitive issues with tact, courtesy, and discretion.
Supervisory and leadership skills and ability to work with a variety of individuals, including sensitive or confrontational situations.
Flexibility and adaptability in a demanding work environment with changing priorities.
Strong interpersonal skills to influence and persuade various groups or individuals.
Must have or be able to qualify for a State of Hawaii driver’s license meeting the standards for driving positions.
Experience Requirements
Several years (5 or more) of experience in electrical engineering or extensive (10 or more years) related field work experience.
Role Information Job Level: [[jobLevel]]
Number of Vacancies: [[numberOpenings]]
Hiring Range: $[[salaryMin]] to $[[salaryMid]]
Hiring Supervisor: [[hiringManagerName]]
Applicant Certification
Authorize Hawaiian Electric Companies to confirm all statements contained in the application and any materials submitted and made part of the application.
Authorize and consent to the sharing of all personal information regarding previous or present employment, education, training, or other sources with the hiring department or subsidiary company.
Release Hawaiian Electric Companies from liability for any damage claimed as a result of furnishing such information.
Authorize release and transfer of all personnel records maintained by the hiring company in the event of an inter‑company transfer.
Authorize Hawaiian Electric Companies and/or its authorized agents to conduct background investigations, including searches for applicant information, criminal convictions, education records, professional certifications, personal references, and employment history.
EEO Statement Hawaiian Electric Companies is an equal opportunity employer, including disability and protected veteran status. Hawaiian Electric Companies complies with all applicable laws, including Title I of the Americans with Disabilities Act. Any request for reasonable accommodation needed during the application process should be communicated by the candidate to the HR Service Center at (808) 543-4848.
Affiliate Disclaimer The following affiliate transaction requirements apply per Hawaii Public Utilities Commission regulations. By submitting your application, you understand and acknowledge that if you are hired by the Company and subsequently transferred, assigned, or otherwise employed by an Affiliate, said Affiliate will be required to make a one‑time payment to the Company up to twenty‑five percent (25%) of your base annual compensation. In addition, for a period of one year after such assignment, you cannot appear in negotiations or otherwise interact directly with the Company on matters you previously worked on while with the Company.
For a current list of all Affiliates and Affiliate‑Related Entities, please see: https://www.hawaiianelectric.com/about-us/key-performance-metrics/financial/affiliate-transactions. This list may be amended, updated, or revised from time to time without notice.
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Location: [[postingCity]] – Oahu
Job Function Supervises and directs activities related to the company’s revenue meters, providing expertise, training, and guidance to maintain electric meter operations.
Essential Functions
Supervise, direct, and monitor workforce activities for testing, installing, and removing all meters on the company’s system; perform administrative functions such as preparing performance appraisals, conducting interviews, disciplinary action, and reviewing timecards.
Be available for emergencies after normal working hours.
Ensure safety and training of all subordinates, providing refresher training on a scheduled or as‑needed basis.
Act as contact person for field matters and quality assurance related to electric metering; assist contractors and electricians in compliance with metering requirements and assist commercial and residential customers with related issues.
Perform on‑site field work.
Detect and deter meter diversion and provide evidence for reimbursement from customers.
Maintain the meter record system.
Develop and manage the O&M budget forecast for the section.
Ensure inventory of meters and metering equipment is purchased and managed efficiently.
Participate in company emergency response activities as assigned.
Basic Qualifications Knowledge Requirements
Thorough knowledge of electrical engineering principles and theories, normally acquired through a BS degree in Electrical Engineering or related work experience.
Thorough knowledge of electric metering operations and meter work.
Knowledge of metering standards and national electrical code.
Apprenticeship program or equivalent experience.
Successful completion of a supervisory training course or equivalent.
Knowledge of company policies and procedures such as the Company/Union agreement, Accident Prevention Manual, General Information Manual, etc.
Working knowledge of personal computers and related software applications (e.g., spreadsheets, word processing).
Skills Requirements
Excellent oral and written communication skills.
Organizational and planning skills to handle various projects and assignments.
Ability to handle difficult and sensitive issues with tact, courtesy, and discretion.
Supervisory and leadership skills and ability to work with a variety of individuals, including sensitive or confrontational situations.
Flexibility and adaptability in a demanding work environment with changing priorities.
Strong interpersonal skills to influence and persuade various groups or individuals.
Must have or be able to qualify for a State of Hawaii driver’s license meeting the standards for driving positions.
Experience Requirements
Several years (5 or more) of experience in electrical engineering or extensive (10 or more years) related field work experience.
Role Information Job Level: [[jobLevel]]
Number of Vacancies: [[numberOpenings]]
Hiring Range: $[[salaryMin]] to $[[salaryMid]]
Hiring Supervisor: [[hiringManagerName]]
Applicant Certification
Authorize Hawaiian Electric Companies to confirm all statements contained in the application and any materials submitted and made part of the application.
Authorize and consent to the sharing of all personal information regarding previous or present employment, education, training, or other sources with the hiring department or subsidiary company.
Release Hawaiian Electric Companies from liability for any damage claimed as a result of furnishing such information.
Authorize release and transfer of all personnel records maintained by the hiring company in the event of an inter‑company transfer.
Authorize Hawaiian Electric Companies and/or its authorized agents to conduct background investigations, including searches for applicant information, criminal convictions, education records, professional certifications, personal references, and employment history.
EEO Statement Hawaiian Electric Companies is an equal opportunity employer, including disability and protected veteran status. Hawaiian Electric Companies complies with all applicable laws, including Title I of the Americans with Disabilities Act. Any request for reasonable accommodation needed during the application process should be communicated by the candidate to the HR Service Center at (808) 543-4848.
Affiliate Disclaimer The following affiliate transaction requirements apply per Hawaii Public Utilities Commission regulations. By submitting your application, you understand and acknowledge that if you are hired by the Company and subsequently transferred, assigned, or otherwise employed by an Affiliate, said Affiliate will be required to make a one‑time payment to the Company up to twenty‑five percent (25%) of your base annual compensation. In addition, for a period of one year after such assignment, you cannot appear in negotiations or otherwise interact directly with the Company on matters you previously worked on while with the Company.
For a current list of all Affiliates and Affiliate‑Related Entities, please see: https://www.hawaiianelectric.com/about-us/key-performance-metrics/financial/affiliate-transactions. This list may be amended, updated, or revised from time to time without notice.
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