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Okta

Senior Solutions Engineer, Strategic (Chicago)

Okta, Chicago, Illinois, United States, 60290

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Get to know Okta

Okta is The World's Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We're building a world where Identity belongs to you.

Position Description We believe Solutions Engineers at Okta are involved in all stages of the customer's development lifecycle and are experienced using presentations, email, phone and social media to connect with customers. We are looking for great teammates that can build sales presentations, product demonstrations, and educate customers (everyone from developers to product managers to C-level executives) on the best ways to cloud security technology. We believe in Okta's Solutions Engineers empathize with customers and quickly discern their true technical needs by asking detailed and clarifying questions and presenting solutions that target those needs. You have the rare combination of technical savviness and business insight and you're looking for a career where you can utilize both. As a Senior Solutions Engineer at Okta, you will hone each of these skills by advising a diverse set of Fortune 500 customers on what is possible using Okta's Identity Platform.

Job Duties and Responsibilities

Collaborate with account executives to develop and execute territory and account strategies to maximize the Okta opportunity in those accounts

Conduct research and discovery to understand customer requirements and communicate the business value of solving technology problems using cloud technology

Execute the delivery of POCs for customers with complex use cases, collaborating with other Okta engineering teams as needed

Craft technical content to show customers how to implement specific use cases or standard methodologies for new technologies

Prepare and deliver demos to showcase how the Okta platform meets customer's business needs and use cases.

Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing and Sales

Required Skills

5+ years pre-sales engineering experience

A passion to serve the customer, which has played out in some customer-facing role like consulting or support, ideally solutions engineering

An ability to quickly and effectively communicate complex technical concepts via presentation, slides and whiteboard

A strong understanding of Identity & Access Management (IAM) including:

SSO, MFA, SCIM, OAuth 2.0, OIDC, SAML, LDAP

Lifecycle management, role-based access control (RBAC), provisioning/deprovisioning

A strong understanding of Zero Trust Architecture and core security concerns within a typical application

Hands‑on experience in one or more of the following areas is a plus:

Web (JavaScript, HTML, frontend frameworks) development

Mobile (iOS, Android) development

Backend (Java, C#, Node.js, Python, PHP, Ruby) development

IP‑based real‑time communications

Experience with cloud platforms: AWS, Azure, GCP

You are an elite communicator

Can identify, map, and manage multiple personas: IT admins, CISOs, architects, procurement, and legal

Confident dispensing knowledge to a highly skilled and experienced audience

Typically 10‑25% travel

Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred

This role requires in‑person onboarding and travel to our San Francisco, CA HQ office during the first week of employment.

#LI‑Remote

Benefits

Amazing Benefits

Making Social Impact

Developing Talent and Fostering Connection + Community at Okta

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Some roles may require travel to one of our office locations for in‑person onboarding.

Equal Opportunity Statement Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.

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