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East Liberty Family Health Care Center

Insurance Verification Specialist & Front Desk Support

East Liberty Family Health Care Center, Pittsburgh, Pennsylvania, us, 15289

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Insurance Verification Specialist & Front Desk Support - Join East Liberty Family Health Care Center!

Looking to make a meaningful impact in healthcare? East Liberty Family Health Care Center, a Federally Qualified Health Center (FQHC), is searching for a dedicated Insurance Verification Specialist who will also serve as a front desk backup to ensure exceptional patient care.

Your Role:

Verify primary and secondary insurance carriers for patients

Connect with patients to update coverage details and coordinate benefits

Calculate co-insurance and co-payment amounts accurately

Support non-insured patients by offering our sliding fee scale options

As a Front Desk Backup, You'll Also:

✔ Greet patients and visitors with warmth and professionalism

✔ Assist patients in person, over the phone, and via digital communication

✔ Explain clinic procedures, appointment schedules, and patient rights

✔ Schedule and confirm appointments using Electronic Health Records (EHR) systems

✔ Handle cancellations and rescheduling while optimizing efficiency

✔ Verify demographic and insurance information at check-in

✔ Assist patients with forms, offering translation when necessary

✔ Collect co-pays, sliding-scale payments, and other fees

✔ Collaborate closely with clinical and administrative teams for seamless patient care

✔ Stay informed about community resources to better assist patients

Why You'll Love Working Here:

Help provide accessible, high-quality healthcare to the community

Work in a compassionate, mission-driven environment

Develop professionally with ongoing training on FQHC policies, cultural competency, and patient-centered care

East Liberty Family Health Care Center - Where Care Meets Community!

Apply Today & Be Part of Our Mission!