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Soho House & Co

Food & Beverage Manager - Ludlow House

Soho House & Co, New York, New York, us, 10261

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Food & Beverage Manager – Ludlow House Join to apply for the

Food & Beverage Manager – Ludlow House

role at

Soho House & Co .

Overview At Soho House, a Food & Beverage Manager is responsible for managing service, quality control and ensuring a consistent F&B experience under the direction of the General Manager. The F&B Manager owns daily, weekly and monthly delivery on special projects, ensuring optimal member, guest and staff experience.

As a Food and Beverage Manager you will develop as a leader in the hospitality industry through exceptional leadership, P&L review, forecasting, interviewing/hiring specific areas of the business, inventory, purchasing, vendor relationships and ensuring the business is optimized to its highest standards.

A successful Food and Beverage Manager will maximize sales and revenue through building relationships, understanding customer needs and implementing opportunities that drive efficiency and effective processes. The F&B Manager will be largely responsible for service standards, elevating member/guest experience, hiring, training and oversight of staff scheduling.

Main Duties

Influential leader who proactively manages the operations in conjunction with GM to ensure service, staffing and member/guest experience is above par and profit meets targeted budgets

Passionate about guest service and articulate in communicating with and interacting with members, guests, staff to preserve excellent levels of internal and external customer service

Partner with internal and external stakeholders to create, design, train and implement exceptional menus, purchase goods and continuously make necessary improvements

Proactive in identifying customers’ needs and responsive in developing action plans that enhance experience and mitigate risk

Engage and comply with HR (People & Development) guidelines and support recruitment efforts to ensure we attract, retain and train all new hires to be high performers with high potential

Establish targets, KPIs, schedules, policies and procedures

Drive transparency and open channel of communication that fosters team awareness, ownership and accountability with emphasis on motivation and teamwork

Comply with all allergy procedures and maintain a clean, sanitary, healthy and safe work environment for staff, members, guests and safety regulations

Responsible for weekly/daily recaps that entail various aspects of the shift including service standards, allergy procedure, staffing, sales, profit and proactive solutions to mitigate future risk

Required Skills & Qualifications

Minimum of 5+ years’ experience in a similar capacity

Detail oriented, process driven and ability to problem solve in high-volume and demanding fast-paced environments

POS (or alternative), OpenTable, Opera or other hospitality driven technologies experience

Passionate and influential leader who positively communicates cross-functionally and leads a team to drive efficient and effective best practices through service

Passionate about food and beverage trends and best practices and local health & safety compliance regulations

Ability to manage personnel and meet/exceed financial targets

Guest-oriented and service-minded as well as flexible and proactive

Physical Requirements

Must be able to seize, grasp, turn and hold objects with hands.

Must be able to make periodical fast paced movements as required to go from one part of the property to others.

Must be able to move, pull, push, carry or lift at least 30 pounds.

Must be able to occasionally kneel, bend, crouch and climb as required.

Must be able to perform physical activities such as lifting, cleaning, and stooping.

Must be able to stand, walk, lift, and bend for long periods of time.

Why work with us Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

Health Care + 401K: Full-time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match

Paid Time Off: Full-Time Employees have sick days + vacation days

Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically

Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability

Learning & Development: An extensive range of internally and externally run courses are available for all employees.

Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, trainings and events. Available to all.

Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Pay Range (New York) The salary range for this role if filled within New York is $70,000 – $80,000 USD.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Hospitality

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