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Dallas Regional Medical Center

Insurance Verification Specialist

Dallas Regional Medical Center, Flower Mound, Texas, us, 75027

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Insurance Verification Specialist Facility:

Dallas Regional Medical Center

Location:

Flower Mound, US-TX

Employment Type:

Full Time, Non-Exempt

Shift:

Days (Mon‑Thu 8:00 a.m. – 5:00 p.m., Fri 8:00 a.m. – 1:00 p.m.)

Position ID:

2025-234087

Overview We are seeking an Insurance Verification Specialist, sometimes referred to as a Clinic Insurance Verifier and Financial Counselor at Dallas Regional Medical Center Ourpatient Clinic in Flower Mound. The Insurance Verification Specialist verifies patient insurance eligibility and benefits, determines financial responsibility, and communicates this to patients before procedures. The Clinic Insurance Verifier assists patients with payment arrangements and refers eligible individuals to assistance programs or discounts. Additionally, Insurance Verifiers collaborate with Case Management to secure necessary authorizations and maintain clear communication throughout the process.

Benefits

Health, dental, and vision insurance options

Paid vacation, sick time and holidays

Bereavement leave, FMLA and other leave options

Employer 401K options

Tuition reimbursement options

Life, disability, and other insurance options

Many other amazing benefits

Responsibilities

Verify patients' insurance coverage and benefits thoroughly prior to clinic admission or scheduled procedures to ensure accurate billing and eligibility.

Assess and determine patient financial responsibility based on insurance details and communicate this information clearly to both patients and hospital staff.

Coordinate the pre‑authorization and insurance approval process to ensure all necessary approvals are secured before services are provided.

Maintain and update accurate patient insurance and demographic information within the hospital's electronic health record system to support smooth admissions and billing.

Guide and assist patients in accessing available financial assistance programs, answering billing questions, and resolving insurance‑related concerns to ease their clinic experience.

Qualifications

Knowledge of standard insurance companies and verification requirements.

Well versed in authorization processes for all payers.

Ability to multi‑task, prioritize needs to meet required timelines.

Analytical and problem‑solving skills.

Customer Services experience required.

High School Graduate or GED Equivalent required.

Employment Status Full Time

Equal Employment Opportunity Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

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