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Crescent

Shipping Lead Logistics (1st Shift - GE2)

Crescent, Cincinnati, Ohio, United States, 45208

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Shipping Lead Logistics (1st Shift - GE2)

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Crescent

Position Summary The Operations Lead serves as a liaison between the GEAE Warehouse Supervisor and the GEA operation, leading inbound, inventory, quality, and/or shipping departments while understanding the roles of Account Coordinators, inbound, outbound, inventory, quality, and kitting leads. The role helps direct, monitor and control all aspects of shipping and receiving, scheduling, inventory management, quality management, and upholds procedures across all warehouse functions. It maintains good relationships and working conditions with all Crescent People and Customers, championing the Crescent Way and ensuring all associates consistently produce acceptable productivity results. The role requires managing and purchasing shipping materials, office supplies, and departmental needs while assuring compliance with OSHA, SDS, ISO, and SQF regulations.

Key Leadership Focus

Purpose

Process

People

Core Values

Doing It Right

Doing It Safe

Doing It Well

Essential Duties and Responsibilities Safety

Read and understand the Crescent Safety Playbook – Doing It Safe.

Ensure a safe and well‑maintained work environment across all spaces.

Actively participate in Safety Committee activities and champion a Safety‑First Culture.

People

Read and understand the Crescent Way.

Act as liaison to shipping/warehouse associates, ensuring clear order communication.

Collaborate closely with team members and cross‑departmental staff.

Maintain positive customer relationships through courteous communication.

Contribute positively to team culture and mutual respect.

Ensure all customer touchpoints are positive.

Productivity

Implement and train Crescent policies and procedures.

Utilize cross‑training to maximize productivity.

Meet customer expectations consistently.

Drive KPI and goal adherence and maintain inventory accuracy.

Use Microsoft Office to communicate daily tasks, KPIs, and reporting.

Lead projects to eliminate waste and defects.

Quality

Manage material quality and customer hardware via QEMs.

Maintain documentation: job aids, work instructions, non‑conformance records.

Use ERP and account tools for timely QEM execution.

Assist with ISO and FOD/parts awareness training.

Maintain a clean and orderly work area.

Log non‑conforming parts and address returns.

Inventory Management

Ensure accurate inventory control per account.

Conduct cycle counts, bin audits, and bin maintenance.

Report inventory metrics and action items.

Customer Value

Respond promptly to client requests via phone and email.

Perform bin audits and cycle counts supporting quality research.

Process quality requests and shipping document amendments.

Maintain a strong working relationship with customers.

Data Integrity

Operate with reporting systems/tools ensuring complete data integrity.

Financial

Improve organizational efficiency and waste reduction through continuous improvement.

Cultural Competencies Do It Right Do what’s right for customers, company, and people; continually improve quality and service.

Do It Safe Create a safe environment, assess and control risks, and foster a diverse, supportive workplace.

Do It Well Optimize resources to perform tasks efficiently and achieve high productivity.

Work Environment / Physical Demands

Fast‑paced environment with constant changes in schedule, volume, staffing, and shift requirements.

Ability to sit, stand, walk, reach, climb, stoop, kneel, and crouch.

Often lift and move up to 10 lbs, occasionally up to 25 lbs.

Knowledge, Skills, & Capability

Perform basic arithmetic and understand percentages.

Self-driven production monitoring and decision making.

Strong communication, balancing speaking and listening.

Self‑motivated and focused on waste elimination.

Logical problem‑solving and timely solutions.

Excellent time management, scheduling, and prioritization.

Embrace and lead change management.

Systems Usage

Customer Systems (CAS, Pack Shop System, Oracle)

Kronos Self Service

Microsoft Office

Performance Metrics and Trends

Safety

People

Productivity

Quality

Customer Value

Financial

Qualifications Education & Experience

High school diploma or equivalent.

Preferred Qualifications

Experience leading teams or projects.

Success Indicators

Run a safe and productive department.

Deliver quality products to customers.

Develop a self‑sufficient team.

Operate a predictable business.

Acknowledgements

I am at least 18 years of age or older.

I can perform essential functions of this position, with or without accommodation.

I am a US citizen or otherwise authorized to work in the US on an unrestricted basis.

Pay Range $20.50 per hour

Seniority Level Mid‑Senior level

Employment Type Full‑time

Job Function Management and Manufacturing

Industry Packaging & Containers

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