Reimagined Parking Inc.
Join to apply for the
Operations Manager
role at
Reimagined Parking 3 weeks ago Be among the first 25 applicants Join to apply for the
Operations Manager
role at
Reimagined Parking Department:
Operations - Management(OPS002) Location:
R224-10_ 100 Tomahawk Drive Compensation:
$47,000 - $52,000 / year
Application Deadline:
1 August 2025 Department:
Operations - Management(OPS002) Location:
R224-10_ 100 Tomahawk Drive Compensation:
$47,000 - $52,000 / year
Description
We are seeking an experienced and results-driven Operations Manager to oversee day-to-day operations for our rental car services. This role is responsible for delivering an exceptional customer experience, optimizing operational efficiency, and driving team performance across all facets of the business, including lot logistics, vehicle readiness, detailing, and client service. The ideal candidate thrives in a fastpaced environment, brings strong leadership skills, and is passionate about team development and operational excellence
Key Responsibilities
Operational Excellence
Own the daily performance of the department, including the Ready Line, Detail, and Lot Logistics. Ensure Standard Operating Procedures (SOPs) and checklists are executed per shift. Monitor staffing levels and make daily adjustments based on volume and projections. Submit daily operational summaries and shift updates to the Manager. Team Leadership & Development
Recruit, train, and mentor a high-performing team of frontline staff and supervisors. Set clear goals, provide ongoing coaching, and foster a culture of accountability and collaboration. Act as first-line support for supervisors, providing guidance, redirection, and performance feedback. Financial Oversight Monitor and analyze P&L statements to inform operational decisions. Confidential Implement cost-control strategies and optimize labor to ensure profitability. Client Relationship Management
Build and maintain strong relationships with clients and stakeholders. Act as a point of escalation for client concerns, ensuring timely and effective resolutions. Ensure seamless, professional, and efficient process maintaining client and customers standards. Maintain high standards for vehicle readiness and lot organization. Volume Management
Coordinate staffing and logistics for peak periods and special events. Ensure operational continuity and service quality during high-demand times.
Skills, Knowledge and Expertise
Bachelor's degree in Business Administration, Management, or a related field preferred. A minimum of 5 years in a leadership role. Experience in the rental industry strongly suggested. Understanding of Production, and the ebbs and flows of the travel industry preferred. Producing quality work in a timely manner is important. Strong focus on customer service and client satisfaction. Proficient in location profit and loss analysis. Client relationship management skills. Business development and strategic thinking abilities. Leadership and team-building skills. Valid Driver License with good driving record.
Benefits
Join our team and enjoy an outstanding benefits package, including:
Generous Paid Time Off : Enjoy 20 days of paid time off, plus 8 paid holidays, so you can rest and recharge. Comprehensive Health Plans : Access top-notch Medical, Dental, and Vision coverage for you and your family. Life and Disability Insurance : Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones. 401(k) Plan : Benefit from a generous employer match with immediate vesting to help you save for retirement. Employee Assistance Program:
Access behavioral Health Care to assist with personal needs for you and your family members. Parental and Caregiver Leave : Enjoy time off to support your growing family or care for loved ones
United States - California applicants only: The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction or convictions that is/are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report. A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment.
Find out more about the Los Angeles County Fair Chance Ordinance at https://opportunity.lacounty.gov/wp-content/uploads/2024/03/FCO-FAQ-Final-Updated-with-Recommendations.pdf. Find out more about the California Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage: https://calcivilrights.ca.gov/fair-chance-act/. Seniority level
Seniority level Associate Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Facilities Services Referrals increase your chances of interviewing at Reimagined Parking by 2x Get notified about new Operations Manager jobs in
Boston, MA . Boston, MA $80,000.00-$90,000.00 1 month ago Manufacturing Operations Manager - CommonWealth Kitchen
Boston, MA $65,000.00-$80,000.00 2 days ago Senior Operations Manager- Retail Encore Boston Harbor
Boston, MA $75,000.00-$85,000.00 2 weeks ago Site Director – (PACE Center) – Great Opportunity Lowell, MA
Westford, MA $127,300.00-$254,700.00 3 weeks ago Boston, MA $90,000.00-$100,000.00 1 month ago Boston, MA $80,000.00-$85,000.00 6 days ago Chestnut Hill, MA $20.00-$22.00 3 days ago Boston, MA $110,000.00-$140,000.00 1 month ago Business Operations & Executive Support Manager
Boston, MA $90,000.00-$130,000.00 2 hours ago Boston, MA $97,600.00-$122,000.00 2 weeks ago Lowell, MA $110,000.00-$140,000.00 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Operations Manager
role at
Reimagined Parking 3 weeks ago Be among the first 25 applicants Join to apply for the
Operations Manager
role at
Reimagined Parking Department:
Operations - Management(OPS002) Location:
R224-10_ 100 Tomahawk Drive Compensation:
$47,000 - $52,000 / year
Application Deadline:
1 August 2025 Department:
Operations - Management(OPS002) Location:
R224-10_ 100 Tomahawk Drive Compensation:
$47,000 - $52,000 / year
Description
We are seeking an experienced and results-driven Operations Manager to oversee day-to-day operations for our rental car services. This role is responsible for delivering an exceptional customer experience, optimizing operational efficiency, and driving team performance across all facets of the business, including lot logistics, vehicle readiness, detailing, and client service. The ideal candidate thrives in a fastpaced environment, brings strong leadership skills, and is passionate about team development and operational excellence
Key Responsibilities
Operational Excellence
Own the daily performance of the department, including the Ready Line, Detail, and Lot Logistics. Ensure Standard Operating Procedures (SOPs) and checklists are executed per shift. Monitor staffing levels and make daily adjustments based on volume and projections. Submit daily operational summaries and shift updates to the Manager. Team Leadership & Development
Recruit, train, and mentor a high-performing team of frontline staff and supervisors. Set clear goals, provide ongoing coaching, and foster a culture of accountability and collaboration. Act as first-line support for supervisors, providing guidance, redirection, and performance feedback. Financial Oversight Monitor and analyze P&L statements to inform operational decisions. Confidential Implement cost-control strategies and optimize labor to ensure profitability. Client Relationship Management
Build and maintain strong relationships with clients and stakeholders. Act as a point of escalation for client concerns, ensuring timely and effective resolutions. Ensure seamless, professional, and efficient process maintaining client and customers standards. Maintain high standards for vehicle readiness and lot organization. Volume Management
Coordinate staffing and logistics for peak periods and special events. Ensure operational continuity and service quality during high-demand times.
Skills, Knowledge and Expertise
Bachelor's degree in Business Administration, Management, or a related field preferred. A minimum of 5 years in a leadership role. Experience in the rental industry strongly suggested. Understanding of Production, and the ebbs and flows of the travel industry preferred. Producing quality work in a timely manner is important. Strong focus on customer service and client satisfaction. Proficient in location profit and loss analysis. Client relationship management skills. Business development and strategic thinking abilities. Leadership and team-building skills. Valid Driver License with good driving record.
Benefits
Join our team and enjoy an outstanding benefits package, including:
Generous Paid Time Off : Enjoy 20 days of paid time off, plus 8 paid holidays, so you can rest and recharge. Comprehensive Health Plans : Access top-notch Medical, Dental, and Vision coverage for you and your family. Life and Disability Insurance : Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones. 401(k) Plan : Benefit from a generous employer match with immediate vesting to help you save for retirement. Employee Assistance Program:
Access behavioral Health Care to assist with personal needs for you and your family members. Parental and Caregiver Leave : Enjoy time off to support your growing family or care for loved ones
United States - California applicants only: The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction or convictions that is/are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report. A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment.
Find out more about the Los Angeles County Fair Chance Ordinance at https://opportunity.lacounty.gov/wp-content/uploads/2024/03/FCO-FAQ-Final-Updated-with-Recommendations.pdf. Find out more about the California Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage: https://calcivilrights.ca.gov/fair-chance-act/. Seniority level
Seniority level Associate Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Facilities Services Referrals increase your chances of interviewing at Reimagined Parking by 2x Get notified about new Operations Manager jobs in
Boston, MA . Boston, MA $80,000.00-$90,000.00 1 month ago Manufacturing Operations Manager - CommonWealth Kitchen
Boston, MA $65,000.00-$80,000.00 2 days ago Senior Operations Manager- Retail Encore Boston Harbor
Boston, MA $75,000.00-$85,000.00 2 weeks ago Site Director – (PACE Center) – Great Opportunity Lowell, MA
Westford, MA $127,300.00-$254,700.00 3 weeks ago Boston, MA $90,000.00-$100,000.00 1 month ago Boston, MA $80,000.00-$85,000.00 6 days ago Chestnut Hill, MA $20.00-$22.00 3 days ago Boston, MA $110,000.00-$140,000.00 1 month ago Business Operations & Executive Support Manager
Boston, MA $90,000.00-$130,000.00 2 hours ago Boston, MA $97,600.00-$122,000.00 2 weeks ago Lowell, MA $110,000.00-$140,000.00 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr