Cchc Online is hiring: Administrative Assistant in Chicago

Minimal Qualifications / Experience / Skills:

• Associate or bachelor’s degree (Business, Communications, Healthcare Administration, or related field).
• 3+ years of experience supporting executive leadership (healthcare or nonprofit preferred).
• Strong organizational, project coordination, and time management skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office / Google Workspace.
• Experience with social media content creation and scheduling tools.
• Ability to manage multiple priorities in a fast‑paced environment.
• High level of professionalism and ability to maintain confidentiality.

Preferred Qualifications:

• Experience in a Federally Qualified Health Center (FQHC) or healthcare delivery system.
• Understanding of HRSA compliance, quality reporting, or UDS metrics.
• Familiarity with Canva or other basic graphic design tools.
• Experience tracking performance metrics or maintaining dashboards.
• Knowledge of strategic planning, project management, or process improvement.

Direct Supervisor / Reports To:

Chief Operating Officer

Summary:

The Administrative Assistant to the COO provides high-level administrative, operational, and communication support to the Chief Operating Officer of Christian Community Health Center (CCHC). This role ensures efficient execution of daily operational priorities, supports strategic initiatives, manages critical timelines, and enhances the COO’s capacity to lead across all clinical, social service, and administrative functions. The Administrative Assistant also manages the COO’s professional social media presence and supports organizational storytelling by creating and scheduling mission‑aligned content that highlights operational excellence, community impact, and strategic initiatives. This position requires exceptional organizational skills, confidentiality, initiative, and an understanding of the FQHC environment, including compliance, quality improvement, and performance tracking.

Responsibilities:

• Manage and prioritize the COO’s calendar, meetings, travel, and logistics.
• Prepare agendas, presentations, minutes, and follow‑up tasks for internal and external meetings.
• Draft and proofread correspondence, reports, dashboards, and summaries.
• Track deadlines, deliverables, strategic initiatives, and ensure timely completion.
• Coordinate communication between the COO and internal/external stakeholders.
• Maintain confidential records and handle sensitive information with discretion.
• Support COO participation in Executive Management Team (EMT), Board, and committee meetings as needed to back up CEO EA.

2. Operational & Strategic Support (30%)

• Assist in tracking strategic plan benchmarks, KPIs, and quarterly updates.
• Support process improvement projects and data collection for quality and operational reporting.
• Help maintain dashboards, UDS metrics, and performance tracking tools.
• Coordinate environmental scanning and research to inform COO decision‑making.
• Assist in preparing reports on operational initiatives, partnerships, and compliance activities.
• Support cross‑departmental communication and alignment of operational priorities.
• Monitor and follow up on Form 5A‑C data, contracts, and partner relationships.
• Assist with preparation of implementation plans, corrective action plans, and project timelines.

3. Social Media & Communications (20%)

• Manage and execute CCHC’s professional social media accounts including and not limited to updating the company’s website in addition to social media postings. (e.g., LinkedIn, Twitter/X).
• Elevate visibility of operational achievements, clinical integration, workforce initiatives, community impact, and strategic goals.
• Create, draft, edit, and schedule posts aligned with CCHC’s mission and brand.
• Collaborate with Marketing/Communications to ensure message consistency.
• Capture content from internal events, site visits, and initiatives.
• Track social media analytics and recommend improvements based on engagement.
• Support storytelling around patient‑centered care, innovation, and community partnerships.
• Managing the internal and external electronic signage.
• Work with management to respond to social media grievances.

Employee Benefits offered to Fulltime Staff

• Blue Cross Blue Shield Medical Insurance
• Blue Cross Blue Shield Dental and Vision Insurance
• Life Insurance (Provided by the company)