Water Technologies
Field Service Representative Industrial Water Treatment
Water Technologies, Richmond, California, United States, 94875
Job Description
Join Veolia as a Field Service Representative (FSR) in our Chemical Solutions and Monitoring (CSM) division and advance your career in hands‑on technical service and sustainability!
About This Opportunity We're seeking an experienced Field Service Representative to deliver exceptional on‑site technical service as the primary technical liaison between Veolia and our industrial customers. You'll work independently across diverse industries, providing expert installation, maintenance, and troubleshooting services for chemical feed equipment and water treatment systems while building lasting customer relationships through technical excellence.
What You’ll Do
Technical Service & Installation:
Install, commission, and service chemical feed equipment, pumps, controllers, and instrumentation systems at customer locations.
Customer Consultation:
Act as technical consultant providing expert recommendations, training, and solutions to customer management and technical teams.
System Optimization & Troubleshooting:
Perform water analysis, calibrate equipment, program controllers, conduct preventative maintenance, and diagnose/resolve system issues through remote support technologies and on‑site interventions.
Documentation & Compliance:
Maintain detailed service reports, inventory management, and ensure all safety protocols are followed.
Territory Management:
Support multiple customer sites within assigned territory, coordinating with sales teams for optimal service delivery.
Qualifications
Education & Experience:
Technical degree/diploma in Electrical, Electronic Technology, Instrumentation, Mechanical Engineering, or related discipline preferred; high school diploma or GED required.
Experience:
2–5 years of experience in instrumentation & electronics, plant operations/maintenance, or equivalent technical training.
Industry Knowledge:
Familiarity with water treatment processes and industrial equipment preferred.
Driver:
A full valid driver’s license and willingness to travel (a learner’s permit or G1/G2 class will not qualify).
Key Characteristics
Strong troubleshooting abilities for electrical and mechanical systems.
Excellent communication and customer service skills.
Self‑motivated with ability to work independently and manage multiple priorities.
Safety‑minded approach with ability to work in various industrial environments.
Physical ability to lift 30–50 lbs and perform precision work.
Computer proficiency and mathematical skills for technical analysis.
What Success Looks Like
Consistently deliver high‑quality technical service that exceeds customer expectations.
Successfully complete installations, commissioning, and troubleshooting projects on time.
Build strong customer relationships through technical expertise and professional service.
Maintain safety standards and compliance in all industrial environments.
Contribute to territory growth through technical excellence and customer satisfaction.
Demonstrate continuous learning and adaptation to new technologies.
Additional Information Compensation The salary range is tied to the market for similarly benchmarked roles. The range is not an absolute, but a guide, and offers will be based on the individual candidate’s knowledge, skills, experience, and market conditions, as well as internal peer equity. Depending upon all the preceding considerations for the final selected individual candidate, the offer may be lower or higher than the stated range: $70,000–90,000 annually.
Benefits
Medical, Dental, & Vision Insurance Starting Day 1!
Life Insurance
Paid Time Off
Paid Holidays
Parental Leave
401(k) Plan – 3% default contribution plus matching!
Flexible Spending & Health Saving Accounts
AD & D Insurance
Disability Insurance
Tuition Reimbursement
Applicant Eligibility Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H‑1B visa) for this opportunity.
Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of Veolia, and no fee will be due.
Equal Opportunity Statement As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.
#J-18808-Ljbffr
About This Opportunity We're seeking an experienced Field Service Representative to deliver exceptional on‑site technical service as the primary technical liaison between Veolia and our industrial customers. You'll work independently across diverse industries, providing expert installation, maintenance, and troubleshooting services for chemical feed equipment and water treatment systems while building lasting customer relationships through technical excellence.
What You’ll Do
Technical Service & Installation:
Install, commission, and service chemical feed equipment, pumps, controllers, and instrumentation systems at customer locations.
Customer Consultation:
Act as technical consultant providing expert recommendations, training, and solutions to customer management and technical teams.
System Optimization & Troubleshooting:
Perform water analysis, calibrate equipment, program controllers, conduct preventative maintenance, and diagnose/resolve system issues through remote support technologies and on‑site interventions.
Documentation & Compliance:
Maintain detailed service reports, inventory management, and ensure all safety protocols are followed.
Territory Management:
Support multiple customer sites within assigned territory, coordinating with sales teams for optimal service delivery.
Qualifications
Education & Experience:
Technical degree/diploma in Electrical, Electronic Technology, Instrumentation, Mechanical Engineering, or related discipline preferred; high school diploma or GED required.
Experience:
2–5 years of experience in instrumentation & electronics, plant operations/maintenance, or equivalent technical training.
Industry Knowledge:
Familiarity with water treatment processes and industrial equipment preferred.
Driver:
A full valid driver’s license and willingness to travel (a learner’s permit or G1/G2 class will not qualify).
Key Characteristics
Strong troubleshooting abilities for electrical and mechanical systems.
Excellent communication and customer service skills.
Self‑motivated with ability to work independently and manage multiple priorities.
Safety‑minded approach with ability to work in various industrial environments.
Physical ability to lift 30–50 lbs and perform precision work.
Computer proficiency and mathematical skills for technical analysis.
What Success Looks Like
Consistently deliver high‑quality technical service that exceeds customer expectations.
Successfully complete installations, commissioning, and troubleshooting projects on time.
Build strong customer relationships through technical expertise and professional service.
Maintain safety standards and compliance in all industrial environments.
Contribute to territory growth through technical excellence and customer satisfaction.
Demonstrate continuous learning and adaptation to new technologies.
Additional Information Compensation The salary range is tied to the market for similarly benchmarked roles. The range is not an absolute, but a guide, and offers will be based on the individual candidate’s knowledge, skills, experience, and market conditions, as well as internal peer equity. Depending upon all the preceding considerations for the final selected individual candidate, the offer may be lower or higher than the stated range: $70,000–90,000 annually.
Benefits
Medical, Dental, & Vision Insurance Starting Day 1!
Life Insurance
Paid Time Off
Paid Holidays
Parental Leave
401(k) Plan – 3% default contribution plus matching!
Flexible Spending & Health Saving Accounts
AD & D Insurance
Disability Insurance
Tuition Reimbursement
Applicant Eligibility Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H‑1B visa) for this opportunity.
Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of Veolia, and no fee will be due.
Equal Opportunity Statement As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.
#J-18808-Ljbffr