Block Imaging
Field Service Engineer - Apprentice
Block Imaging, San Jose, California, United States, 95199
Field Service Engineer Apprentice (Block Imaging)
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Field Service Engineer - Apprentice
role at
Block Imaging .
Kickstart your engineering career as a Field Service Engineer Apprentice! Are you ready to launch your career in engineering with real‑world experience and hands‑on training? As a Field Service Engineer Apprentice, you’ll work alongside seasoned professionals to build the skills and technical knowledge needed to install, maintain, and repair advanced equipment across a range of industries.
Key Opportunities
Hands‑on experience with cutting‑edge systems and tools
Mentorship from experienced field engineers
Structured training designed to fast‑track your growth
A clear path to a long‑term career in field service engineering
Benefits of an Apprenticeship with Block Imaging
Opportunity to launch into a fulfilling/meaningful career serving hospitals so that healthcare providers can serve their patients.
Approx. four months of training at Block Imaging’s headquarters in Holt, Michigan.
Out‑of‑state candidates receive a housing allowance to help cover short‑term accommodations; local candidates within a 75‑mile radius may also qualify.
Training focuses on electronics, computer networking, X‑ray theory, hands‑on X‑ray equipment, and supervised field work with experienced engineers.
General Job Description The Field Service Engineer Apprentice supports the installation, maintenance, and repair of equipment and systems under the guidance of experienced Field Service Engineers. This position provides hands‑on technical training and mentorship designed to develop the knowledge, skills, and competencies required for a successful career in field service engineering. The apprentice will participate in structured learning programs and field assignments to gain practical experience across a variety of service environments.
Essential Functions And Job Duties
Service, maintain, and repair medical imaging equipment at various customer locations.
Evaluate equipment performance, troubleshoot issues, and perform preventive maintenance, installations, calibrations, and repairs to ensure systems meet OEM specifications and customer expectations.
Diagnose and resolve electronic, mechanical, and network‑related problems under the direction of senior engineers, continuously developing technical skills and industry knowledge.
Document service activities, procedures, and best practices; assist in training and educating end users on proper equipment operation and maintenance.
Communicate effectively with management and team members by providing project updates, reporting issues, and identifying opportunities for improvement.
Provide professional, courteous, and knowledgeable on‑site representation of the company, maintaining strong customer relationships.
Support continuous improvement by sharing field feedback, contributing to process enhancements, and pursuing ongoing learning in new technologies and repair methods.
Other duties as assigned.
Requirements Role Competencies
Mechanical Aptitude & Problem Solving: Demonstrates strong mechanical skills and a proactive, solution‑oriented approach to troubleshooting using initiative and critical thinking.
Organization & Time Management: Effectively sets goals, prioritizes tasks, and manages multiple projects while meeting deadlines and maintaining attention to detail.
Communication Skills: Communicates clearly and professionally, both verbally and in writing, with strong active listening skills.
Team Collaboration: Builds and maintains positive working relationships with team members, customers, and vendors; fosters open communication and shared success.
Adaptability & Judgment: Responds confidently and professionally to changing priorities and challenges, using sound judgment and maintaining composure.
Customer Service: Demonstrates a commitment to delivering exceptional service and ensuring customer satisfaction.
Accountability & Quality: Holds self‑accountable for high performance standards and consistently delivers quality work on schedule.
Technical Proficiency: Proficient in Microsoft Excel, Word, Outlook, and internet research; skilled in using computer diagnostic software and hardware; accurate and efficient in database entry and management.
Initiative: Self‑starter who uses downtime productively and seeks opportunities to contribute.
Safety & Compliance: Maintains a thorough understanding of safety procedures and adheres to all regulatory requirements.
Legal & Licensing
Must possess a valid driver’s license and maintain a safe driving record.
Must be 21 years of age or older to operate company vehicles.
Must successfully complete a Motor Vehicle Record (MVR) check, criminal background check, and drug screening.
Must pass a Department of Transportation (DOT) medical exam and, if required, a written test to operate rental trucks or fleet vehicles.
Must comply with on‑the‑job driver safety training when operating company or rental vehicles.
Cultural Fit Exhibit the Block Core Values of Community, Respect, Integrity, Pursuit of Excellence, and Innovation. Make choices that contribute to the development and reinforcement of the core values.
Education Or Relevant Experience
Associate degree in a technical discipline such as electronics, mechanical engineering, computer technology, or a related field.
Equivalent military training or experience in a technical specialty may also be considered.
Minimum of one year of hands‑on mechanical and/or electrical experience.
Demonstrated mechanical aptitude through a combination of work experience and/or relevant training.
Physical Requirements
Frequent physical activities including bending, stooping, reaching, climbing, kneeling, and twisting.
Occasional lifting and/or pushing/pulling of equipment or materials weighing between 25 and 75 lbs.
Regular use of hands and fingers for keyboarding, phone work, and handling tools or components.
Periods of sitting for administrative tasks, documentation, and communication.
Travel Requirements This position will involve up to 50 percent travel; flexibility to travel when needed is required.
Environmental Expectations
Moderate noise levels are common; occasional exposure to loud noises may occur but typically does not require hearing protection.
Physical activity that often requires exposure to machinery.
Occasional exposure to hazardous materials; appropriate safety protocols and Material Safety Data Sheets (MSDS) are provided and must be followed.
The Base Pay Range For This Position Is
Hourly rate during training: $25 per hour.
Base pay once in the field: $68,000 - $78,000.
Base pay offered may vary depending on job‑related knowledge, skills, and experience. Block Imaging offers a variety of health and wellness benefits including paid time off and holiday pay.
Benefits And Perks
Health, Vision, Dental & More: Competitive insurance options, including medical, dental, and vision coverage. Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs) provided as tax‑advantaged accounts.
Paid Time Off: Full‑time team members accrue 19 days PTO per year, with accrual starting from the first day of employment. Plus two “People Matter” days annually for volunteering.
Annual Bonus Opportunities: Potential bonus opportunities based on meeting company profitability goals.
401(k) Investment Plan & Budgeting: Retirement investment plan with up to 6% company match and financial planning tools.
Team Member Perks Program: Exclusive discounts, special deals, and other benefits.
Tuition Assistance: After three months of service, Block Imaging reimburses 50% of the total cost up to $1,000 per calendar year, increasing to $2,500 after two years.
Employee Referral Bonus Program: Referral bonus for successfully hired candidates.
Paid Parental Leave: Provisions following a qualified FMLA approved leave.
Environment: On‑site or remote work in a supportive culture valuing relationships, learning, and growth.
Why Block Imaging? When the unexpected happens, the healthcare professionals that diagnose and treat these issues need tools they can rely on. That’s where Block Imaging comes in. If you’re looking to join a team that not only provides a positive work environment, but also creates a real‑world impact, the Block Imaging team is worth your consideration.
Equal Opportunity Statement Block Imaging Parts & Service is an Equal Opportunity Employer.
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
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Field Service Engineer - Apprentice
role at
Block Imaging .
Kickstart your engineering career as a Field Service Engineer Apprentice! Are you ready to launch your career in engineering with real‑world experience and hands‑on training? As a Field Service Engineer Apprentice, you’ll work alongside seasoned professionals to build the skills and technical knowledge needed to install, maintain, and repair advanced equipment across a range of industries.
Key Opportunities
Hands‑on experience with cutting‑edge systems and tools
Mentorship from experienced field engineers
Structured training designed to fast‑track your growth
A clear path to a long‑term career in field service engineering
Benefits of an Apprenticeship with Block Imaging
Opportunity to launch into a fulfilling/meaningful career serving hospitals so that healthcare providers can serve their patients.
Approx. four months of training at Block Imaging’s headquarters in Holt, Michigan.
Out‑of‑state candidates receive a housing allowance to help cover short‑term accommodations; local candidates within a 75‑mile radius may also qualify.
Training focuses on electronics, computer networking, X‑ray theory, hands‑on X‑ray equipment, and supervised field work with experienced engineers.
General Job Description The Field Service Engineer Apprentice supports the installation, maintenance, and repair of equipment and systems under the guidance of experienced Field Service Engineers. This position provides hands‑on technical training and mentorship designed to develop the knowledge, skills, and competencies required for a successful career in field service engineering. The apprentice will participate in structured learning programs and field assignments to gain practical experience across a variety of service environments.
Essential Functions And Job Duties
Service, maintain, and repair medical imaging equipment at various customer locations.
Evaluate equipment performance, troubleshoot issues, and perform preventive maintenance, installations, calibrations, and repairs to ensure systems meet OEM specifications and customer expectations.
Diagnose and resolve electronic, mechanical, and network‑related problems under the direction of senior engineers, continuously developing technical skills and industry knowledge.
Document service activities, procedures, and best practices; assist in training and educating end users on proper equipment operation and maintenance.
Communicate effectively with management and team members by providing project updates, reporting issues, and identifying opportunities for improvement.
Provide professional, courteous, and knowledgeable on‑site representation of the company, maintaining strong customer relationships.
Support continuous improvement by sharing field feedback, contributing to process enhancements, and pursuing ongoing learning in new technologies and repair methods.
Other duties as assigned.
Requirements Role Competencies
Mechanical Aptitude & Problem Solving: Demonstrates strong mechanical skills and a proactive, solution‑oriented approach to troubleshooting using initiative and critical thinking.
Organization & Time Management: Effectively sets goals, prioritizes tasks, and manages multiple projects while meeting deadlines and maintaining attention to detail.
Communication Skills: Communicates clearly and professionally, both verbally and in writing, with strong active listening skills.
Team Collaboration: Builds and maintains positive working relationships with team members, customers, and vendors; fosters open communication and shared success.
Adaptability & Judgment: Responds confidently and professionally to changing priorities and challenges, using sound judgment and maintaining composure.
Customer Service: Demonstrates a commitment to delivering exceptional service and ensuring customer satisfaction.
Accountability & Quality: Holds self‑accountable for high performance standards and consistently delivers quality work on schedule.
Technical Proficiency: Proficient in Microsoft Excel, Word, Outlook, and internet research; skilled in using computer diagnostic software and hardware; accurate and efficient in database entry and management.
Initiative: Self‑starter who uses downtime productively and seeks opportunities to contribute.
Safety & Compliance: Maintains a thorough understanding of safety procedures and adheres to all regulatory requirements.
Legal & Licensing
Must possess a valid driver’s license and maintain a safe driving record.
Must be 21 years of age or older to operate company vehicles.
Must successfully complete a Motor Vehicle Record (MVR) check, criminal background check, and drug screening.
Must pass a Department of Transportation (DOT) medical exam and, if required, a written test to operate rental trucks or fleet vehicles.
Must comply with on‑the‑job driver safety training when operating company or rental vehicles.
Cultural Fit Exhibit the Block Core Values of Community, Respect, Integrity, Pursuit of Excellence, and Innovation. Make choices that contribute to the development and reinforcement of the core values.
Education Or Relevant Experience
Associate degree in a technical discipline such as electronics, mechanical engineering, computer technology, or a related field.
Equivalent military training or experience in a technical specialty may also be considered.
Minimum of one year of hands‑on mechanical and/or electrical experience.
Demonstrated mechanical aptitude through a combination of work experience and/or relevant training.
Physical Requirements
Frequent physical activities including bending, stooping, reaching, climbing, kneeling, and twisting.
Occasional lifting and/or pushing/pulling of equipment or materials weighing between 25 and 75 lbs.
Regular use of hands and fingers for keyboarding, phone work, and handling tools or components.
Periods of sitting for administrative tasks, documentation, and communication.
Travel Requirements This position will involve up to 50 percent travel; flexibility to travel when needed is required.
Environmental Expectations
Moderate noise levels are common; occasional exposure to loud noises may occur but typically does not require hearing protection.
Physical activity that often requires exposure to machinery.
Occasional exposure to hazardous materials; appropriate safety protocols and Material Safety Data Sheets (MSDS) are provided and must be followed.
The Base Pay Range For This Position Is
Hourly rate during training: $25 per hour.
Base pay once in the field: $68,000 - $78,000.
Base pay offered may vary depending on job‑related knowledge, skills, and experience. Block Imaging offers a variety of health and wellness benefits including paid time off and holiday pay.
Benefits And Perks
Health, Vision, Dental & More: Competitive insurance options, including medical, dental, and vision coverage. Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs) provided as tax‑advantaged accounts.
Paid Time Off: Full‑time team members accrue 19 days PTO per year, with accrual starting from the first day of employment. Plus two “People Matter” days annually for volunteering.
Annual Bonus Opportunities: Potential bonus opportunities based on meeting company profitability goals.
401(k) Investment Plan & Budgeting: Retirement investment plan with up to 6% company match and financial planning tools.
Team Member Perks Program: Exclusive discounts, special deals, and other benefits.
Tuition Assistance: After three months of service, Block Imaging reimburses 50% of the total cost up to $1,000 per calendar year, increasing to $2,500 after two years.
Employee Referral Bonus Program: Referral bonus for successfully hired candidates.
Paid Parental Leave: Provisions following a qualified FMLA approved leave.
Environment: On‑site or remote work in a supportive culture valuing relationships, learning, and growth.
Why Block Imaging? When the unexpected happens, the healthcare professionals that diagnose and treat these issues need tools they can rely on. That’s where Block Imaging comes in. If you’re looking to join a team that not only provides a positive work environment, but also creates a real‑world impact, the Block Imaging team is worth your consideration.
Equal Opportunity Statement Block Imaging Parts & Service is an Equal Opportunity Employer.
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
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