Box
Implementation Consultant – Chicago, IL
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About Box Box (NYSE BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI‑first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
What You'll Do Box is growing fast. The role engages directly with the largest and most complex enterprises in the world, helping them transform how people work together. You will advise customers throughout the transformation, ensuring that Box’s technology meets their business needs.
Who You Are You are a customer advocate motivated by helping others succeed. You listen well, ask thoughtful questions, translate business needs into actionable plans, and build trusting relationships. You are comfortable negotiating between competing priorities, persuasive, professional, detail‑oriented, and ready to join a strong team that influences the company’s long‑term success.
Fine Print
4+ years in software implementation or consulting
4+ years in SaaS industry
Proven ability to lead multiple complex projects simultaneously while maintaining rigorous detail
Excellent multitasking in fast‑paced, ever‑changing environments
Experience in customer‑facing presentations with senior leaders
Direct experience with banking and insurance clients translating complex business and regulatory requirements into system configurations, data mappings, test plans, user training, and internal controls
Deep understanding of key industry processes such as loan origination, underwriting, claims management, policy servicing, customer onboarding, and regulatory reporting
Proven ability to design and implement solutions that integrate Box with core systems (e.g., Guidewire, Salesforce, nCino, Temenos) to streamline collaboration, document automation, and compliance
Hands‑on experience applying AI or machine learning in financial services—such as intelligent document processing, risk insights, or workflow automation—to improve speed, accuracy, and decision‑making
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, and our company. We aim to recruit a passionate, high‑performing workforce that reflects the world we live in. If you are head‑over‑heels about this role but unsure if you meet all the requirements, we encourage you to apply.
Box lives its values, with community and in‑person collaboration at its core. Boxers are expected to work from their assigned office at least 3 days per week, with a focus on Tuesdays and Thursdays. Your recruiter will share more about how we work and company culture during the hiring process.
Equal Opportunity We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Ordinance. The Fair Chance Ordinance is provided here.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. The Fair Chance Ordinance is provided here.
For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California‑resident, please read our California Applicant & Candidate Privacy Notice here.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information on benefits, check out our healthcare benefits and additional Box Benefits + Perks.
United States Pay Range $103,000 – $130,000 USD
Seniority Level: Mid‑Senior level Employment Type: Full‑time Job Function: Information Technology Industries: Software Development, Technology, Information and Internet, and IT Services and IT Consulting
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Join to apply for the Implementation Consultant role at Box
About Box Box (NYSE BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI‑first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
What You'll Do Box is growing fast. The role engages directly with the largest and most complex enterprises in the world, helping them transform how people work together. You will advise customers throughout the transformation, ensuring that Box’s technology meets their business needs.
Who You Are You are a customer advocate motivated by helping others succeed. You listen well, ask thoughtful questions, translate business needs into actionable plans, and build trusting relationships. You are comfortable negotiating between competing priorities, persuasive, professional, detail‑oriented, and ready to join a strong team that influences the company’s long‑term success.
Fine Print
4+ years in software implementation or consulting
4+ years in SaaS industry
Proven ability to lead multiple complex projects simultaneously while maintaining rigorous detail
Excellent multitasking in fast‑paced, ever‑changing environments
Experience in customer‑facing presentations with senior leaders
Direct experience with banking and insurance clients translating complex business and regulatory requirements into system configurations, data mappings, test plans, user training, and internal controls
Deep understanding of key industry processes such as loan origination, underwriting, claims management, policy servicing, customer onboarding, and regulatory reporting
Proven ability to design and implement solutions that integrate Box with core systems (e.g., Guidewire, Salesforce, nCino, Temenos) to streamline collaboration, document automation, and compliance
Hands‑on experience applying AI or machine learning in financial services—such as intelligent document processing, risk insights, or workflow automation—to improve speed, accuracy, and decision‑making
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, and our company. We aim to recruit a passionate, high‑performing workforce that reflects the world we live in. If you are head‑over‑heels about this role but unsure if you meet all the requirements, we encourage you to apply.
Box lives its values, with community and in‑person collaboration at its core. Boxers are expected to work from their assigned office at least 3 days per week, with a focus on Tuesdays and Thursdays. Your recruiter will share more about how we work and company culture during the hiring process.
Equal Opportunity We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Ordinance. The Fair Chance Ordinance is provided here.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. The Fair Chance Ordinance is provided here.
For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California‑resident, please read our California Applicant & Candidate Privacy Notice here.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information on benefits, check out our healthcare benefits and additional Box Benefits + Perks.
United States Pay Range $103,000 – $130,000 USD
Seniority Level: Mid‑Senior level Employment Type: Full‑time Job Function: Information Technology Industries: Software Development, Technology, Information and Internet, and IT Services and IT Consulting
#J-18808-Ljbffr