Grand Canyon Education, Inc.
Located in the Valley of Sun in the heart of Phoenix, Arizona, Grand Canyon University is a regionally accredited, private, nondenominational Christian University. GCU's mission is to achieve academic excellence, hands-on, applied undergraduate and graduate research as well as raising up our community.
At the College of Engineering & Technology at GCU, the Center for Workforce Development Program Manager II is responsible for supporting the day-to-day operations of the designated program area in the department. Management often requires the coordination of work within the unit and/or across several administrative units. This is a non-supervisory activity. The Program Manager II supports organizing, facilitating, reporting, and helping the department staff while aligning with their responsibilities.
What you will do:
- Establish and cultivate strategic partnerships with school counselors, educators, and community organizations to enhance visibility and engagement for the Center for Workforce Development (CFWD).
- Represent the department at community events and outreach activities to promote program offerings and build community presence.
- Organize and facilitate off-site visits with corporate and training partners to enhance student exposure to real-world learning environments.
- Foster strong relationships with faculty to support instructional success and student outcomes; coordinate collection and analysis of student performance data.
- Monitor and report on semester outcomes; analyze and present data for compliance and continuous improvement initiatives.
- Oversee student support efforts including site visit coordination, wraparound services, and class attendance monitoring to ensure student success and program effectiveness.
- Manage operational processes related to grants, funding, and academic timelines; ensure alignment with institutional goals and regulatory requirements.
- Design, implement, and maintain departmental systems, including standard operating procedures (SOPs), workflows, and process documentation.
- Assist in the development of presentation materials for university recruitment and promotional events.
- Conduct research on industry trends and certification requirements to inform program and curriculum development.
- Participate in university committees and meetings related to academic systems and program development.
- Prepare complex reports, presentations, and executive summaries by integrating data across multiple departmental functions.
- Coordinate cross-functional calendars and logistics, including meetings, travel, venue arrangements, and vendor management.
- Plan and execute department-hosted events, conferences, and workshops, overseeing all aspects from budgeting and scheduling to marketing and communication.
- Collaborate with marketing teams to manage CFWD's digital presence, contributing strategic and engaging content across social media platforms.
- Maintain accurate department records, spreadsheets, and SOPs to support operational transparency and efficiency.
- Manage and ensure the functionality of office equipment; coordinate maintenance, troubleshoot issues, and support staff training on technology use.
- Oversee financial processes including invoice reconciliation, expense reporting, and budget tracking, ensuring accuracy and timely submissions.
- Lead special projects and other responsibilities as assigned by departmental leadership, contributing to strategic initiatives and academic system improvements.
- Other duties as assigned.
- High School Diploma / GED Required
- Minimum 5 years' experience in administrative capacity for large department/function.
- Must successfully pass background checks
- Provide a positive example to students by supporting the University's Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University.
- Trade skills and experience and knowledge
- Exceptional workplace benefits include medical, dental, vision, life and disability insurance, flexible spending accounts, a 401K savings plan
- Generous time off plan and 11 paid holidays
- Paid time off to volunteer in the community or at GCU sponsored events
- Free covered parking
- We also offer full-time employees, their spouses, and dependent children an Education Tuition Discount Program
- Free on-site gyms on campus