PlayStation Network
Staff Technical Program Manager
PlayStation Network, San Diego, California, United States, 92189
PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.
PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.
The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.
Staff Technical Program Manager
As a
Staff Technical Program Manager , you will lead multiyear, cross organization initiatives that shape PlayStation’s enterprise IT and information security capabilities. You’ll drive clarity from ambiguity, establish program strategy and governance, orchestrate execution across multiple teams, and ensure operational readiness and measurable outcomes. You are comfortable operating with implicit authority, influencing at the senior leader level, and diving deep into technical tradeoffs with engineers and architects. You will use modern delivery practices and proven program management techniques (planning, dependency mapping, risk management, metrics) to deliver enterprise scale IT and security programs. What You’ll Be Doing
Define program charters, success metrics (OKRs/KPIs), and phased roadmaps that align to IT & security strategy and enterprise standards. Facilitate architectural and design decisions; drive crisp choices among competing priorities and surface tradeoffs to leadership. Stand up program governance (cadence, RACI, decision logs) and create durable mechanisms for crossteam alignment and escalation. Technical Execution & Delivery
Lead end-to-end delivery across the program lifecycle: initiation/chartering, planning, execution, rollout/transition, and benefits realization, ensuring quality, security, privacy, and compliance are built in from the start. Build integrated schedules; identify and resolve critical path dependencies across service teams (e.g., identity/IAM, security engineering/operations, compliance, networking, endpoint management, data platforms) and partner organizations. Drive risk/issue management with data-driven mitigations; maintain source-of-truth program plans, backlogs, and roadmaps. Stakeholder Communication & Change Management
Create clear, concise executive readouts, dashboards, and status narratives tailored to audiences from VP/Director to engineering teams. Lead cross-program dependency forums; negotiate scope, sequencing, and resourcing to protect program outcomes. Serve as the primary point of contact for internal customers and external partners; translate business goals into actionable technical plans. Evolve delivery practices and tooling (e.g., Jira/Confluence, M365, data dashboards) to increase predictability and throughput. Mentor other TPMs and engineers; contribute to TPM community standards, playbooks, and onboarding. What We’re Looking For
Required
10+ years of technical program/project management experience delivering large-scale enterprise IT, security, or infrastructure programs and distributed systems. Demonstrated leadership of cross-org programs with high ambiguity, complex dependencies, and executive visibility. Proven ability to think strategically, prioritize tasks, and make sound decisions under pressure. Strong technical acumen: ability to discuss system design, APIs, data flows, security/privacy considerations, and operational tradeoffs with engineering. Expertise with Program and Project management methodologies fundamentals (risk/issue, dependency management, cost/benefit, critical path). Exceptional communication and stakeholder management skills; proven ability to influence without authority across product, engineering, security, data, and operations. Track record of delivering programs with measurable outcomes (risk reduction, compliance posture, MTTD/MTTR, control coverage, availability/latency, user adoption) and of running effective post-launch improvements. Bachelor’s degree in Computer Science, Engineering, or related technical field, or equivalent experience. Preferred
Prior experience as a program manager, software developer, or systems/infra engineer. Domain experience in enterprise IT and security domains. Familiarity with cloud platforms (e.g., AWS), vendor management, and information security strategy. Experienced in mentoring junior team members and chipping in to the continued improvement of PMO. Knowledge of frameworks such as PMI/PMBOK, ITIL, Lean, or relevant certifications (PMP, PMIACP, CSM) — valued but not required. Experience with JIRA – ability to build custom dashboards and show an understanding of how to manage JIRA as a source of truth. Experience working with globally distributed teams; ability to travel for key program milestones. Reporting Relationship
Reports to Senior Manager, Technical Program Management Equal Opportunity Statement
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment. Pay Range
$173,000 - $259,400 USD
#J-18808-Ljbffr
As a
Staff Technical Program Manager , you will lead multiyear, cross organization initiatives that shape PlayStation’s enterprise IT and information security capabilities. You’ll drive clarity from ambiguity, establish program strategy and governance, orchestrate execution across multiple teams, and ensure operational readiness and measurable outcomes. You are comfortable operating with implicit authority, influencing at the senior leader level, and diving deep into technical tradeoffs with engineers and architects. You will use modern delivery practices and proven program management techniques (planning, dependency mapping, risk management, metrics) to deliver enterprise scale IT and security programs. What You’ll Be Doing
Define program charters, success metrics (OKRs/KPIs), and phased roadmaps that align to IT & security strategy and enterprise standards. Facilitate architectural and design decisions; drive crisp choices among competing priorities and surface tradeoffs to leadership. Stand up program governance (cadence, RACI, decision logs) and create durable mechanisms for crossteam alignment and escalation. Technical Execution & Delivery
Lead end-to-end delivery across the program lifecycle: initiation/chartering, planning, execution, rollout/transition, and benefits realization, ensuring quality, security, privacy, and compliance are built in from the start. Build integrated schedules; identify and resolve critical path dependencies across service teams (e.g., identity/IAM, security engineering/operations, compliance, networking, endpoint management, data platforms) and partner organizations. Drive risk/issue management with data-driven mitigations; maintain source-of-truth program plans, backlogs, and roadmaps. Stakeholder Communication & Change Management
Create clear, concise executive readouts, dashboards, and status narratives tailored to audiences from VP/Director to engineering teams. Lead cross-program dependency forums; negotiate scope, sequencing, and resourcing to protect program outcomes. Serve as the primary point of contact for internal customers and external partners; translate business goals into actionable technical plans. Evolve delivery practices and tooling (e.g., Jira/Confluence, M365, data dashboards) to increase predictability and throughput. Mentor other TPMs and engineers; contribute to TPM community standards, playbooks, and onboarding. What We’re Looking For
Required
10+ years of technical program/project management experience delivering large-scale enterprise IT, security, or infrastructure programs and distributed systems. Demonstrated leadership of cross-org programs with high ambiguity, complex dependencies, and executive visibility. Proven ability to think strategically, prioritize tasks, and make sound decisions under pressure. Strong technical acumen: ability to discuss system design, APIs, data flows, security/privacy considerations, and operational tradeoffs with engineering. Expertise with Program and Project management methodologies fundamentals (risk/issue, dependency management, cost/benefit, critical path). Exceptional communication and stakeholder management skills; proven ability to influence without authority across product, engineering, security, data, and operations. Track record of delivering programs with measurable outcomes (risk reduction, compliance posture, MTTD/MTTR, control coverage, availability/latency, user adoption) and of running effective post-launch improvements. Bachelor’s degree in Computer Science, Engineering, or related technical field, or equivalent experience. Preferred
Prior experience as a program manager, software developer, or systems/infra engineer. Domain experience in enterprise IT and security domains. Familiarity with cloud platforms (e.g., AWS), vendor management, and information security strategy. Experienced in mentoring junior team members and chipping in to the continued improvement of PMO. Knowledge of frameworks such as PMI/PMBOK, ITIL, Lean, or relevant certifications (PMP, PMIACP, CSM) — valued but not required. Experience with JIRA – ability to build custom dashboards and show an understanding of how to manage JIRA as a source of truth. Experience working with globally distributed teams; ability to travel for key program milestones. Reporting Relationship
Reports to Senior Manager, Technical Program Management Equal Opportunity Statement
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment. Pay Range
$173,000 - $259,400 USD
#J-18808-Ljbffr