Burlington Stores, Inc.
Retail Store Closing Lead - Part-Time
Burlington Stores, Inc., Daly City, California, United States, 94013
Position Overview
Join Burlington Stores, Inc. as a Retail Store Closing Lead.
In this role you will serve as the visible leader on the sales floor, ensuring a consistently positive customer and associate experience.
You will circulate throughout the store engaging in customer and associate interaction, coaching, recognising, and following up on tasks in line with Burlington’s Core Values and the Retail Store Closing Lead Sales‑Driving Priorities.
The role is part of the store leadership team and involves working closing shifts on nights and weekends as part of a leadership rotation schedule.
Responsibilities
Role model exemplary customer service behaviours and provide a great Customer Service experience to all customers and associates with a high level of professionalism.
Engage associates, promote open communication, provide recognition and coaching in the moment.
Touch base with each associate to establish priorities.
Monitor the front‑end experience and ensure a great first and last impression.
Observe and provide feedback to the Customer Service Lead on speed of checkout, line management and friendliness.
Review daily staffing, lunch/break schedules and cashier coverage.
Assign a backup cashier to ensure timely processing during peak periods.
Evaluate recovery needs, monitor fitting room, selling floor, front end, missing ticket trouble rack, and sizing recover.
Follow‑up on assigned workload planner and tasks and ensure completion.
Ensure associates understand the expectations and have the tools necessary to perform them.
Conduct AM/PM store rallies.
Complete closing communication for opening Manager on Duty.
Candidates must be able to work a flexible schedule, including nights, weekends, and holidays as required.
Why You’ll Love This Role
Are excited to deliver great value to customers every day.
Take pride and ownership in helping drive positive results for a team.
Are committed to treating colleagues and customers with respect.
Believe in the power of diversity and inclusion.
Want to participate in initiatives that positively impact the world around you.
Benefits You will enjoy a competitive wage, flexible hours, and an associate discount.
Part‑time associates may be eligible for Burlington’s benefits package which includes medical coverage and a 401(k) plan.
They may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law.
Burlington offers a variety of training and development opportunities so associates can grow with us.
Pay & Location Base Pay:
$18.07 per hour
Location:
149 Serramonte Center, Daly City, California, ZIP 94015
Employment Details
Position Type: Regular Part‑Time
Seniority Level: Entry level
Job Function: Sales and Business Development
Industry: Retail
Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
#J-18808-Ljbffr
In this role you will serve as the visible leader on the sales floor, ensuring a consistently positive customer and associate experience.
You will circulate throughout the store engaging in customer and associate interaction, coaching, recognising, and following up on tasks in line with Burlington’s Core Values and the Retail Store Closing Lead Sales‑Driving Priorities.
The role is part of the store leadership team and involves working closing shifts on nights and weekends as part of a leadership rotation schedule.
Responsibilities
Role model exemplary customer service behaviours and provide a great Customer Service experience to all customers and associates with a high level of professionalism.
Engage associates, promote open communication, provide recognition and coaching in the moment.
Touch base with each associate to establish priorities.
Monitor the front‑end experience and ensure a great first and last impression.
Observe and provide feedback to the Customer Service Lead on speed of checkout, line management and friendliness.
Review daily staffing, lunch/break schedules and cashier coverage.
Assign a backup cashier to ensure timely processing during peak periods.
Evaluate recovery needs, monitor fitting room, selling floor, front end, missing ticket trouble rack, and sizing recover.
Follow‑up on assigned workload planner and tasks and ensure completion.
Ensure associates understand the expectations and have the tools necessary to perform them.
Conduct AM/PM store rallies.
Complete closing communication for opening Manager on Duty.
Candidates must be able to work a flexible schedule, including nights, weekends, and holidays as required.
Why You’ll Love This Role
Are excited to deliver great value to customers every day.
Take pride and ownership in helping drive positive results for a team.
Are committed to treating colleagues and customers with respect.
Believe in the power of diversity and inclusion.
Want to participate in initiatives that positively impact the world around you.
Benefits You will enjoy a competitive wage, flexible hours, and an associate discount.
Part‑time associates may be eligible for Burlington’s benefits package which includes medical coverage and a 401(k) plan.
They may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law.
Burlington offers a variety of training and development opportunities so associates can grow with us.
Pay & Location Base Pay:
$18.07 per hour
Location:
149 Serramonte Center, Daly City, California, ZIP 94015
Employment Details
Position Type: Regular Part‑Time
Seniority Level: Entry level
Job Function: Sales and Business Development
Industry: Retail
Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
#J-18808-Ljbffr