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Protera Technologies, Inc.

Senior SOC Analyst

Protera Technologies, Inc., Chicago, Illinois, United States, 60290

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Job Title: Senior SOC Analyst

Shift Timing:

Rotational

Work mode:

Remote, India

Role Overview:

Join a highly skilled and motivated team of Cyber Security Professionals tasked with protecting Protera Technologies and its customers. The Senior SOC Analyst role is focused on leading incident response efforts, threat hunting, digital forensics, and proactive security monitoring while providing mentorship and guidance to junior analysts. Leverage a next-generation SIEM, cyber case management, and supplementary tools to investigate, contain, and remediate cyber security incidents.

The ideal candidate is driven to learn and grow as the industry evolves and Protera Technologies adapts rapidly. While candidates may not possess every skill in the security analyst spectrum, a desire to learn, adaptability, and expertise in related disciplines are highly valued. Structured training and hands‑on experience will support your growth in this complex, fast‑paced service provider environment.

Responsibilities:

Lead and coordinate Incident Response investigations for Protera Technologies and its customers

Perform detailed analysis of logs and alerts to differentiate true security incidents from benign events

Discover and correlate relationships between seemingly unrelated information to identify threats

Conduct packet analysis of network traffic to obtain corroborating evidence for investigations

Lead incident response calls with internal teams and clients, ensuring clear communication, updates, and coordinated remediation actions

Provide guidance and mentorship to junior analysts on best practices, investigations, and tool usage

Coordinate with internal teams and clients to provide effective incident handling, containment, and remediation support

Continuously improve incident response and security operations procedures

Handle escalated security incidents tools like, SIEM, EDR, ITSM, email, phone, or in-person interactions

Manage security incidents through resolution and elevate or consult with leadership when required

Tune, troubleshoot, and optimize SIEM, EDR, NDR, and other security monitoring systems

Conduct proactive threat hunting and vulnerability assessments to identify emerging risks

Serve as the primary point of contact for clients during critical security incidents, providing status updates, guidance, and recommendations

Document all incident response actions and client communications to ensure audit readiness and post‑incident reporting

Qualifications:

Extensive experience reviewing and analysing log data from various network and security devices

Proficient with well‑known information security tools for packet capture, network/OS fingerprinting, and communications analysis

Strong familiarity with Windows and Linux operating systems, including command‑line operations

Solid foundation in networking fundamentals, including deep knowledge of TCP/IP and other core protocols

Knowledge of common network‑based services and client/server applications

Excellent verbal and written communication, interpersonal, and organizational skills

Proven ability to interact with clients professionally during high‑pressure situations

Strong problem‑solving skills for diagnosing technical issues and mitigating incidents

Ability to manage customer interactions professionally to ensure high satisfaction

Capacity to learn new technologies and concepts quickly

Willingness to work in shift rotations or on‑call schedules as needed

Preferred skills:

Experience in mission‑critical SOC or operations teams

In‑depth understanding of exploits, vulnerabilities, network intrusions, adversary tactics, and exfiltration techniques

Hands‑on experience with Malware Analysis, Phishing Email Analysis, Log Analysis, and Digital Forensics

Experience with FTK, Redline, EDR tools, and enterprise SIEM platforms

Familiarity with ITSM, IT GRC, and Cyber Case Management tools

Scripting knowledge (Python, Perl, Bash, PowerShell) to automate tasks and enhance SOC capabilities

Previous experience mentoring junior analysts or leading SOC initiatives

Strong client‑facing skills and ability to lead incident calls with technical and non‑technical stakeholders

About Company Protera Technologies (www.protera.com) is an SAP Certified, Global Total IT Outsourcing Provider for SAP‑centric organizations founded in the mid‑1990s. We have been the SAP‑on‑cloud pioneer since running the world’s first SAP production instance on a public cloud. Today, we manage thousands of SAP and related IT workloads on Microsoft Azure, Google Cloud, and Amazon Web Services (AWS).

Headquartered in Chicago, IL, with offices in Athens, Greece, and Mumbai, India, Protera delivers world‑class Managed Cloud and Security Services, providing proactive monitoring, incident response, and threat management to global enterprise clients.

Benefits

Work from Home set‑up

Comprehensive medical benefits

Gratuity, PF, EPS and Bonus, NPS

Shift Allowances

On‑call Allowance

Health and wellness Allowances

Learning and Development Allowances

No question asked certification policy.

Certification Bounty Bonus

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