AnMed Health
Emergency Business Office Registrar - AnMed Piedmont
AnMed Health, Piedmont, South Carolina, United States, 29673
SUMMARY OF POSITION:
The Registrar II will maintain registration and accurately collect patient liability for emergency room services, while adhering to EMTALA guidelines. The Registrar II will additionally act as an Emergency Services Secretary. This role provides clerical support/assistance to providers and nursing staff, effectively communicating, multi-tasking, and is proficient in all emergency room processes. Individuals serving in the registration and secretary roles are responsible for providing excellent customer service to our patients, visitors and staff while maintaining confidentiality of our patients PHI.
SOME SPECIFIC DUTIES MAY INCLUDE:
Accurately complete registration for each patient
Accurately explains/educates patients on forms and potential patient financial responsibility
Research insurance verification and communicate any discrepancy found in verification process to patients
Collect patient liability for emergency services rendered including but not limited to co-pays, deductibles and Out Of Pocket expenses
Maintain patient charts
Maintain confidential information
Order patient supply items as requested by clinical teammates
QUALIFICATIONS
Required
High School diploma or GED
Excellent communication skills, written and verbal
Prior experience in customer service role
Preferred
Knowledge of medical terminology
Prior experience with medical insurance including commercial and government carriers
Knowledge of HIPAA, Corporate Compliance and Regulations
Prior hospital/Emergency Department experience
EPIC experience
The Registrar II will maintain registration and accurately collect patient liability for emergency room services, while adhering to EMTALA guidelines. The Registrar II will additionally act as an Emergency Services Secretary. This role provides clerical support/assistance to providers and nursing staff, effectively communicating, multi-tasking, and is proficient in all emergency room processes. Individuals serving in the registration and secretary roles are responsible for providing excellent customer service to our patients, visitors and staff while maintaining confidentiality of our patients PHI.
SOME SPECIFIC DUTIES MAY INCLUDE:
Accurately complete registration for each patient
Accurately explains/educates patients on forms and potential patient financial responsibility
Research insurance verification and communicate any discrepancy found in verification process to patients
Collect patient liability for emergency services rendered including but not limited to co-pays, deductibles and Out Of Pocket expenses
Maintain patient charts
Maintain confidential information
Order patient supply items as requested by clinical teammates
QUALIFICATIONS
Required
High School diploma or GED
Excellent communication skills, written and verbal
Prior experience in customer service role
Preferred
Knowledge of medical terminology
Prior experience with medical insurance including commercial and government carriers
Knowledge of HIPAA, Corporate Compliance and Regulations
Prior hospital/Emergency Department experience
EPIC experience