Emerson Hospital
Patient Services Representitive-Cardio/Pulmonary/Neurology/Sleep Lab
Emerson Hospital, Concord, Massachusetts, us, 01742
Patient Services Representitive-Cardio/Pulmonary/Neurology/Sleep Lab
Job Ref:
32342
Category:
Clerical & Administrative Support
Location:
Emerson Hospital, 133 Old Road to Nine Acre Corner, Concord, MA 01742
Department:
Cardiology
Schedule:
Full Time
Shift:
Day shift
Hours:
0700-1530
Job Summary: Reporting to the Director of Cardio/Pulmonary/Neurology/Sleep Disorders, greets patients, visitors and physicians entering the department, answers and manages phone calls to the 4 East department lines, accurately assists in various forms of record processing for 4 East departments. Must maintain a high level of patient confidentiality via HIPPA guidelines and be committed to Service Excellence at all times. Minimum Qualifications: Education High school diploma or equivalent required Medical Terminology course preferred. Previous coursework related to administrative skills preferred. Experience: One year in a medical office environment preferred. Customer service, data entry, and Hospital RIS experience a plus. Licensure and/or Certification None required. Skills: Organization and multitasking skills Ability to read and communicate effectively using medical terminology Accurate data entry skills Courteous and professional manner when dealing with public both in person and on the phone Must have the ability to work in a fast-paced environment, i.e., answer phones, give verbal reports, generate paperwork in an organized manner all at the same time as well as working with minimal supervision Knowledge of medical terminology Maintains standard of performance which promote Service Excellence Must be able to read, write, and communicate in English. Computer skills required. oAbility to maintain confidential information.
32342
Category:
Clerical & Administrative Support
Location:
Emerson Hospital, 133 Old Road to Nine Acre Corner, Concord, MA 01742
Department:
Cardiology
Schedule:
Full Time
Shift:
Day shift
Hours:
0700-1530
Job Summary: Reporting to the Director of Cardio/Pulmonary/Neurology/Sleep Disorders, greets patients, visitors and physicians entering the department, answers and manages phone calls to the 4 East department lines, accurately assists in various forms of record processing for 4 East departments. Must maintain a high level of patient confidentiality via HIPPA guidelines and be committed to Service Excellence at all times. Minimum Qualifications: Education High school diploma or equivalent required Medical Terminology course preferred. Previous coursework related to administrative skills preferred. Experience: One year in a medical office environment preferred. Customer service, data entry, and Hospital RIS experience a plus. Licensure and/or Certification None required. Skills: Organization and multitasking skills Ability to read and communicate effectively using medical terminology Accurate data entry skills Courteous and professional manner when dealing with public both in person and on the phone Must have the ability to work in a fast-paced environment, i.e., answer phones, give verbal reports, generate paperwork in an organized manner all at the same time as well as working with minimal supervision Knowledge of medical terminology Maintains standard of performance which promote Service Excellence Must be able to read, write, and communicate in English. Computer skills required. oAbility to maintain confidential information.