Logo
Spring Fertility

Patient Navigator

Spring Fertility, San Francisco, California, United States, 94199

Save Job

Patient Navigator Get AI‑powered advice on this job and more exclusive features.

About Spring Fertility We are a passionate, dedicated team of leading physicians and scientists coming from some of the best research hospitals and fertility centers worldwide. We are the fastest growing fertility group in the U.S., offering patient‑centric, individualized, flexible and compassionate care. Our mission is to partner with patients to help them achieve their goals, whatever those may be. We believe everyone deserves a family if they want one, and our team is dedicated to guiding patients on their unique journeys.

Why join our team We are a mission‑driven organization that seeks high performers, movers, shakers and innovators. We are growing quickly, care deeply about our team’s professional and personal development, and value optimism, compassion and teamwork. Above all, we are united by a shared commitment to put patients first.

Role Summary Our Patient Navigators partner with the Care Team to help patients grow their families. Working closely with nursing, they provide information and support, simplify complex processes, and ensure a seamless transition to cycle management.

Responsibilities

Generate journey maps and calendars based on treatment plans

Facilitate, track, and document completion of tests and diagnostic procedures

Develop trust and positive rapport with all new patients

Explain complex medical processes and terms in an easy‑to‑understand manner

Monitor patient compliance and readiness for treatment

Schedule appointments

Education, Licenses & Certifications

Bachelor’s degree

Passion for Reproductive Healthcare

Exceptional Communication Skills

Employment Type Full‑time, non‑exempt, onsite. Requires early hours, rotational weekends and holidays.

Compensation Starting salary range: $24–$28 per hour. Salary is based on knowledge, experience, certifications and/or degrees.

Benefits

Competitive Medical, Dental, and Vision Plans

Paid Time Off

Commuter Benefits and discounted rates on home, auto and pet insurance

401(k) Match up to 4%

Fertility and Parental Leave Benefits Program

Career development in a fast‑growing organization

Paid Life and Disability Insurance

Temporary and contract roles may not be eligible for all benefits listed above

Equal Opportunity Employment At Spring Fertility, we believe that everyone who wants a family deserves to have one, regardless of gender, sexual orientation, race, ethnicity, or religion. We actively celebrate diversity within our organization and are an equal‑opportunity employer committed to a safe and inclusive work environment for all. We seek qualified applicants of every background, ability and life experience. The Human Resources Department will make reasonable efforts to accommodate applicants with disabilities during the recruitment process.

#J-18808-Ljbffr