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Riggs Washington DC

Housekeeping Manager

Riggs Washington DC, Washington, District of Columbia, us, 20022

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Riggs Washington DC sits on the iconic downtown corner of Penn Quarter's 9th and F Street in a historic building once home to Riggs National Bank. Each of the Hotel's 181 guest rooms offers a playful nod to the building's legacy. Riggs is home to the all‑occasion European brasserie‑inspired restaurant Café Riggs, as well as Silver Lyan – a subterranean bar from the internationally acclaimed Ryan Chetiyawardana, also known as Mr Lyan.

Core Essential Functions

Greet guests in a warm, personable, sincere, and friendly manner

Lead, direct and motivate all housekeeping staff members

Maintain a flawless relationship with the entire hotel team & be the main point of contact for the hotel leadership team

Assist in recruiting the best‑in‑class staff and manage the development, motivation, and retention of our team

Train, mentor, and coach Housekeeping staff on Riggs standards

Create standardised operational procedures for the Housekeeping Department

Responsible for staff scheduling & payroll

Advise and guide supervisors on hotel operation standards

Collaborate and communicate with all departments to ensure seamless guest satisfaction

Required Qualifications

Fun and welcoming personality is a MUST

Minimum of 4 years in a management position and/or supervisory role

A minimum of 4 years direct, related experience in similar position in luxury, upscale hotel

Excellent communication skills; both verbal and written

Possess poise, elegance, and calm demeanor in all situations

Exceptional organisational skills

Flexible schedule is required to meet the needs of the business

Pluses

Bachelor's degree in hospitality or related field

Willingness to learn and adapt in new situations

Prior experience designing, implementing, and leading effective training programs for continuous improvement

Salary Salary range: 65,000 to 75,000 per annum

Benefits

Medical, Dental & Vision Insurance (for full‑time employees)

6 complimentary nights a year at any Lore Group hotel

Lore Group Employee & Immediate Family Rates

Lore Group Friend and Family Rates

50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery

50% discount in Lore Group restaurants and bars

10 Days Vacation – Plus every year an extra day

Company Paid Life Insurance 1.5X annual salary

Employee Assistance Program

Referral Incentive

401K with 5% Match

Training and Development Programs

Additional perks via United Healthcare

Complimentary Employee Meals

Employee Recognition programs

Equal Employment Opportunity Equal Employment Opportunity Lore Group does not discriminate against employees or applicants for employment based upon race, color, religion, sex, national origin, age, disability, personal appearance, sexual orientation, gender identity or expression, marital status, family responsibilities, genetic information, matriculation, or political affiliation. We will make any reasonable effort to ensure that all applicants and employees receive equal opportunity in personnel matters, including recruiting, selection, training, placement, promotion, wages and benefits, transfers, terminations, and working conditions.

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