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WorkOS

Solutions Engineer

WorkOS, San Francisco, California, United States, 94199

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About WorkOS WorkOS builds tools and services for developers to help them implement authentication, identity, authorization, and overall enterprise readiness. We’re a fully distributed team with employees across North American time zones. We’re well-funded, having raised $100m in funding from top investors including Greenoaks Capital, Lachy Groom, and Lightspeed Ventures. Our fast-growing customer base includes rapidly growing SaaS companies like OpenAI, Cursor, Perplexity, Vercel, Plaid, and hundreds of others

About the role WorkOS is a technical platform built by developers, for developers, and our Solutions Engineering team plays a pivotal role in delivering an exceptional experience from the very first conversation through successful implementation.

As a Solutions Engineer at WorkOS, you'll join a growing, high-impact team that works closely with product-minded developers at some of the fastest-growing SaaS companies. You’ll serve as a technical partner during evaluation, onboarding, and expansion, guiding teams through architectural decisions, building proof of concepts, and helping them integrate WorkOS products.

This is a customer-facing, pre‑sales position that bridges technical expertise with sales strategy. You'll engage early in the sales cycle, partnering with Account Executives, evaluating prospects’ needs, delivering technical presentations and proof‑of‑concepts, and guiding clients through solution design, onboarding, and expansion.

This role is ideal for someone who is an experienced solutions engineer, a clear and empathetic communicator, and passionate about helping other developers succeed. You’ll work cross‑functionally across Sales, Developer Success, and Engineering to ensure customers get the most out of our platform—while contributing to the ongoing development of our SE function and tooling.

Responsibilities ✔️

Act as a technical advisor to engineers, product managers, and technical leaders, guiding architectural decisions and best practices to help customers get the most out of WorkOS

Develop and maintain reusable assets, including code examples, proof of concept applications, demo environments, and demo assets

Lead the technical evaluation phase with prospects—gather requirements, assess use cases, and align on architectural fit

Present technical demos and lead technical onboarding and implementation planning sessions to ensure customer success

Collaborate with internal teams to develop deep technical knowledge of WorkOS and its roadmap

Provide structured feedback and work closely within the Developer Success and Engineering teams

Design and articulate technical solutions that solve critical business challenges for a variety of companies

Build and maintain strong technical relationships with enterprise customers, ensuring long-term integration health and expansion opportunities

Qualifications

3+ years in a customer-facing technical role (e.g., Solutions Engineer, Solutions Architect, Sales Engineer), ideally in a B2B SaaS or developer tools company

Fluency with software development

Proven experience supporting a technical sales process and driving successful outcomes with engineering and product stakeholders

Excellent communicator - able to explain complex concepts clearly to both technical and non-technical audiences

Strong engineering background with familiarity across web technologies, APIs, authentication protocols (OAuth, SAML), and software architecture patterns

Creative problem-solver who enjoys tackling open-ended technical challenges with curiosity and precision

Fast learner with a builder’s mindset - eager to explore new technologies and help shape product direction

The annual US base salary falls within the range of $180,000 to $200,000 OTE. This range does not encompass the full spectrum of benefits such as equity, health insurance, vacation time, and paid parental leave. The final compensation will be determined considering various factors, including experience, skills, and qualifications.

Benefits (US Only) At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.

Competitive pay

Substantial equity grants

Healthcare insurance (Medical, Dental and Vision) for you and your family

401k matching

Wellness and fitness monthly allowances

PTO + paid holidays + unlimited sick leave

Autonomy and flexibility with remote work

Please inquire directly with our recruiting team for benefits available to those working outside the US.

Equal Opportunity Employer WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.

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