Menlo Ventures
Director of AI-Driven Scaled CS Programs
Menlo Ventures, San Francisco, California, United States, 94199
A leading relationship intelligence platform is seeking a Director of Customer Success to architect a digital-first strategy that maximizes customer relationships. You will lead a team, optimizing engagement through innovative solutions, while establishing metrics to drive user retention. The ideal candidate has over 7 years in customer success, a strong background in AI, and proven leadership skills. This role offers a salary range of $150,000 to $200,000 with additional commission based on KPIs.
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