Box
Senior Solutions Engineer (Public Sector)
Box, Redwood City, California, United States, 94061
Senior Solutions Engineer (Public Sector)
Redwood City, CA, United States
WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI‑first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
WHY BOX NEEDS YOU The Solutions Engineering Team at Box includes solutions engineers, value engineering, platform solution engineering, enterprise architects, and demo engineering.
As a Solutions Engineer, you are empowered to sell to business and IT leaders in every space and vertical, and take ownership in crafting customer‑centric solutions. You will work alongside the account team to define and expand revenue opportunities, and ensure the solution is ready for cross‑company deployments. You also act as a critical liaison between Sales and Product; sharing customer feedback with Product Management, Operations and Engineering functions at Box.
Our highest performers develop deep knowledge of the Box platform and are capable of leading presentations related to the Box security story, technical architecture and product configuration.
In this role you will support clients in US Public Sector to expand our footprint and break into new accounts.
WHAT YOU'LL DO
You research, explore and identify customer business problems
You own the technical win for the lifecycle of the customer
You serve as a subject matter expert across multiple industries
You take responsibility for driving the technical deal forward
You understand product integrations, including Salesforce, Google, Office365
You lead demos across the Box suite of offerings (Box Web, Mobile, Relay, Governance, Platform and custom API‑based apps)
You support field marketing events as a Box SME and presenter
Travel up to 50% to engage with customers
WHO YOU ARE
4‑year degree or equivalent work experience required
5+ years of Enterprise Field Solutions Engineer experience or relevant technical, customer‑facing experience
Experience with SLED and Federal accounts required from a pre‑sales motions
Strong knowledge of FedRAMP authorization process and other compliance frameworks impacting SaaS vendors serving the public sector
Knowledge of government procurement cycles, RFP/RFI processes, and contract vehicles (e.g., GSA schedules)
Familiarity with FAR (Federal Acquisition Regulation) and other relevant regulatory frameworks
Demonstrated experience working with Box applications
Familiarity with AI/ML concepts, tools, and how they integrate into enterprise solutions
Familiarity with strategic partnerships or subcontractor relationships often used in public sector engagements
Awareness of specific use cases such as citizen services modernization, secure document sharing across agencies, education collaboration needs etc.
Quickly grasp complex technical concepts related to Box’s solutions, especially our offerings, and clearly articulate their business value to drive informed decision‑making
Demonstrates creativity in designing tailored solutions that address unique challenges faced by public sector customers, leveraging Box’s capabilities to maximize impact
Exceptional skills in delivering compelling presentations tailored for both technical audiences and executive decision‑makers
Expertly build trust and rapport with diverse audiences, including both technical experts and non‑technical stakeholders within the public sector
Track record of meeting/exceeding KPIs such as deal velocity acceleration through technical enablement or increased adoption rates via solution demonstrations
EQUAL OPPORTUNITY We are an equal‑opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete the form.
For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California‑resident, please read our California Applicant & Candidate Privacy Notice here.
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WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI‑first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
WHY BOX NEEDS YOU The Solutions Engineering Team at Box includes solutions engineers, value engineering, platform solution engineering, enterprise architects, and demo engineering.
As a Solutions Engineer, you are empowered to sell to business and IT leaders in every space and vertical, and take ownership in crafting customer‑centric solutions. You will work alongside the account team to define and expand revenue opportunities, and ensure the solution is ready for cross‑company deployments. You also act as a critical liaison between Sales and Product; sharing customer feedback with Product Management, Operations and Engineering functions at Box.
Our highest performers develop deep knowledge of the Box platform and are capable of leading presentations related to the Box security story, technical architecture and product configuration.
In this role you will support clients in US Public Sector to expand our footprint and break into new accounts.
WHAT YOU'LL DO
You research, explore and identify customer business problems
You own the technical win for the lifecycle of the customer
You serve as a subject matter expert across multiple industries
You take responsibility for driving the technical deal forward
You understand product integrations, including Salesforce, Google, Office365
You lead demos across the Box suite of offerings (Box Web, Mobile, Relay, Governance, Platform and custom API‑based apps)
You support field marketing events as a Box SME and presenter
Travel up to 50% to engage with customers
WHO YOU ARE
4‑year degree or equivalent work experience required
5+ years of Enterprise Field Solutions Engineer experience or relevant technical, customer‑facing experience
Experience with SLED and Federal accounts required from a pre‑sales motions
Strong knowledge of FedRAMP authorization process and other compliance frameworks impacting SaaS vendors serving the public sector
Knowledge of government procurement cycles, RFP/RFI processes, and contract vehicles (e.g., GSA schedules)
Familiarity with FAR (Federal Acquisition Regulation) and other relevant regulatory frameworks
Demonstrated experience working with Box applications
Familiarity with AI/ML concepts, tools, and how they integrate into enterprise solutions
Familiarity with strategic partnerships or subcontractor relationships often used in public sector engagements
Awareness of specific use cases such as citizen services modernization, secure document sharing across agencies, education collaboration needs etc.
Quickly grasp complex technical concepts related to Box’s solutions, especially our offerings, and clearly articulate their business value to drive informed decision‑making
Demonstrates creativity in designing tailored solutions that address unique challenges faced by public sector customers, leveraging Box’s capabilities to maximize impact
Exceptional skills in delivering compelling presentations tailored for both technical audiences and executive decision‑makers
Expertly build trust and rapport with diverse audiences, including both technical experts and non‑technical stakeholders within the public sector
Track record of meeting/exceeding KPIs such as deal velocity acceleration through technical enablement or increased adoption rates via solution demonstrations
EQUAL OPPORTUNITY We are an equal‑opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete the form.
For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California‑resident, please read our California Applicant & Candidate Privacy Notice here.
#J-18808-Ljbffr