Customer Service Job at Global Channel Management, Inc. in Mason

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Customer Service needs 1-2 years experience Customer Service requires: call center Knowledge of vision benefits and/or insurance industry a plus Review claims details, research payment issues, investigate provider network details Use system tools as appropriate to escalate issues between the various functional areas within EyeMed Must meet Customer Care Center productivity and quality goals #J-18808-Ljbffr