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Piper Companies

Cloud Support Engineer

Piper Companies, Reston, Virginia, United States, 22090

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Join Our Team as a Cloud Support Engineer

at Zachary Piper Solutions!

Are you a skilled cloud professional seeking an opportunity to make a real impact? ZPS is seeking a qualified candidate to support a US Government Customer.

Zachary Piper Solutions

is presently in search of a Cloud Support Engineer to meticulously document and address system concerns within a dynamic cloud environment. This position is onsite in Reston, VA.

Role Summary: • Timely resolution of incoming incident tickets. • Utilization of custom tools for the effective resolution of system issues. • Detection and adept rectification of system glitches. • Thorough logging and documentation of incident resolutions.

Qualifications: • Active TS/SCI FS Poly clearance is a requirement. • Openness to acquire proficiency in system tools such as Netmom and Windbg.

Compensation and Benefits: • Competitive Salary: Up to $140,000, contingent on experience. • Comprehensive Benefits Package: Encompassing medical, dental, vision, PTO, sick leave, 401k, and Holiday benefits.

Key Terms:

Full Scope Poly, TS/SCI, FSP, Cloud, Netmom, Windbg, IT Experience, Help Desk, IT professional, Application Infrastructure, Troubleshooting, netmom, windbg, shift work, Linux, Azure, AWS, Windows, Active Directory, ServiceNow,