Puyenpa
Customer Technical Support Specialist (Navy Enterprise Network)
Puyenpa, Dahlgren, Virginia, United States, 22448
The Puyenpa family of companies that are comprised of multiple SBA Certified Native American Tribal 8(a) and multi-certified organizations focused on delivering Information Technology, Management Consulting, and General Construction solutions to the Federal Government along with the Commercial Sector. We are seeking a Customer Technical Support Specialist (Navy Enterprise Network) to join us on a proposal effort. This role will support users of the Navy Enterprise Network (NEN) by resolving technical inquiries through telephone and on-site support.
Work Location On-site; not remote: Naval Surface Warfare Center, Dahlgren Division (NSWCDD), Dahlgren, VA.
Employment would begin upon contract award
Requirements
Two years of professional experience in customer service and interpersonal communications. Qualified experience in technical telephone inquiries and on-site support to employees regarding technical aspects of NEN assigned products. Clearance: Active Secret.
Certification: IAT II level with a T3 investigation.
Must sign Letter of Intent.
Puyenpa provides a variety of benefits including company‑paid health, dental & vision insurance coverage, as well as additional employee‑paid health insurance options; company‑paid life and disability insurance; 401k retirement savings plan with employer match; 11 company paid holidays per year, and paid time off.
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Work Location On-site; not remote: Naval Surface Warfare Center, Dahlgren Division (NSWCDD), Dahlgren, VA.
Employment would begin upon contract award
Requirements
Two years of professional experience in customer service and interpersonal communications. Qualified experience in technical telephone inquiries and on-site support to employees regarding technical aspects of NEN assigned products. Clearance: Active Secret.
Certification: IAT II level with a T3 investigation.
Must sign Letter of Intent.
Puyenpa provides a variety of benefits including company‑paid health, dental & vision insurance coverage, as well as additional employee‑paid health insurance options; company‑paid life and disability insurance; 401k retirement savings plan with employer match; 11 company paid holidays per year, and paid time off.
#J-18808-Ljbffr