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The Goodyear Tire & Rubber Company

Service Manager - Henderson, KY

The Goodyear Tire & Rubber Company, Henderson, Kentucky, us, 42419

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Service Manager – Henderson, KY

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The Goodyear Tire & Rubber Company

IMMEDIATELY HIRING!!! – APPLY TODAY!!!

Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast‑paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard‑working, team players who can deliver results. If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader!

General Description As a Service Manager you will gain hands‑on experience in one of Goodyear’s auto service centers by making meaningful connections while delivering outstanding service. You will also be responsible for managing the service department effectively by scheduling associates, service appointments and organizing workflow to deliver quality work on time to guests.

Responsibilities

Manage the service department effectively by scheduling associates, service appointments, and organizing workflow to deliver quality work on time to guests

Help drive and reach sales goals through guest interactions including tire and service sales

Build guest relationships and ensure guest satisfaction by being the liaison between technicians and guests

Contribute to the training and development of service department associates

Articulate all warranties, promotions, and advertisements

Utilize tools provided to make recommendations to guests based on manufacturing guidelines

Maintain a clean and safe work and guest area

Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting

Basic Qualifications

Minimum 1 year of previous Automotive Service management experience

Valid driver’s license

Must be at least 18 years of age

No relocation is being offered for this position

Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications

Previous automotive service sales experience

Previous automotive service experience

Position Criteria

Strong work ethic; independently motivated to produce results with limited influence from others

Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork

Ability to review, analyze, and interpret information, identify problems, and make decisions

Ability to read, understand, and follow procedures and guidelines

Depending on location, our stores may be open 7 days a week, including weekends and some holidays

Commitment to following established safety policies and procedures

Seniority level Mid-Senior level

Employment type Full-time

Job function Accounting/Auditing

Industries Accounting

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