Vestas
Service Operations Coordinator
Vestas is the world's largest wind turbine manufacturing company with significant operations in the United States. This role is part of the Planning Operations team and supports the SSTC (Service Site Team Coordination) to ensure safe, timely, and cost-effective replacement of main components and blade work.
Responsibilities
Technically plan all Main Component works for the assigned region.
Regular information exchange with sub-regions and key stakeholders to continuously improve the repair process.
Regular reporting to management on repair execution.
Monitor repair execution performance, updating and improving concepts/tools.
Build relationships with vendors and internal contacts.
Technical planning as SME for Main Components, liaise with internal departments to ensure field execution, define work content and schedules with external partners/subcontractors, forward work orders to dispatcher for final planning and execution.
Capture Main Component repair performance.
Support site managers in repair execution.
Ensure proper processes are being followed by repair teams.
Capture opportunities for efficiency improvements.
Prioritize repairs/inspections within sub-region.
Identify major drivers of repair/inspection delays and implement solutions.
Support Site Manager coordination between internal organizations (supply chain, resource, etc).
Qualifications
Bachelor’s degree in a relevant field (e.g., Business Analytics, Industrial Engineering, Supply Chain, or Data Analytics) is highly preferred; however, a minimum 2 years of equivalent work experience will be considered.
Solid working knowledge of SAP and Salesforce, proficiency in Microsoft Office Suite (Outlook, Teams, Word, Excel), and experience maintaining databases and planning tools.
Prior experience in a technical service or operations environment with a focus on planning, scheduling, and execution coordination.
Demonstrated ability to analyze data, track performance metrics, and identify process improvements for efficiency and cost savings.
Effective verbal and written communication skills with the ability to interact with stakeholders across multiple departments and time zones.
Strong self‑organization skills with the ability to balance competing priorities and manage multiple tasks efficiently in a fast‑paced environment.
Competencies
Project Management and Execution Planning
Leadership Through Collaboration
Flexibility and Responsiveness in Various Regions
Decision-Making and Accountability
Continuous Improvement Mindset
Safety and Quality Focus
What We Offer
Attractive salary and one of the most comprehensive benefits plans in the industry
Great benefits coverage that includes dental and vision
Generous paid time off policies
Great 401(k) plan (with employer match)
Tuition assistance
Our Commitment to a Fair Hiring At Vestas, we evaluate all candidates solely based on their professional experience, education, and relevant skills. To support a fair recruitment process, we kindly ask that you remove any photos, dates of birth or graduation, gender pronouns, marital status, or other personal information not relevant to the role before submitting your CV/resume. Your CV/resume should focus on your professional and educational background, along with the necessary contact details (email and phone number). We train our hiring teams in inclusive evaluation and regularly review process outcomes to ensure fairness.
DEIB Statement At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us power the solution for a sustainable, green energy future.
BEWARE – RECRUITMENT FRAUD It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, https://www.vestas.com/en/careers/our-recruitment-process
About Vestas Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, continuously aiming to design new solutions and technologies to create a more sustainable future for all of us. With more than 185 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. With 30,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future. Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.
Seniority level Not Applicable
Employment type Full-time
Job function Administrative
Industries Renewable Energy, Semiconductor Manufacturing
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Responsibilities
Technically plan all Main Component works for the assigned region.
Regular information exchange with sub-regions and key stakeholders to continuously improve the repair process.
Regular reporting to management on repair execution.
Monitor repair execution performance, updating and improving concepts/tools.
Build relationships with vendors and internal contacts.
Technical planning as SME for Main Components, liaise with internal departments to ensure field execution, define work content and schedules with external partners/subcontractors, forward work orders to dispatcher for final planning and execution.
Capture Main Component repair performance.
Support site managers in repair execution.
Ensure proper processes are being followed by repair teams.
Capture opportunities for efficiency improvements.
Prioritize repairs/inspections within sub-region.
Identify major drivers of repair/inspection delays and implement solutions.
Support Site Manager coordination between internal organizations (supply chain, resource, etc).
Qualifications
Bachelor’s degree in a relevant field (e.g., Business Analytics, Industrial Engineering, Supply Chain, or Data Analytics) is highly preferred; however, a minimum 2 years of equivalent work experience will be considered.
Solid working knowledge of SAP and Salesforce, proficiency in Microsoft Office Suite (Outlook, Teams, Word, Excel), and experience maintaining databases and planning tools.
Prior experience in a technical service or operations environment with a focus on planning, scheduling, and execution coordination.
Demonstrated ability to analyze data, track performance metrics, and identify process improvements for efficiency and cost savings.
Effective verbal and written communication skills with the ability to interact with stakeholders across multiple departments and time zones.
Strong self‑organization skills with the ability to balance competing priorities and manage multiple tasks efficiently in a fast‑paced environment.
Competencies
Project Management and Execution Planning
Leadership Through Collaboration
Flexibility and Responsiveness in Various Regions
Decision-Making and Accountability
Continuous Improvement Mindset
Safety and Quality Focus
What We Offer
Attractive salary and one of the most comprehensive benefits plans in the industry
Great benefits coverage that includes dental and vision
Generous paid time off policies
Great 401(k) plan (with employer match)
Tuition assistance
Our Commitment to a Fair Hiring At Vestas, we evaluate all candidates solely based on their professional experience, education, and relevant skills. To support a fair recruitment process, we kindly ask that you remove any photos, dates of birth or graduation, gender pronouns, marital status, or other personal information not relevant to the role before submitting your CV/resume. Your CV/resume should focus on your professional and educational background, along with the necessary contact details (email and phone number). We train our hiring teams in inclusive evaluation and regularly review process outcomes to ensure fairness.
DEIB Statement At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us power the solution for a sustainable, green energy future.
BEWARE – RECRUITMENT FRAUD It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, https://www.vestas.com/en/careers/our-recruitment-process
About Vestas Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, continuously aiming to design new solutions and technologies to create a more sustainable future for all of us. With more than 185 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. With 30,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future. Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.
Seniority level Not Applicable
Employment type Full-time
Job function Administrative
Industries Renewable Energy, Semiconductor Manufacturing
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