RJW Logistics Group
RJW Logistics Group is hiring! Dedicated to hiring and developing talent who want to make an impact and be part of an industry‑leading organization. We are committed to our employees’ success and to producing continuous innovation that drives the retail logistics industry forward.
Employee Ownership Program
We are thrilled to announce the launch of our Employee Ownership Program—an exciting opportunity designed to empower, motivate, and reward our dedicated team members. As a co‑owner, you will enjoy an ownership stake, potential for increased earnings through share appreciation, a deeper sense of belonging, and a supportive community of like‑minded individuals. You will receive shares yearly based on salary, at no cost to you. Benefits
401(k) matching Medical/Dental/Vision insurance Employee discount Flexible spending account Health savings account Paid time off Sick days Long‑term disability insurance Short‑term disability insurance Accidental insurance Critical illness insurance Disability insurance Job Purpose
To accept and schedule customer orders to ensure customer satisfaction and provide administrative support as required by personnel working in the Transport Operations Department. Essential Duties and Responsibilities
Enter customer orders and scan/index documents as required. Schedule the pick‑ups and delivery of customer loads. Properly document orders in computer and update customer contact information. Maintain communications with customers regarding changes in pick‑up and delivery schedules and potential service failures. Clearly understand goals, policies, and procedures of RJW. Communicate customer problems, leads, and inquiries to the appropriate personnel. Maintain confidentiality of company information. Recommend improvements and implement approved improvements. Update reports as required by operations manager and COO. Assist local dispatcher in update of tee cards. Other tasks as assigned by manager. Additional Responsibilities
Positive telephone personality. Capable of being trained to be ‘phone assertive’. Exceptional customer service skills. Organizational and scheduling skills. Computer abilities including word processing, spreadsheet, and ability to learn application software used by RJW. Qualifications
Basic office clerical skills. Must be able to type at least 40 wpm. 1–2 years of clerical experience. Basic transportation/logistics experience. Education and/or Experience Required
High School Diploma or general education diploma (GED) is preferred. Language Skills Sets
Must be able to communicate, read, write, and speak English. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; ability to write reports, business correspondence, and procedure manuals; ability to effectively present information and respond to questions from groups of managers, clients, and customers. Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret various instructions furnished in written, oral, diagram, or schedule form; ability to determine root cause of problem and determine corrective action. Computer Skills
Knowledge of Business Operating Systems, Internet software, Word Processing, and Spreadsheet software. Physical Demands
Must be able to occasionally lift and/or move up to 25 pounds. Must be able to activate phone systems utilizing keyboards and buttons. Must be articulate and comfortable speaking in front of others. Regularly works in an indoor/office environment and required to sit and/or use repetitive hand motion. Frequently required to talk, hear, stand and walk. Must be able to work in excess of continuous 8 hours when required. Must be able to work under stressful situations, have good cognitive skills, maintain work accuracy, and the ability to concentrate on more than one task at a time. Must have the ability to read and discern visual images on a variety of media with 20/20 corrected vision. Must be able to speak and communicate clearly over telephones. Must be in sound physical health as determined by a certified licensed physician with no evidence of the use of controlled substances. Work Environment
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles. The noise level in the work environment will range from quiet to moderately loud. Employer Rights
This job description is intended to provide general information about the Administrative Clerk I position. The above does not constitute an exhaustive list of the job duties to be performed by an associate holding the position of Administrative Clerk I, nor are the lists of the physical requirements and environmental conditions exhaustive. You may be asked by your supervisor or managers to perform other duties. Your performance will be evaluated in part based upon the job duties listed in this job description, as well as any job duties not specifically listed above that you may be asked from time to time to perform. As with all positions, the duties and responsibilities are subject to change at any time as needs arise and at the discretion of the RJW Transport, Inc. The Company has the right to revise this job description at any time. Employment‑At‑Will
It is the Company’s policy that all associates, other than those covered by a written individual employment or labor agreement with the Company that has been authorized in writing by the Company’s Chief Executive Officer or Board of Directors, are not employed for any fixed term and are employed at the will of the Company for an indefinite period. As our associates reserve the right to resign at any time for any reason, the Company reserves its right to terminate an associate any time for any reason either with or without cause. Neither this job description nor any of its individual terms constitutes commitments between the Company and its associates as to the terms, conditions, or duration of employment, nor does it modify the prevailing employment‑at‑will relationship. Seniority Level
Entry level Employment Type
Full‑time Job Function
Management and Manufacturing Industries
Transportation, Logistics, Supply Chain and Storage
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We are thrilled to announce the launch of our Employee Ownership Program—an exciting opportunity designed to empower, motivate, and reward our dedicated team members. As a co‑owner, you will enjoy an ownership stake, potential for increased earnings through share appreciation, a deeper sense of belonging, and a supportive community of like‑minded individuals. You will receive shares yearly based on salary, at no cost to you. Benefits
401(k) matching Medical/Dental/Vision insurance Employee discount Flexible spending account Health savings account Paid time off Sick days Long‑term disability insurance Short‑term disability insurance Accidental insurance Critical illness insurance Disability insurance Job Purpose
To accept and schedule customer orders to ensure customer satisfaction and provide administrative support as required by personnel working in the Transport Operations Department. Essential Duties and Responsibilities
Enter customer orders and scan/index documents as required. Schedule the pick‑ups and delivery of customer loads. Properly document orders in computer and update customer contact information. Maintain communications with customers regarding changes in pick‑up and delivery schedules and potential service failures. Clearly understand goals, policies, and procedures of RJW. Communicate customer problems, leads, and inquiries to the appropriate personnel. Maintain confidentiality of company information. Recommend improvements and implement approved improvements. Update reports as required by operations manager and COO. Assist local dispatcher in update of tee cards. Other tasks as assigned by manager. Additional Responsibilities
Positive telephone personality. Capable of being trained to be ‘phone assertive’. Exceptional customer service skills. Organizational and scheduling skills. Computer abilities including word processing, spreadsheet, and ability to learn application software used by RJW. Qualifications
Basic office clerical skills. Must be able to type at least 40 wpm. 1–2 years of clerical experience. Basic transportation/logistics experience. Education and/or Experience Required
High School Diploma or general education diploma (GED) is preferred. Language Skills Sets
Must be able to communicate, read, write, and speak English. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; ability to write reports, business correspondence, and procedure manuals; ability to effectively present information and respond to questions from groups of managers, clients, and customers. Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret various instructions furnished in written, oral, diagram, or schedule form; ability to determine root cause of problem and determine corrective action. Computer Skills
Knowledge of Business Operating Systems, Internet software, Word Processing, and Spreadsheet software. Physical Demands
Must be able to occasionally lift and/or move up to 25 pounds. Must be able to activate phone systems utilizing keyboards and buttons. Must be articulate and comfortable speaking in front of others. Regularly works in an indoor/office environment and required to sit and/or use repetitive hand motion. Frequently required to talk, hear, stand and walk. Must be able to work in excess of continuous 8 hours when required. Must be able to work under stressful situations, have good cognitive skills, maintain work accuracy, and the ability to concentrate on more than one task at a time. Must have the ability to read and discern visual images on a variety of media with 20/20 corrected vision. Must be able to speak and communicate clearly over telephones. Must be in sound physical health as determined by a certified licensed physician with no evidence of the use of controlled substances. Work Environment
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles. The noise level in the work environment will range from quiet to moderately loud. Employer Rights
This job description is intended to provide general information about the Administrative Clerk I position. The above does not constitute an exhaustive list of the job duties to be performed by an associate holding the position of Administrative Clerk I, nor are the lists of the physical requirements and environmental conditions exhaustive. You may be asked by your supervisor or managers to perform other duties. Your performance will be evaluated in part based upon the job duties listed in this job description, as well as any job duties not specifically listed above that you may be asked from time to time to perform. As with all positions, the duties and responsibilities are subject to change at any time as needs arise and at the discretion of the RJW Transport, Inc. The Company has the right to revise this job description at any time. Employment‑At‑Will
It is the Company’s policy that all associates, other than those covered by a written individual employment or labor agreement with the Company that has been authorized in writing by the Company’s Chief Executive Officer or Board of Directors, are not employed for any fixed term and are employed at the will of the Company for an indefinite period. As our associates reserve the right to resign at any time for any reason, the Company reserves its right to terminate an associate any time for any reason either with or without cause. Neither this job description nor any of its individual terms constitutes commitments between the Company and its associates as to the terms, conditions, or duration of employment, nor does it modify the prevailing employment‑at‑will relationship. Seniority Level
Entry level Employment Type
Full‑time Job Function
Management and Manufacturing Industries
Transportation, Logistics, Supply Chain and Storage
#J-18808-Ljbffr