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The Hartford

Claims Specialist General Liability/Pollution Environmental Liability

The Hartford, Florida, New York, United States

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Claims Specialist General Liability/Pollution Environmental Liability role at

The Hartford .

This dynamic Claim Specialist role is part of the HGS Claims Division. The ideal candidate will have expertise in primary and excess claims on integrated general liability/pollution liability policies, contractor pollution liability, and site‑specific pollution liability policies. The role involves handling a caseload of complex, high‑exposure claims on Excess General Liability and Environmental policies from inception to final resolution.

Key Responsibilities

Conduct complex investigations and extensive claim file reviews on assigned cases.

Determine coverage, draft position letters, and communicate the coverage position(s) to insureds, business partners, and legal counsel.

Operate within prescribed authority levels to set appropriate expense and indemnity reserves.

Regularly monitor indemnity reserves and make required adjustments.

Present cases above authority level to leadership for expense/indemnity reserve and settlement authority.

Develop and implement resolution strategies to achieve high‑quality outcomes.

Pro‑actively manage environmental consultants and/or litigation and counsel through the case lifecycle.

Directly oversee litigation planning, execution, budget, and bill review.

Attend trials and mediations as necessary.

Positively contribute to claim and enterprise goals by participating in ad‑hoc audits, projects, and product development initiatives.

Prepare comprehensive reports and deliver presentations to senior claim leadership on case developments, policy issues, and industry trends.

Collaborate with valued business partners to review and address claim trends.

Address inquiries from agents and policyholders with a focus on providing superior customer service.

Qualifications

Bachelor’s Degree is required.

JD license with specialization in environmental or construction case experience is preferred.

Minimum of 7 years of claims experience, preferably with general liability, pollution liability, site pollution, construction, or product liability claims or environmental policies.

Experience handling both primary and excess policy coverages/claims.

Working knowledge of environmental, coverage, and tort laws.

Strong coverage acumen with the ability to apply manuscript policy terms to claim facts.

Familiarity with state‑specific environmental and insurance regulatory requirements.

High level of discipline, results‑orientation, and ability to drive bottom‑line results.

Superior analytical ability and organizational skills.

Effective interpersonal communication skills in both verbal and written formats.

Proven strategic reasoning and execution skills.

Excellent negotiation and advanced technical claim handling skills.

Full command of issues and medicals related to high‑value bodily injury claims.

Strong ability to analyze coverage and liability issues, manage time‑limit demands, and assess extra contractual exposures and other complex issues.

Ability to effectively communicate in a highly‑matrixed environment.

Readily able to influence and drive successful, collaborative claim outcomes.

Work Arrangement The role can be Hybrid or Remote. Candidates living near an office (Hartford, CT; San Antonio, TX; Lake Mary, FL; Phoenix, AZ; Naperville, IL) are expected to work in office 3 days a week (Tuesday‑Thursday). Remote candidates can work from home with occasional office visits as business needs arise.

Compensation Annualized base pay range: $106,400 – $159,600. Base pay may vary based on performance and other factors.

Equal Opportunity Employer Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age.

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