McNeilus Truck and Manufacturing, Inc.
Senior Field Service Technician
McNeilus Truck and Manufacturing, Inc., New York, New York, United States
Senior Field Service Technician
McNeilus Truck and Manufacturing Inc. is committed to serving everyday heroes and is an industry leading designer and manufacturer of refuse truck bodies. McNeilus produces a complete line of high‑performance rear load, front load, and automated side load refuse bodies.
As a Senior Field Service Technician you will independently manage complex field service and repair needs for the McNeilus Volterra ZSL Electric Refuse Collection Vehicle. This includes performing technical installations, advanced diagnostics, and equipment servicing. You will also provide on‑site customer training, support critical issue resolution, and lead or mentor less experienced technicians. Additionally you will contribute to design feedback, documentation, and improvement initiatives.
Responsibilities
Conduct all aspects of advanced repairs on all Volterra ZSL Electric Refuse Collection Vehicle
Train other technicians by assisting them with troubleshooting and accurate parts searching
Inspect and troubleshoot different types of vehicles to determine a resolution
Assist technicians with Quality Control issues when necessary
Continuously maintain a safe and orderly work environment
Maintain one’s own service truck in good working order, clean and presentable
Represent the company with professionalism in all customer‑facing interactions
Maintain detailed records of service work, customer interactions, and parts usage
Minimum Qualifications
High School Diploma or GED plus five (5) or more years of relevant experience in machine assembly or light fabrication, or equivalent combination of education and experience
Valid driver’s license must be maintained at all times
Ability to possess a DOT card
Strong mechanical and technical skills, with demonstrated customer relationship and communication strengths
Ability to travel up to 80%
Standout Qualifications
Experience as a Field Service Technician
Experience with welding and hydraulic systems
Experience in mentoring and training others
High Voltage Certification
Working Conditions
This role combines office‑based administrative duties with physical activity in field or production environments
In the office setting, tasks may require extended computer use, sitting, and attending meetings
Field or floor work may involve walking across various terrains, standing, moderate lifting (up to 50 lb), climbing stairs, and exposure to varying temperatures or noise levels
Must be able to shift focus between detailed cognitive work and occasional physical tasks as needed
Reasonable accommodations will be provided for qualified individuals with disabilities
Pay Range $72,200.00 – $116,200.00 per year. Pay is based on experience, education, and responsibilities.
#J-18808-Ljbffr
As a Senior Field Service Technician you will independently manage complex field service and repair needs for the McNeilus Volterra ZSL Electric Refuse Collection Vehicle. This includes performing technical installations, advanced diagnostics, and equipment servicing. You will also provide on‑site customer training, support critical issue resolution, and lead or mentor less experienced technicians. Additionally you will contribute to design feedback, documentation, and improvement initiatives.
Responsibilities
Conduct all aspects of advanced repairs on all Volterra ZSL Electric Refuse Collection Vehicle
Train other technicians by assisting them with troubleshooting and accurate parts searching
Inspect and troubleshoot different types of vehicles to determine a resolution
Assist technicians with Quality Control issues when necessary
Continuously maintain a safe and orderly work environment
Maintain one’s own service truck in good working order, clean and presentable
Represent the company with professionalism in all customer‑facing interactions
Maintain detailed records of service work, customer interactions, and parts usage
Minimum Qualifications
High School Diploma or GED plus five (5) or more years of relevant experience in machine assembly or light fabrication, or equivalent combination of education and experience
Valid driver’s license must be maintained at all times
Ability to possess a DOT card
Strong mechanical and technical skills, with demonstrated customer relationship and communication strengths
Ability to travel up to 80%
Standout Qualifications
Experience as a Field Service Technician
Experience with welding and hydraulic systems
Experience in mentoring and training others
High Voltage Certification
Working Conditions
This role combines office‑based administrative duties with physical activity in field or production environments
In the office setting, tasks may require extended computer use, sitting, and attending meetings
Field or floor work may involve walking across various terrains, standing, moderate lifting (up to 50 lb), climbing stairs, and exposure to varying temperatures or noise levels
Must be able to shift focus between detailed cognitive work and occasional physical tasks as needed
Reasonable accommodations will be provided for qualified individuals with disabilities
Pay Range $72,200.00 – $116,200.00 per year. Pay is based on experience, education, and responsibilities.
#J-18808-Ljbffr