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Rebel Hotel Company

Director of Banquet

Rebel Hotel Company, Washington, District of Columbia, us, 20022

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Director of Banquet

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Rebel Hotel Company .

The Director of Banquets is responsible for ensuring the efficient operation of the Banquet Department with a focus on cost control and exceptional guest service. The Director of Banquet oversees all aspects of a banquet or event, including set‑up, serving, and cleanup. Director of Banquet is in charge of hiring, training, coaching, disciplining and reviewing banquet staff.

Job Duties & Functions

Approach all encounters with guests and employees in a friendly, service oriented manner

Maintain regular attendance in compliance with company standards, as required by scheduling which will vary according to the needs of the hotel

Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)

Comply at all times with company standards and regulations to encourage safe and efficient hotel operations

Comply with certification requirements as applicable for position to include: Food Handlers, Alcohol Awareness, CPR & First Aid

Prepare schedules and wage progress reports for all Banquet employees

Prepare payroll & tip distribution for the Banquet department

Assist as necessary in the set‑up, service and breakdown of banquet functions

Coordinate all banquet related food and beverage requirements with the appropriate department(s)

Keep kitchen informed of accurate counts for plating

Recruit, hire, train and evaluate all Banquet personnel with the assistance of the Food & Beverage Manager

Review menu/service with Catering Manager and Food Production Manager/Assistant

Maintain up to date details on banquet functions and communicate to supervisors

Responsible for ongoing training of captains/hourly employees to maintain standards of service and guest service scores

Respond to guests’ requests as needed

Prepare banquet checks, obtain guest signatures and inform client of payment procedures at the completion of all assigned functions

Notify the Banquets Director and/or F&B Manager of all materials and equipment that require ordering or need to be replaced

Requisition liquor, etc. for banquet bars

Responsible for safety, sanitation, and cleanliness of service areas

Responsible for loss prevention programs among service employees

Attend Weekly Food & Beverage Meeting to ensure proper communication between departments

Participate in required M.O.D. coverage as scheduled

Conduct menu classes as necessary to develop staff

Attend daily BEO meeting

Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments

Ensure that pre‑meal meetings are conducted for all functions

Control and audit alcoholic and non‑alcoholic beverages

Review Banquet Staff’s hours worked for payroll compilation and submit to accounting on a timely basis

Supervise the work of Banquet Captains/supervisors and observe the performance of hourly service personnel

Assist Banquets Director and Catering Manager with special promotions or changes

Responsible for control and maintenance of all service equipment. Write service requests as necessary

Cross train as necessary as a manager/supervisor in other F&B Outlets

Assist audio/visual company, as necessary

Be familiar with the operation of the P.O.S. system

Correct hazards and notify the General Manager, Director of Food & Beverage, or Banquets Director

Submit order of all supplies (candles, note pads, pens, uniforms) to General Manager or Banquets Director for approval and maintain inventory levels

Handle items for “Lost and Found” according to the standards

Other duties as requested by Banquets Director or General Manager

Access to back of house areas of the hotel and sensitive information

Demonstrated ability to handle cash, prepare and deposit cash drops, secure and balance bank

Interact and occasionally have unsupervised contact with guests and/or colleagues

Access and control to sensitive areas in the hotel premises, including Master Keys and/or guestrooms, Storage/Liquor Room, and secured file cabinets

Drive safely on behalf of the company for business reasons

Maintain a high level of trust and responsibility

Represent the company with certain level of reputation and good character as well as exercise sound judgement

Seniority level

Director

Employment type

Full-time

Job function

Management and Manufacturing

Hospitality

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