Atlassian
Principal Product Manager, AI Quality
Atlassian, San Francisco, California, United States, 94199
Principal Product Manager, AI Quality
Overview
The Central AI team’s vision is to accelerate AI innovation across Atlassian by building core infrastructure, key capabilities and experiences. The team is building some core AI products, especially in the conversational AI space that leverages Atlassian’s deep understanding of our customers’ work and organizational knowledge. We are in very early stages of building these experiences, requiring exploration, experimentation, and customer‑focused validation of hypotheses to determine the right solutions.
Strategic Vision and Execution As a Principal Product Manager for AI Quality in Central AI, you will play a pivotal role in shaping and executing Atlassian’s vision for delivering quality AI products. Your focus will be on delivering superior quality experiences that underpin Atlassian’s AI‑driven products and solutions.
Define and drive the strategic vision and roadmap for AI quality, clearly articulating desired outcomes and the path to achieve them.
Lead initiatives to improve the quality, reliability, and trustworthiness of AI models and experiences, ensuring alignment with organizational goals and user expectations.
Cross-Functional Collaboration
Partner with engineering, data science, product, and design teams to identify opportunities and implement improvements in AI quality.
Advocate for relevance and quality standards, influencing stakeholders and championing initiatives that elevate user experience.
Customer-Centric Approach
Develop deep customer insights to pinpoint gaps in quality, proactively addressing issues to enhance user satisfaction and engagement.
Regularly interact with users and internal stakeholders to validate quality enhancements and prioritize feature improvements.
Communication and Storytelling
Create compelling narratives and communicate progress effectively to customers, stakeholders, and the broader community, highlighting Atlassian’s advancements in search relevance and quality.
Qualifications
8+ years of product management experience, with substantial recent experience driving relevance and quality for a consumer or enterprise AI product.
Proven proficiency in defining and improving relevance and quality measurement metrics.
Strong technical subject‑matter expertise with a comprehensive understanding of search/ads technologies, natural language processing, and machine learning principles.
Data‑driven decision‑making skills, including the ability to independently analyze complex data sets, identify trends, and demonstrate the customer impact of improvements.
Deep user empathy and commitment to delivering exceptional experiences, with attention to detail that drives continuous improvement.
Exceptional communication and stakeholder management skills, capable of conveying complex technical concepts clearly to both technical and non‑technical audiences, including senior executives.
Demonstrated ability to influence and drive cross‑functional initiatives without direct authority, maintaining alignment across diverse teams.
Bachelor’s or Master’s degree in Computer Science, Data Science, or a related field (preferred).
Compensation In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $193,500 – $252,625
Zone B: $174,600 – $227,950
Zone C: $161,100 – $210,325
This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.
About Atlassian At Atlassian, we’re motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone’s perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Product Management and Marketing
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Strategic Vision and Execution As a Principal Product Manager for AI Quality in Central AI, you will play a pivotal role in shaping and executing Atlassian’s vision for delivering quality AI products. Your focus will be on delivering superior quality experiences that underpin Atlassian’s AI‑driven products and solutions.
Define and drive the strategic vision and roadmap for AI quality, clearly articulating desired outcomes and the path to achieve them.
Lead initiatives to improve the quality, reliability, and trustworthiness of AI models and experiences, ensuring alignment with organizational goals and user expectations.
Cross-Functional Collaboration
Partner with engineering, data science, product, and design teams to identify opportunities and implement improvements in AI quality.
Advocate for relevance and quality standards, influencing stakeholders and championing initiatives that elevate user experience.
Customer-Centric Approach
Develop deep customer insights to pinpoint gaps in quality, proactively addressing issues to enhance user satisfaction and engagement.
Regularly interact with users and internal stakeholders to validate quality enhancements and prioritize feature improvements.
Communication and Storytelling
Create compelling narratives and communicate progress effectively to customers, stakeholders, and the broader community, highlighting Atlassian’s advancements in search relevance and quality.
Qualifications
8+ years of product management experience, with substantial recent experience driving relevance and quality for a consumer or enterprise AI product.
Proven proficiency in defining and improving relevance and quality measurement metrics.
Strong technical subject‑matter expertise with a comprehensive understanding of search/ads technologies, natural language processing, and machine learning principles.
Data‑driven decision‑making skills, including the ability to independently analyze complex data sets, identify trends, and demonstrate the customer impact of improvements.
Deep user empathy and commitment to delivering exceptional experiences, with attention to detail that drives continuous improvement.
Exceptional communication and stakeholder management skills, capable of conveying complex technical concepts clearly to both technical and non‑technical audiences, including senior executives.
Demonstrated ability to influence and drive cross‑functional initiatives without direct authority, maintaining alignment across diverse teams.
Bachelor’s or Master’s degree in Computer Science, Data Science, or a related field (preferred).
Compensation In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $193,500 – $252,625
Zone B: $174,600 – $227,950
Zone C: $161,100 – $210,325
This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.
About Atlassian At Atlassian, we’re motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone’s perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Product Management and Marketing
#J-18808-Ljbffr