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Zing Recruiting

Chief Operating Officer (COO)

Zing Recruiting, Concord, California, us, 94527

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Location:

Concord, CA

Employment Type:

Full-Time | Executive Level

About The Role We are seeking an experienced

Chief Operating Officer (COO)

to lead company-wide operations across multiple regions. The COO will drive operational excellence, client retention, profitability, compliance, and organizational growth. This role works closely with the CEO and executive leadership team to ensure alignment with strategic goals and annual financial plans.

Key Responsibilities

Oversee daily operations across districts, markets, and service lines

Lead customer retention efforts and ensure high-quality service delivery

Drive cost control, budgeting, forecasting, and P&L performance

Support revenue growth, sales initiatives, and market expansion

Ensure compliance with federal, state, local, and industry regulations

Oversee safety programs, risk management, and subcontractor compliance

Provide regular reporting on KPIs, quality, staffing, safety, and profitability

Build, lead, and develop high-performing teams across all regions

Drive process improvements and support change management initiatives

Qualifications

Bachelor’s degree in Business, Operations, or related field (preferred)

7–10+ years of senior leadership experience in janitorial, facilities services, or building maintenance

Proven track record leading multi-site operations with full P&L responsibility

Strong knowledge of labor laws, safety compliance, and industry best practices

CIMS, CIMS-GB, CBSE, or RBSE certification experience strongly preferred

Strong financial acumen and operational analytics experience

Exceptional leadership, communication, and team development skills

Physical & Work Requirements

Ability to travel locally and regionally to client sites

Ability to walk large facilities, including stairs and industrial environments

Flexible schedule with occasional nights/weekends as needed

Compensation & Benefits

Competitive executive salary (commensurate with experience)

Annual performance bonus

Medical, dental, vision, life, and disability insurance

401(k) with company match

Professional development and certification support

EEO Statement The Company provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under federal, state (including California), or local law. The Company complies with all applicable EEO and anti-discrimination laws and is committed to providing a workplace free of harassment, retaliation, and unlawful treatment. All employment decisions are based on qualifications, merit, and business needs.

Qualified candidates apply TODAY! #ZINGNJ

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