Volunteers of America-Greater New York
Case Manager Supervisor
Volunteers of America-Greater New York, New York, New York, us, 10261
Volunteers of America‑Greater New York (VOA‑Greater New York) is an anti‑poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey, and Westchester County, including emergency, transitional, and permanent housing. Our services extend to families experiencing homelessness, survivors of domestic violence, people living with HIV/AIDS, veterans, youth aging out of foster care, adults with behavioral health or substance use needs, and others in need, including a special education preschool program.
Position: Case Manager Supervisor The Case Manager Supervisor ensures that Case Managers and Case Aides deliver services to clients consistently with professional standards of case management, the contractual requirements of funding sources, and VOA’s policies, guidelines, and shared values.
The New Hope Shelter provides comprehensive services and safe, anonymous housing for individuals and their children experiencing domestic violence. To learn more about the program, visit https://www.voa-gny.org/dv
Minimum Qualifications
Bachelor’s degree or 60 college credits in a Human Services field with 2 years of relevant experience and/or supervisory experience.
Demonstrated verbal and written communication skills, basic computer skills, and ability to work with multiple agencies.
Candidates with related experience with domestic violence preferred.
Principal Responsibilities
Supervise case managers, internal and external reporting, and ensure the quality of supportive services, community outreach, screening, assessment, and eligibility reviews.
Lead clients through the intake and assessment process to provide orientation to the program and to identify needs.
Develop with clients a mutually agreed‑upon service plan to address needs and attain desired outcomes.
Develop and maintain positive linkages with clients, internal and external agency services, generic community resources, and state/city liaisons.
Monitor client success through participation in case conferences, staff meetings, reviews of program plans, and development of discharge plans.
Document case management activities in a confidential, timely, and concise manner.
Benefits
Medical, Dental, & Vision Coverage
Prescription Coverage
Life Insurance
Retirement Plan
Tuition Reimbursement
Paid Time Off, including a Paid Birthday Holiday
Benefits for part‑time employees may vary.
Equal Opportunity Employer VOA‑Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!
#J-18808-Ljbffr
Position: Case Manager Supervisor The Case Manager Supervisor ensures that Case Managers and Case Aides deliver services to clients consistently with professional standards of case management, the contractual requirements of funding sources, and VOA’s policies, guidelines, and shared values.
The New Hope Shelter provides comprehensive services and safe, anonymous housing for individuals and their children experiencing domestic violence. To learn more about the program, visit https://www.voa-gny.org/dv
Minimum Qualifications
Bachelor’s degree or 60 college credits in a Human Services field with 2 years of relevant experience and/or supervisory experience.
Demonstrated verbal and written communication skills, basic computer skills, and ability to work with multiple agencies.
Candidates with related experience with domestic violence preferred.
Principal Responsibilities
Supervise case managers, internal and external reporting, and ensure the quality of supportive services, community outreach, screening, assessment, and eligibility reviews.
Lead clients through the intake and assessment process to provide orientation to the program and to identify needs.
Develop with clients a mutually agreed‑upon service plan to address needs and attain desired outcomes.
Develop and maintain positive linkages with clients, internal and external agency services, generic community resources, and state/city liaisons.
Monitor client success through participation in case conferences, staff meetings, reviews of program plans, and development of discharge plans.
Document case management activities in a confidential, timely, and concise manner.
Benefits
Medical, Dental, & Vision Coverage
Prescription Coverage
Life Insurance
Retirement Plan
Tuition Reimbursement
Paid Time Off, including a Paid Birthday Holiday
Benefits for part‑time employees may vary.
Equal Opportunity Employer VOA‑Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!
#J-18808-Ljbffr