SoFi
Manager, Automation Engineer
at
SoFi
Base Pay Range: $108,800.00/yr – $204,000.00/yr
About The Role SoFi’s Corporate Applications team builds automation, AI‑driven workflows, and SaaS platform capabilities that help employees work smarter, faster, and more securely. As we scale our automation ecosystem and modernize our enterprise application portfolio, we are seeking a Manager, Automation Engineer to lead and develop a growing technical team while remaining hands‑on with high‑impact automation and integration projects.
What You’ll Do Team & People Leadership
Manage and develop a team of six technical contributors, including Senior Automation Engineers, Automation Engineers, and Platform Administrators.
Provide mentorship, coaching, career development, and performance feedback to foster a high‑performing, accountable engineering culture.
Own team staffing, onboarding, and skill progression as the automation and SaaS platforms evolve.
Lead team rituals including sprint planning, prioritization, stand‑ups, and retrospectives.
Technical & Program Leadership
Oversee design, development, and delivery of automation solutions across ServiceNow, Atlassian, Okta, Google Workspace, Slack, Zoom, GCP, AWS, and other enterprise SaaS platforms.
Remain hands‑on for complex workflows, integrations, and AI‑driven automations requiring senior‑level architectural or engineering expertise.
Build AI‑driven chatbots and intelligent task agents using platforms such as ChatGPT, Moveworks, and Now Assist.
Architect Agentic AI workflows that orchestrate LLM‑based decision‑making with enterprise systems and automation tools like Workato, Flow Designer, and Zapier.
Define technical standards for reusability, security, accessibility, RBAC enforcement, and configuration consistency across automation initiatives.
SaaS Governance & Platform Stability
Establish and own governance frameworks for the 15 SaaS platforms managed by the Corporate Applications team.
Ensure consistent RBAC, service account management, license optimization, and system configuration across platforms.
Lead stabilization efforts, configuration audits, and cleanup initiatives to reduce drift and improve reliability.
Improve and standardize the SaaS application onboarding experience, ensuring new apps enter the environment with scalable, secure configurations and predictable integrations.
Cross‑Functional Leadership & Stakeholder Partnership
Serve as the primary point of contact for automation and platform engineering needs across IT, Security, GRC, Legal, Procurement, and business stakeholders.
Partner with leadership to define the automation roadmap, influence investment decisions, and ensure platform strategy aligns with organizational goals.
Lead intake, prioritization, and communication processes for automation and SaaS workflow initiatives.
Represent the team in operational reviews, architecture discussions, governance meetings, and senior leadership updates.
Operational Excellence & Measurement
Define and monitor KPIs for automation efficiency, platform stability, adoption, and ROI.
Ensure the team meets delivery expectations, documentation standards, and operational SLAs.
Implement and maintain system health monitoring, alerting, and automated governance routines.
Continually refine processes, tools, and frameworks to drive scalable, predictable delivery across the team.
What You’ll Need
7+ years of experience in automation engineering, SaaS platform operations, enterprise integrations, or related technical fields.
2+ years of experience leading or managing technical contributors in an engineering or platform operations environment.
Deep experience with automation and integration platforms such as Workato, Flow Designer, Zapier, or Moveworks.
Strong hands‑on experience with ServiceNow, Atlassian, Okta, SaaS administration, and workflow automation.
Experience delivering LLM‑powered workflows, chatbots, intelligent routing, and conversational automation.
Advanced proficiency with REST APIs, JSON, webhooks, and scripting languages (JavaScript, Python).
Familiarity with cloud platforms such as Google Cloud Platform (GCP) and Amazon Web Services (AWS).
Strong understanding of RBAC, identity lifecycle, least‑privilege access models, and secure automation design.
Ability to lead multi‑stream technical work, influence cross‑functional decision‑making, and communicate complex topics with clarity.
Ability to balance hands‑on engineering with people leadership responsibilities in a working‑manager role.
Nice to Have
Experience with Agentic AI frameworks (LangChain, AutoGen, Workato Copilot).
Experience contributing to or building an Automation Center of Excellence.
Experience with CI/CD pipelines, version‑controlled automation assets, or Infrastructure‑as‑Code.
Background in SaaS license management or data‑driven optimization.
Experience modernizing SaaS admin processes and governance models.
Why You’ll Love Working Here At SoFi, you’ll help shape the future of enterprise automation, AI‑driven workflows, and SaaS platform operations. You’ll lead a talented team, work with modern tools and cloud technologies, and deliver meaningful improvements that enable employees across the company. We value innovation, inclusivity, ownership, and continuous improvement—and we empower our engineering leaders to build impactful, scalable systems that help our teams and our members thrive.
Compensation And Benefits The base pay range for this role is listed above. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our
Benefits at SoFi
page.
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender identity, gender expression, national origin, ancestry, age, physical or medical disability, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics.
We will consider for employment qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance.
New York applicants: Notice of Employee Rights.
SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees: If you are a current employee, do not apply here—please navigate to our Internal Job Board in Greenhouse to apply to our open roles.
#J-18808-Ljbffr
at
SoFi
Base Pay Range: $108,800.00/yr – $204,000.00/yr
About The Role SoFi’s Corporate Applications team builds automation, AI‑driven workflows, and SaaS platform capabilities that help employees work smarter, faster, and more securely. As we scale our automation ecosystem and modernize our enterprise application portfolio, we are seeking a Manager, Automation Engineer to lead and develop a growing technical team while remaining hands‑on with high‑impact automation and integration projects.
What You’ll Do Team & People Leadership
Manage and develop a team of six technical contributors, including Senior Automation Engineers, Automation Engineers, and Platform Administrators.
Provide mentorship, coaching, career development, and performance feedback to foster a high‑performing, accountable engineering culture.
Own team staffing, onboarding, and skill progression as the automation and SaaS platforms evolve.
Lead team rituals including sprint planning, prioritization, stand‑ups, and retrospectives.
Technical & Program Leadership
Oversee design, development, and delivery of automation solutions across ServiceNow, Atlassian, Okta, Google Workspace, Slack, Zoom, GCP, AWS, and other enterprise SaaS platforms.
Remain hands‑on for complex workflows, integrations, and AI‑driven automations requiring senior‑level architectural or engineering expertise.
Build AI‑driven chatbots and intelligent task agents using platforms such as ChatGPT, Moveworks, and Now Assist.
Architect Agentic AI workflows that orchestrate LLM‑based decision‑making with enterprise systems and automation tools like Workato, Flow Designer, and Zapier.
Define technical standards for reusability, security, accessibility, RBAC enforcement, and configuration consistency across automation initiatives.
SaaS Governance & Platform Stability
Establish and own governance frameworks for the 15 SaaS platforms managed by the Corporate Applications team.
Ensure consistent RBAC, service account management, license optimization, and system configuration across platforms.
Lead stabilization efforts, configuration audits, and cleanup initiatives to reduce drift and improve reliability.
Improve and standardize the SaaS application onboarding experience, ensuring new apps enter the environment with scalable, secure configurations and predictable integrations.
Cross‑Functional Leadership & Stakeholder Partnership
Serve as the primary point of contact for automation and platform engineering needs across IT, Security, GRC, Legal, Procurement, and business stakeholders.
Partner with leadership to define the automation roadmap, influence investment decisions, and ensure platform strategy aligns with organizational goals.
Lead intake, prioritization, and communication processes for automation and SaaS workflow initiatives.
Represent the team in operational reviews, architecture discussions, governance meetings, and senior leadership updates.
Operational Excellence & Measurement
Define and monitor KPIs for automation efficiency, platform stability, adoption, and ROI.
Ensure the team meets delivery expectations, documentation standards, and operational SLAs.
Implement and maintain system health monitoring, alerting, and automated governance routines.
Continually refine processes, tools, and frameworks to drive scalable, predictable delivery across the team.
What You’ll Need
7+ years of experience in automation engineering, SaaS platform operations, enterprise integrations, or related technical fields.
2+ years of experience leading or managing technical contributors in an engineering or platform operations environment.
Deep experience with automation and integration platforms such as Workato, Flow Designer, Zapier, or Moveworks.
Strong hands‑on experience with ServiceNow, Atlassian, Okta, SaaS administration, and workflow automation.
Experience delivering LLM‑powered workflows, chatbots, intelligent routing, and conversational automation.
Advanced proficiency with REST APIs, JSON, webhooks, and scripting languages (JavaScript, Python).
Familiarity with cloud platforms such as Google Cloud Platform (GCP) and Amazon Web Services (AWS).
Strong understanding of RBAC, identity lifecycle, least‑privilege access models, and secure automation design.
Ability to lead multi‑stream technical work, influence cross‑functional decision‑making, and communicate complex topics with clarity.
Ability to balance hands‑on engineering with people leadership responsibilities in a working‑manager role.
Nice to Have
Experience with Agentic AI frameworks (LangChain, AutoGen, Workato Copilot).
Experience contributing to or building an Automation Center of Excellence.
Experience with CI/CD pipelines, version‑controlled automation assets, or Infrastructure‑as‑Code.
Background in SaaS license management or data‑driven optimization.
Experience modernizing SaaS admin processes and governance models.
Why You’ll Love Working Here At SoFi, you’ll help shape the future of enterprise automation, AI‑driven workflows, and SaaS platform operations. You’ll lead a talented team, work with modern tools and cloud technologies, and deliver meaningful improvements that enable employees across the company. We value innovation, inclusivity, ownership, and continuous improvement—and we empower our engineering leaders to build impactful, scalable systems that help our teams and our members thrive.
Compensation And Benefits The base pay range for this role is listed above. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our
Benefits at SoFi
page.
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender identity, gender expression, national origin, ancestry, age, physical or medical disability, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics.
We will consider for employment qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance.
New York applicants: Notice of Employee Rights.
SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees: If you are a current employee, do not apply here—please navigate to our Internal Job Board in Greenhouse to apply to our open roles.
#J-18808-Ljbffr